8 Car Rental Brands at Raleigh Airport (RDU)

Very satisfied

Reviewed: Oct 8, 2025

It gives a friendly and relaxing vibe.

Reviewed: Apr 2, 2025

I picked up the car at night, so there was basically no line. The vehicle provided was nice. This is not my first time renting from here, and the experience is still great.

Reviewed: Sep 22, 2024

The store is shared with Hertz, and the staff assist each other, so the operation is highly efficient. There is a shuttle bus between the terminals, with frequent trips and an immediate pickup and drop-off, which is very convenient.

Reviewed: Sep 12, 2024

Had to wait in line for 10 minutes to pick up the car, but the process was smooth and efficient.

Reviewed: Aug 25, 2024

Very satisfied

Reviewed: Sep 24, 2025

Booked a car for a single day at the last minute and picked it up immediately.

Reviewed: Jul 19, 2025

Much better than my last car rental experience in Portugal.

Reviewed: Jan 30, 2025

Overall it's okay. During the trip, the front windshield got a small chip from a stone on the highway, but it didn't affect the drive. The customer service was not very professional—after explaining the situation, they asked me to report it to the police, but later I was told I could register it online following the instructions on the phone.

Reviewed: Jan 28, 2025

Reviewed: Nov 20, 2024

Previously, there used to be long queues, but this time I got the car almost without waiting, probably because I arrived quite late. Budget car rental is relatively inexpensive, and returning the car at the airport is convenient for catching a flight, with a shuttle service available. Overall, the experience was quite decent.

Reviewed: Aug 30, 2025

There are many customers, and full insurance allows self-service return.

Reviewed: Mar 26, 2025

The process was smooth, with no upselling of additional services.

Reviewed: Dec 1, 2024

Efficient service, staff are patient

Reviewed: Jul 8, 2024

Reviewed: Jun 30, 2024

Renting a car in the US is super easy.

Reviewed: Jul 10, 2025

Reviewed: Jun 14, 2019

Reviewed: Feb 19, 2019

The rental company provided fast service with minimal waiting time.

Reviewed: May 30, 2025

I was upgraded to an MPV due to the lack of available cars in my category.

Reviewed: May 25, 2022

Alamo service was outstanding. I will try to use Alamo in the future as long as the price is competitive.

Reviewed: Jun 16, 2019

Like: Very comfortable for a long trip
Dislike: The license renewal was two months out of date which could have caused a problem... but didn't luckily.

Reviewed: May 22, 2018

Great service! Both picking up and returning the car were very convenient!

Reviewed: Oct 27, 2014

Reviewed: May 9, 2025

It was an excellent experience. I chose Hertz this time for my first car rental abroad, and overall it felt great. I will choose them again next time!

Reviewed: Apr 23, 2025

Hertz rental cars are very reliable.

Reviewed: Mar 17, 2025

Very satisfied, smooth communication.

Reviewed: Feb 8, 2025

Satisfied.

Reviewed: Aug 5, 2024

1) First car assigned was not clean and had feces in the back seat. I had to go in and have another car assigned. 2) When I dropped off car, it was clean, had a full tank of gas, and was on time. I was told I would get a receipt sent to me. Not only did I not get a receipt sent, but I was charged an additional US$80.01 without any explanation. I have now had to put the charge into dispute with my credit card company.

Reviewed: Dec 5, 2022

Avis at RDU makes everyone wait forever. This has been happening ever since I moved to the RTP area, i.e., since August. While I am an AVIS preferred customer, I find that I could not use my "Wizard" or AVIS preferred number for this booking and therefore have to wait in line - it has never been less than an hour waiting time. If they assign you the car quickly, you'll spend 30+ minutes waiting for the car to actually become available. Or you might just spend an hour standing in queue. My flight from New York was 1 hr 48 minutes long. I spent 1 hr waiting in line at Avis RDU. I have also rented from Hertz/Thrifty in the same RDU location. Their process was painless and swift. The staff at AVIS is trying their best but obviously something is not working. I think it's because the staff are so polite that customers like me return time after time despite the frustrating and lengthy pick up process.

Reviewed: Oct 28, 2022

Overall quite satisfied

Reviewed: Nov 28, 2021

Great experience

Reviewed: Aug 29, 2020

Very fast and straightforward process.

Reviewed: Aug 15, 2018

Billing process should more easy and smooth and basic car accessories like mobile holder should be with car.

Reviewed: Aug 30, 2019

The portal was fine...Advantage is a disaster os a rental company ...but their fees are decent..

Reviewed: May 13, 2019

Dirty, smelly cars, not happy with Advantage for the first time, i changed car because alignment on my car was out so they changed 139$ on it. Weird. Not happy with Advantage at RDU

Reviewed: Jan 15, 2019

The attitude was okay.

Reviewed: Oct 20, 2018

Like: Nice car. Friendly staff
Dislike: N/a

Reviewed: Jul 19, 2018