8 Car Rental Brands at Raleigh Airport (RDU)

Really tried to sell the insurance.

Reviewed: Nov 6, 2024

Didn't get the car I booked. Booked a Camry but got a Malibu.

Reviewed: Sep 6, 2024

Very satisfied.

Reviewed: Jul 14, 2024

Very satisfied

Reviewed: Jun 15, 2024

I liked the car and I thank Thrifty for the service!

Reviewed: Nov 21, 2023

Very satisfied

Reviewed: Jul 12, 2024

Satisfied

Reviewed: Jun 26, 2024

It's okay

Reviewed: Jun 15, 2024

The vehicle was very old, hard to drive, felt heavy, and consumed a lot of fuel.

Reviewed: May 28, 2024

Actively coordinated the same model

Reviewed: Mar 13, 2024

Efficient service, staff are patient

Reviewed: Jul 8, 2024

The staff provided duplicate insurance even though they knew one was already included.

Reviewed: Jun 30, 2024

Excellent service

Reviewed: Jun 25, 2024

Poor

Reviewed: Jun 19, 2024

Twice now used budget and twice the screwed me over on the final bill, always additional charge with no explanation or justification.

Reviewed: Mar 28, 2024

Overall satisfaction

Reviewed: Jul 7, 2024

Very easy process. Had to ask for existing damage to be noted on the form before I signed and took the car as the form I was presented with didn’t document all existing damage. I fear if I had not asked for a member of staff to check the car again and document correctly before me leaving I would have been charged for damage that was there before on return of the vehicle. Other than this point everything else was faultless and the car was fantastic.

Reviewed: Aug 13, 2019

Dislike: Fairly good price on car. Friend got a better deal from someone else online.

Reviewed: Aug 22, 2018

1) First car assigned was not clean and had feces in the back seat. I had to go in and have another car assigned. 2) When I dropped off car, it was clean, had a full tank of gas, and was on time. I was told I would get a receipt sent to me. Not only did I not get a receipt sent, but I was charged an additional US$80.01 without any explanation. I have now had to put the charge into dispute with my credit card company.

Reviewed: Dec 5, 2022

Avis at RDU makes everyone wait forever. This has been happening ever since I moved to the RTP area, i.e., since August. While I am an AVIS preferred customer, I find that I could not use my "Wizard" or AVIS preferred number for this booking and therefore have to wait in line - it has never been less than an hour waiting time. If they assign you the car quickly, you'll spend 30+ minutes waiting for the car to actually become available. Or you might just spend an hour standing in queue. My flight from New York was 1 hr 48 minutes long. I spent 1 hr waiting in line at Avis RDU. I have also rented from Hertz/Thrifty in the same RDU location. Their process was painless and swift. The staff at AVIS is trying their best but obviously something is not working. I think it's because the staff are so polite that customers like me return time after time despite the frustrating and lengthy pick up process.

Reviewed: Oct 28, 2022

Overall quite satisfied

Reviewed: Nov 28, 2021

Great experience

Reviewed: Aug 29, 2020

Very fast and straightforward process.

Reviewed: Aug 15, 2018

I was upgraded to an MPV due to the lack of available cars in my category.

Reviewed: May 25, 2022

Alamo service was outstanding. I will try to use Alamo in the future as long as the price is competitive.

Reviewed: Jun 16, 2019

Like: Very comfortable for a long trip
Dislike: The license renewal was two months out of date which could have caused a problem... but didn't luckily.

Reviewed: May 22, 2018

Great service! Both picking up and returning the car were very convenient!

Reviewed: Oct 27, 2014

Billing process should more easy and smooth and basic car accessories like mobile holder should be with car.

Reviewed: Aug 30, 2019

The portal was fine...Advantage is a disaster os a rental company ...but their fees are decent..

Reviewed: May 13, 2019

Dirty, smelly cars, not happy with Advantage for the first time, i changed car because alignment on my car was out so they changed 139$ on it. Weird. Not happy with Advantage at RDU

Reviewed: Jan 15, 2019

The attitude was okay.

Reviewed: Oct 20, 2018

Like: Nice car. Friendly staff
Dislike: N/a

Reviewed: Jul 19, 2018

Waited too long for the bus.

Reviewed: Jun 14, 2019

I booked Toyota Camry. But they didn’t had Camry. Why? I have not heard KIA. I don’t like KIA.

Reviewed: Jun 1, 2019

No SUVs available

Reviewed: Feb 19, 2019