17 Car Rental Brands at Las Vegas Airport (LAS)

Carro de categoria inferior ou então espera de duas horas. Não houve desconto por isso.

Reviewed: Nov 8, 2024

They pushed insurance very hard, even threatened that we couldn't rent the car without buying insurance.

Reviewed: Feb 8, 2024

Very good, charging a Tesla on the West Coast is convenient. Directly bind your credit card, plug in and use, but you can't bind the mobile app, which makes it inconvenient to check.

Reviewed: Jan 15, 2024

Excessive hidden charges, a very frustrating rental experience.

Reviewed: Sep 22, 2023

When confirming the booking, they upgraded the vehicle without my consent and charged me for the upgraded vehicle. They also lied to me, saying that my booking included insurance. When I checked the amount, they told me it was just a deposit and not to worry.

Reviewed: Jun 1, 2023

Quick pick-up, friendly staff. Very few cars in the lot.

Reviewed: Nov 4, 2024

Very good service with Avis a d would definitely use them again. Car was great and worked perfectly although had seen a bit of road wear and tear and could’ve maybe done with a wash prior to collection, but other than that it was absolutely fine & really enjoyed our drive. I would also recommend waiting to book any extras actually at the AVIS counter and not before….e.g. they had say nav as an added extra ($150) but we didn’t purchase that….only to find the car came with sat nav anyway…!

Reviewed: Oct 6, 2024

There were many counters, even with a lot of people arriving, there were still 4 counters actively working.

Reviewed: Jul 22, 2024

Overall, it was a good experience

Reviewed: Jul 2, 2024

The only hick-up at check-in was resolved instantly - we were sent to pick up the rental care having been given a bay number, to find there wasn't a car there. This was resolved immediately and we were given an upgraded vehicle.

Reviewed: Apr 23, 2024

The Car condition was good. But there was no one to personally hand over the car. They just give you the parking number where the car is parked and you have to do all the inspection and check the car yourself. it will be good if a person comes along with you to the car and hands over. The thing I did not like is, though I had done all the Insurance, the guy at the counter over sells with unnecessary things by telling that it is better to take additional safty by paying 45USD to protect against tire punctures and other small mishaps by inducing fear into you. He also tried to sell another scheme where the petrol need not be full when you return the car. Adding all this your hire charges goes up significantly.

Reviewed: Oct 29, 2024

カウンターで保険を執拗に勧められました。QEEQで加入していたので連携があるとスムースかと思いました。

Reviewed: Oct 1, 2024

Good experience But it takes very long time to pick up the car

Reviewed: Sep 28, 2024

When I arrived at the store, they used various reasons to tell me that the car model I reserved was not available, and I had to upgrade. Originally, it should have cost $500, but it ended up being $800. They said if I didn't upgrade, I would have to wait for 3 hours. Dollar company is really a rip-off. Initially, they said it was $1000. When I said that was too high and I could wait, they changed it to $800. There are too many hidden fees.

Reviewed: Jul 29, 2024

A very good rental company

Reviewed: Jul 9, 2024

I got an “upgraded “ car as the Toyotas had no Sat Navigation. Got given a Chrysler, which was a slightly bigger car, which wasn’t necessarily what I wanted.

Reviewed: Sep 21, 2024

カウンターのスタッフ3人でゆっくり対応された．また，日本からネットで保険に加入していたのに重複する保険を進めてきた。英語がわからなくて入ってしまった．断れば安い．

Reviewed: Aug 10, 2024

the vehicle given to us wasn't the vehicle scheduled. We were supposed to get a Mitsubishi Mirage but it wasn't on the lot. Instead we were rented a large Toyota SUV which sucked way too much fuel. The next day we returned to the rental lot and were given a choice of mostly SUV vehicles. We opted for a Hyundai Kona which actually was a decent, comfortable ride.

Reviewed: Jul 18, 2024

El personal que me atendió fue algo racista. Preguntas innecesarias y comentarios fuera de lugar. El precio es bajo pero no lo vale el pasar por humillaciones.

Reviewed: May 26, 2024

Todo excelente

Reviewed: Dec 6, 2022

Great car! The RPMS light came on everyday however!

Reviewed: Sep 9, 2024

Pague por adelantado el seguro del vehículo pero al llegar tuve que pagar otro seguro. El segundo chofer que nos llevó de ACE al aeropuerto. Nos trató muy mal

Reviewed: Apr 24, 2024

They try to sell additional insurance and get attitude when you refuse. I purchased additional though my insurance company and they try to instil fear into you if you don’t but there’s.

Reviewed: Aug 11, 2022

El auto se encontraba en óptimas condiciones. Me cobraron un monto superior al que se indica en la reserva, un 100% del monto reservado, tuve que tomar el auto porque lo necesitaba y no tenía opción.

Reviewed: Nov 2, 2021

Customer service from pick up to drop off was fantastic.

Reviewed: Nov 27, 2019

Nada en particular

Reviewed: Sep 3, 2024

20 minutes waiting and quite slow to pick up . Tried to up sell unnecessary insurance as I have my own cover. But they accepted that in the end

Reviewed: Apr 1, 2022

スタッフの方が親切で、受け取りも返却もとてもスムーズにいきました。 返却時飛び石？での傷も保険もおススメされ入っていたお陰で追加料金なしでありがたかったです、

Reviewed: Jan 11, 2020

Good

Reviewed: Dec 14, 2019

Budget tried very much to convince me to buy extra insurance 60 dollars per day of rental even though I have insurance protection bought in uk

Reviewed: Aug 26, 2019

There are fewer tourists now, so not many people are renting cars. The queue takes 10-15 minutes.

Reviewed: Jul 27, 2024

The license plate wasn't registered when I picked up the car, and I was charged for an additional two days after returning the car. The issue was resolved later through email communication.

Reviewed: Jun 9, 2024

Satisfied

Reviewed: Jun 2, 2024

Satisfied

Reviewed: May 30, 2024

Satisfied

Reviewed: Apr 12, 2024

Very satisfied.

Reviewed: May 25, 2024

Fue fácil la reserva, el precio excelente muy

Reviewed: Sep 28, 2022

Like: I am glad we booked through your site. We got a great price, a great car and efficient service
Dislike: Can't complain - oh yes it would have been nice to be given the wifi password that the car seemed to have

Reviewed: Aug 31, 2018

They made a hard sell to try to get me to upgrade. I kept saying just the original car and they kept offering me upgrades at an addtiional cost.

Reviewed: Mar 6, 2024

Encountered an unhelpful staff at the counter.

Reviewed: Dec 16, 2023

The wait was really long... The procedures took ages, and they tried to sell some products.

Reviewed: Sep 21, 2023

This rental company enforces third-party liability insurance, so you still need to opt for it when renting. The listed prices on the website are misleading. If you're adding $18 a day at the location, you might as well book directly from Sixt, which doesn't generally force you to buy. The car is fine.

Reviewed: Jun 14, 2022

Car was great. Only issue i had was we arrived late evening and thrifty desk was closed and redirected to Dollar desk where we waited for over an hour and a half.

Reviewed: Apr 7, 2022

Virtual car rental. Agent met me at arrivals, and then at the end of the rental at departures. Seamless and convenient.

Reviewed: Oct 6, 2021

They asked me to cancel my rental via text 3 days prior the pick day. They said they didn't have any car or the car crashed. I refused ! Then, they told me that they found a car but I have to pay $.30/ mile after 100miles per day !!! + $1000 hold up fee. i again refused, instead of an SUV they sent a sedan I return the car 1 day prior, I haven't been reimbursed yet Very unprofessional , do not recommend

Reviewed: Mar 20, 2020

Very good rental experience - was in communication with Ran both before pick-up and return - made the transition process on both ends very quick and effortless - much better then the traditional pick-up and return process from one of the Big rental agencies .I wish my rental car experience went this smoothly for all my rentals. Thanks!

Reviewed: Dec 3, 2019

This Zuzuche APP is a money trap. I canceled my order a week in advance, and it showed cancellation successful with an estimated refund time of 15 working days. Thinking the refund was processed, I didn't check further. Unexpectedly, the APP did not cancel my order, and it wasn't until the scheduled time that someone called to inform me to pick up the car. I said I had already canceled the order! When I contacted customer service, they refused to refund my money. Such garbage service, I will never use Zuzuche again and will warn my friends not to use it either.

Reviewed: Aug 4, 2019

The day before I leave home they called me to give me cell number for when I am ready. I called aftet I received my luggages. The guy AND the car were waitting me in the parking of the airport. NO waitting, NO shuttle ride. And free shuttle to airport after drop off. WOW SUPER SERVICE !

Reviewed: Jul 23, 2019

I was supposed to pickup the car at 10am I didn't get to the car location until 5pm. They told me they only hold the car for 2 hours from the time of pickup. So they made me upgrade and I had to pay more. The 2 hour pickup rule was never mentioned when I booked the car. NU car is the worst, very bad experience. 1st and last time booking through qeeq.com and with NU car rental. I will go with a major company next time to save me all this hassle.

Reviewed: Sep 28, 2021

The car exterior and interior is dirty. The pick up took 90 minutes. The pick up staff are inefficient.

Reviewed: Jul 7, 2019

I have to wait for about 2 hours to get the car. More than 2 other customers in the line cancelled their booking due to the long waiting time.

Reviewed: May 7, 2019

Fix the check in process. Way to long.

Reviewed: Apr 23, 2019

The Car was great, but we had to wait too long for the vehicle. The service at the counter was excellent.

Reviewed: Apr 19, 2019

Very good

Reviewed: Jul 24, 2020

The worst experience ever. Felt like I was resold multiple times. First, with Shouqi contract, then Shouqi partnered with the international company EUROPCAR, and finally, EUROPCAR was attached to the local company ADVANTAGE. The rental platform rated them 6.6, and they charged a deposit of over $290, promising to return it in 2 days, but it never happened. The contract was $84.08 for 2 days, but at the store, it became $124.09. I felt cheated in the US for the first time.

Reviewed: May 8, 2018

Waited a very long time to pick up the car The final cost was much higher than what was shown on the rental website

Reviewed: May 8, 2018

They tried pushing insurance, despite having my own insurance declaration page. Car smelled like heavy cigeratte. Car was dirty inside and outside.

Reviewed: Mar 6, 2020

So happy Advantage was still open so we could pick up our car since our 2nd flight was cancelled and rebooked 6 hrs later. I was able to call to make sure Advantage would still be open and a car would be available and also reassure my husband we wouldn't be stuck without a car. We had to extend our time with the rental car and Advantage was great to work with. We kept the car for 5 more days. The only negative was the smell of the car. Previous smokers, I would imagine, permeated that stench and the smell seemed to get stronger everyday.

Reviewed: Dec 24, 2019

The first car given to us had a lot of damage and we were not comfortable using it. We were able to get a brand new car as replacement right away.

Reviewed: Dec 19, 2019

We were extremely impressed by the Customer Service Rep who handled our transaction at pickup. He was fast, professional, friendly and most of all knowledgeable.

Reviewed: Dec 15, 2019

Counter help was friendly but very pushy to purchase amenities, i.e. upgrade care, insurance, etc. I had my personal insurance card, she didn't even look at it and kept telling me if we didn't get the extra coverage and then had a problem we would have to pay rent for every day the car was out of service. She quoted me a rate of about $26 for the additional insurance, I very specifically told her my insurance had full coverage on all rentals, but she kept pushing. When I asked if the $26 was a rate for the full time of rental and not daily, she said yes, it was for the full term. So I caved and purchased it so we could get on with our vacation. I didn't look carefully enough at the contract before signing it and now see that I was billed the $26/day vs. for the entire term. I should have looked more carefully before signing, but she should have been honest with me as well over the terms and cost.

Reviewed: Nov 12, 2019

John on the counter was great, very friendly and accommodating, but he was a bit evasive about what extras I needed to pay for and why. In the end they were added on without further consultation.

Reviewed: Sep 30, 2019

When we picked up the car the rental agent still managed to find an additional $200 of charges before we could have the keys despite our paperwork saying everything was included. Of course you are too tired to fight with these guys and to be honest you expect the last minute rip off at car hire places don’t you!

Reviewed: Sep 29, 2019

First up, I'd like to say that I don't believe I dealt with Europcar - I always felt that I was dealing with Advantage. I say this because all dealings I have had with Europcar in Australia and Europe has been amazing. I sincerely believe that Europcar have been let down by their US agency in this case: the service of the counter staff at both start and finish was subpar: communication quality was poor (and this was mirrored by another couple at the counter at exactly the same time as me where both of us felt that we were being 'upsold'). After the pickup, I discovered that I had signed for insurance which I understood to be part of the original hire arrangement only to discover that it was extra insurance cover - which I did not require because it was covered by my travel insurance. The interior of the car was not clean - in particular the windscreen. This was immediately noticeable when driving in to the sun and seeing stickers, sticker remnants, glue and grease all over the windscreen interior. In short - I will not be recommending Advantage to anyone who might ask!

Reviewed: Sep 28, 2019

Car was great, very spacious

Reviewed: Sep 22, 2019

受取、返却共にとてもスムーズでした。 グランドサークルを周る予定だった為、GPSナビを追加で借りましたが、これは使えなかったです。 結局、携帯のナビで行動しました。 GPSナビとi phonマップが毎回一致しない。GPSナビで出てくる地図の方が遠回りになる事が多かったです。

Reviewed: Sep 6, 2019

Pickup was delayed by over an hour, staff had a bad attitude, and we got fined $75 upon return.

Reviewed: Sep 29, 2019

Would not listen to me. Insisted I didn’t prepay. Forced to pay for a tank of gas before we could get the van.

Reviewed: Sep 22, 2019

Can was with lots of scapes and dirty we were concerned that we would get charged for the issues we found. Car was not full when we picked it up but did not notice it until we were on the road. We took pictures to protect us

Reviewed: Sep 22, 2019

It was very easy to find and they made the process so easy to pick up and drop off. They offer prepaid gas at much lower rate than what is around the area, which is a great benefit.

Reviewed: Aug 14, 2019

Van wasn't very clean on the inside. Had a big dent. Counter staff was very nice.

Reviewed: Jul 8, 2019

Like: The fact that you guys made it possible to rent to Locals.

Reviewed: Apr 30, 2018

No we were very disappointed in the quality of the cars offered. They were not clean and in very bad physical Shape. Bumpers were loose and lots of outside damage. Also there was a limit on miles per day. Will never use this company again!

Reviewed: Aug 3, 2019

GREAT PRICE! GREAT SERVICE - FRIENDLY staff!

Reviewed: Jul 28, 2019

The car had dents, scratches, & several other marks on the passenger doors. When I notified them of the damage I was told to just take a picture. It was a bit excessive & asked for a different car. I was told to just take a picture that I wouldn’t be billed for it.

Reviewed: Jun 11, 2019

the car was dirty, smelled like smoke, gas was not full, I believe I was downgraded cars. The gas tank was not full but expected to bull at return.... Could not get a hold of customer service to extend rental.. could not return the car until rental was extended so no late fee was given.. it kept transferring me to avis which could not help me... it was a complete run around...

Reviewed: May 8, 2019

The windows of the vehicle were smudged and blurry. It also smelled like smoke when we entered the vehicle.

Reviewed: Apr 25, 2019

Ended up with pickup gas guzzler

Reviewed: Feb 20, 2019

When arriving at the airport I tried calling the rental company and there was no answer. Then finally I got through and was hung up on 3 times. Finally I asked if this was a scam. Never answered the phone with their car rental name and terrible phone skills. My husband told me to give them time and he was right. They finally text me and said stop calling he is trying to get me a driver. Would have been nice to have known that while talking to them instead of being hung up on! After our driver met us at the passenger pick up 30 mins later he was very personal and kind. I felt bad for feeling concerned once he took us to the car rental it was very small and low key he got our license and signed papers and we were on our way in less then 5 mins and did not want tipped. You need your own car ins card!!!!! Do not forget that bc u dont know that! But it was so effortless and not pushy or long lines. Then u contact that same driver of when to meet for drop off and that was just as easy he checked that the car was filled up and that was it. The car had some small dents and bruises and was well loved and a few strange spots on the ceiling but it worked for us and we really liked our personal driver. Could work on communication skills but over every rental company should trust their renters like this.company did! Very refreshing in a world like this!!!!

Reviewed: Apr 29, 2019

The car I reserved (small SUV) was in the shop and wouldn't be available until the following afternoon. The agent offered a large 8-9 passenger van or a sub compact Toyota. Not acceptable. He took me to a different car rental agency.

Reviewed: Mar 18, 2019

Very quick rental process with very little paperwork. They didn't push extra options or insurance on me.

Reviewed: Mar 18, 2019

Very easy to work with, great customer service and very affordable

Reviewed: Mar 15, 2019

Didn't get the promised Quest model, received an older car with nearly 100k miles. The company asked me to contact the platform. Won't rent from this company again.

Reviewed: Mar 14, 2019

Like: Good
Dislike: The service was very fast.

Reviewed: Sep 8, 2018

Like: The Dodge Challenger Scat Pack was an awesome one day rental to tear up the roads in the Nevada desert!
Dislike: That I didn't keep the car the entire time I was in Vegas.

Reviewed: Feb 3, 2018