14 Car Rental Brands at Atlanta Airport (ATL)

Satisfied

Reviewed: Apr 21, 2025

The staff worked at overtime and my booked a car has gone. She gave me another car but that is double the original price. I can’t hardly afford it and can argue for getting a better day over and she threatened me to stay as I since she is busy and need to go and complete as much as she can. I had a very bad moment at that time while I’m paying double at least to get the same service.

Reviewed: Mar 24, 2025

It's acceptable.

Reviewed: Mar 6, 2025

Pickup and return were both easy. They upgraded me to a city SUV, which was even better. The vehicle was in great condition and almost new. Having this car made my travel plans in the U.S. more convenient and helped me reach my destinations quickly.

Reviewed: Feb 11, 2025

Very satisfied

Reviewed: Jan 3, 2025

When picking up the car, they forced me to choose the Gas Service. I said I wanted to return the car full, but when I asked what it was, they said I could return it full as long as I refilled the tank at a gas station within 3 miles of the airport before returning the car, and there would be no charge. I told them I didn’t want prepaid gas, but they claimed it wasn’t prepaid and assured me if I returned the car with a full tank, I wouldn’t be charged. I fell for their trick! Before returning the car, I even refueled at the nearest gas station within 1 mile of the airport, but the following day I discovered that my pre-authorization was charged over $60! What kind of ridiculous practice is this? Does anyone check this?

Reviewed: Mar 31, 2025

Great

Reviewed: Mar 8, 2025

All good.

Reviewed: Nov 19, 2024

Very good

Reviewed: Nov 11, 2024

Very satisfied

Reviewed: Sep 28, 2024

Everything else was fine, but the staff insisted I purchase theft insurance, even though I showed them a full coverage policy. They claimed it didn’t include theft and made me pay nearly $100 extra, saying it was required by local law.

Reviewed: Mar 23, 2025

I didn't like having to pay for insurance up charges, because I didn't have proof of insurance on my person! That wasn't fair at all!!!!!!

Reviewed: Mar 6, 2024

Car was clean on outside but I had to take trash that was in the back of the vehicle. Fluid level should be checked during turn-in.

Reviewed: Jul 21, 2020

Confused at first where to get shuttle but airport staff helpful and shuttle was waiting when I got there very pleased

Reviewed: Nov 20, 2019

Bad. They charged twice the amount I initially paid on the platform. The payment on the platform was already higher!

Reviewed: Nov 3, 2019

Satisfied

Reviewed: Mar 4, 2025

Satisfied

Reviewed: Jan 26, 2025

Me ofrecieron un vehículo de mayor categoria por "poca diferencia" pero no lo acepté. Fue muy amable la persona que me atendió pero no se tomó el tiempo en explicar el detalle de los cargos

Reviewed: Dec 28, 2024

The pick-up and drop-off process is very convenient.

Reviewed: Oct 11, 2024

I was initially given a very rundown Mirage that felt like it would fall apart while driving. I asked them to replace it, and they gave me a Kia Forte, which was still old but much better. However, when I was leaving and asked for a new receipt, I noticed they were charging me an extra $5 per day, which they hadn’t informed me about at all.
Later, when I returned the car, I argued with them about this fee, but they changed the topic and suddenly claimed there was a crack in the trunk.
I responded by asking if their system had recorded it, since such a noticeable crack was already there when I picked up the car. They stayed silent, and the attitudes of the two female employees were awful, refusing to waive the charge. While the amount wasn’t much, it was extremely frustrating. As I was rushing to catch my flight, I decided to let it go.
I’ve rented cars many times through Zuzuche, and my three worst experiences have all been at Atlanta Airport. The cars from Thrifty and Dollar tend to be old, which I could overlook, but I specifically booked with Hertz expecting a better experience, only to receive this kind of treatment.
I’ve now realized that this isn’t just a one-off occurrence but rather a common problem.

Reviewed: Sep 21, 2024

I have rented several times from Dollar and Thrifty (same company) at Atlanta Airport. So far all my experiences have been easy. Yes sometimes you need to wait due to long queues but I have always received solid vehicles and experienced friendly staff at the Atlanta Airport.

Reviewed: Feb 28, 2025

Yes I arrived 3 hours earlier they would not give me the car till after 12 pm. QUEEQ was really trying to help he was very caring.

Reviewed: Dec 25, 2024

Very easy to find, take the subway from the airport. Very quick!

Reviewed: May 13, 2024

Very good.

Reviewed: May 6, 2024

There were huge queues when picking up the car, which took 5 hours. The first car had issues the next day as the key battery was dead. It took 6 hours to get a replacement, and the replacement car was of a lower grade. Basically, I paid for a high-grade car but got a low-grade one.

Reviewed: Apr 27, 2024

It's okay.

Reviewed: Dec 3, 2024

Satisfied

Reviewed: Sep 11, 2024

Very satisfied, highly efficient service

Reviewed: Jun 15, 2024

Excellent service. ATL is very crowded, but lesser-known car rental brands have shorter lines. Plus, they gave me the exact car I reserved, not a similar model.

Reviewed: Mar 29, 2024

Gave me a broken car

Reviewed: Sep 12, 2023

Se intento llamar a servicio al cliente en varias ocasiones. Nunca se obtuvo respuesta. Desde mi punto de vista, ofrecer la renta de un vehículo, sin ningún tipo de seguro, me parece un poco engañoso; puesto que, al momento, de retirar el vehículo, el cliente es forzado a tener que contratar algún tipo de seguro, de no tener uno particular. El monto de la renta termino siendo el doble de lo ya pagado por el vehículo.

Reviewed: Aug 13, 2024

Counter staff was helpful once I had a mask. Unfortunately they couldn't provide one and it added an extra 60 minutes to get the car

Reviewed: Apr 8, 2022

We had reserved a car, when we were checked in a car was not available for at least another 30-45 minutes. We did not want to wait the additional time. The only vehicle available was a truck. The first truck we got there was a low tire. They said that it would take a bit to fix that so they gave us another truck. Having not driven a truck a lot, it took so getting use to. This truck ran great. The shock came when we filled up the tank. It cost $62 to fill it. There was a reason we wanted a car.

Reviewed: Jul 12, 2019

Car was almost new and had all the latest features which made the drive quite enjoyable

Reviewed: Feb 19, 2020

Our tire light came on. Al. The tires should be checked before sending cars out.

Reviewed: Jun 24, 2019

Ended up paying charges that are unanticipated. at return, advantage representative was very rude throughout the whole process, and when she was done, she just walked away without even mentioning that the process was over.

Reviewed: May 22, 2019

The car was bigger than I'd bargained for and in excellent condition. The only slight problem was that the driver's seat smelled strongly of men's cologne. The guys behind the counter and at checkout were all very nice and extremely helpful.

Reviewed: Apr 13, 2019

When we returned the vehicle, initially there was no one around to accept our vehicle when we arrived.

Reviewed: Jan 25, 2019

Overall, timely service and friendly staff.

Reviewed: Dec 3, 2018

Very satisfied.

Reviewed: Apr 16, 2025

Very good.

Reviewed: Apr 6, 2025

Excellent

Reviewed: Feb 5, 2025

Very satisfied.

Reviewed: Jan 27, 2025

Alamo has good vehicle condition, though the price is high and the waiting line is short.

Reviewed: Oct 31, 2024