It was my first time driving in the US and also my first time renting a car. The pickup and drop-off processes were very convenient, and the platform provided clear instructions. Overall, a great experience!

Reviewed: Oct 27, 2025

Very good, the car is very new and in great condition.

Reviewed: May 20, 2025

Satisfied

Reviewed: Oct 17, 2024

A few small bumps & scratches on the car. Inside was clean. Staff tried to upsell with insurance & fuel prepay.

Reviewed: Jan 18, 2024

We were delayed by a number of hours but still very efficient and convenient pick up and we were given a free upgrade which was amazing

Reviewed: Aug 28, 2023

Beat car we ever rented and we rent at least three cars per year for our vacations.

Reviewed: Oct 24, 2025

Very good

Reviewed: Aug 8, 2025

The car met and exceeded all expectations....despite the issue with the tires . We were satisfied with what was booked for us

Reviewed: Jan 2, 2025

Reviewed: Apr 11, 2024

The questions here on qeeq are very misleading. Somehow it gives a score of 7, yet where is the question about whether I was ripped off or not? On that can I give -10 score? I brought the car back with a full tank with evidence to prove yet they charged me 19 gallons x ~$3.50 x 2 (133 usd) after I got on the plane. Hoping this is an honest mistake but no response from Budget this far. So essentially l my booking cost doubled.

Reviewed: Mar 22, 2024

Great service

Reviewed: Feb 17, 2024

Car was in much poorer condition than the vehicles we own. Fox Tampa staff is great; Fox corporate customer service awful. 2 major issues. After driving a bit, had an oil/burning smell that would not go away--seemed to have a bad tire or wheel bearing. Also, had a soft tire (took picture of air pressure screen) on pickup. Discovered next day that it wouldn't hold air after re-filling with air, because it had a nail in it. Fox Customer Service said we needed to pay because it was not reported within 6 hours. Very disappointed in their lack of appropriate service.

Reviewed: Feb 4, 2025

I don’t get the pass plate and the insurance pushed on you when you have already purchased. I was told mine didn’t cover me. But I purchased through you.

Reviewed: Jan 14, 2025

Great cars Low price

Reviewed: Jul 22, 2024

I didn’t want the car I was assigned and had no problem being given a different car.

Reviewed: Dec 21, 2023

Fox pushed to up sell when processing us through by having the agent say we needed to purchase $12.99 per day for the electronic highway toll pass while driving in Florida. The agent said there were no longer any cash toll booths on any toll highway. This was not true… We declined and we’re nervous about the tolls, after researching the issue and using cash toll booths we felt a lot better about it.

Reviewed: Mar 23, 2023

the option for the toll shoukd be offered at reservation online and not as a surpise at the counter

Reviewed: Feb 3, 2025

Easy check-in and return; very good car and minimum of paperwork

Reviewed: Nov 19, 2023

Reviewed: Nov 16, 2023

The car was great but ot wasn't as clean as I would have expected it to be.

Reviewed: Sep 5, 2023

The day after I collected the car , the low washer fluid warning light came in and the check tyre pressures. Which I had to top up but .

Reviewed: Jul 2, 2023

Overall, quite satisfied.

Reviewed: Dec 12, 2024

Great service

Reviewed: Jun 11, 2023

Very quick and efficient check-in - and supplied an upgraded car as my preferred car was not available.

Reviewed: Nov 13, 2022

EXCELLENT EXPERIENCE. VERY SHORT WAIT TIME AT PICK-UP AND DROP-OFF.

Reviewed: Sep 26, 2021

Excellent service, product, and options knowledge, as well very friendly especially the gentlemen who serviced us when we brought the Jeep back to the airport!

Reviewed: Oct 23, 2019

Very satisfied.

Reviewed: Aug 17, 2024

The check in prodded was unbelievably easy - no forced sale of additional insurances or products - by far the best rental experience in 26 years of visiting. Drop off was really easy and straightforward.

Reviewed: May 14, 2024

There were 6 people waiting for cars and 2 servers. However another member of staff helped us check in on the self service machine which was very quick

Reviewed: Apr 14, 2024

Best car rental experience in a long while. Maybe because Tsmpa airport is less busy than others maybe because Alamo are vey good but greatvoutvome

Reviewed: Jan 9, 2024

Nice, fairly new car. I would haver preferred to have advance checkin instead of having to wait in line at the Alamo desk to get our car.

Reviewed: Jan 15, 2023

Although the company is small and hasn't been established for very long, with only one or two staff members, I was initially worried after reading some reviews. But it turned out to be quite the opposite. Their service was excellent, the young staff were very friendly, and they responded to questions quickly. They would do their best to meet any requests you have. We will definitely rent from them again next time we go to the U.S., as they offer great value for money!

Reviewed: Jul 15, 2024

AZ Customer Service Team was helpful. My recommendation to AZ Rentals would be to ensure their vehicle's cigarette lighters are functioning properly, given they're used to power multiple small electronic devices, through adapters, including: Garmin GPS Devices, Multiple Cell Phones and MP3 Players.

Reviewed: Nov 20, 2021

They didn't have our vehicle so they upgraded us with no hassle and no extra cost.

Reviewed: Nov 22, 2023

Pretty good

Reviewed: Jul 12, 2019

only1 person on the advantage car hire desk took nearly 1 hr to get the keys etc

Reviewed: Apr 23, 2019

Europcar does not exist at Tampa Airport where I was supposed to get my car. It was very stressful until I got in touch with someone who told me to look for Advantage. Then they had no record of my payment. I never in my whole life had a worse experience.

Reviewed: Mar 3, 2019

Europcar do not operate from Tampa, instead they use another provider who I was not informed about so when I arrived I could not find the provider. Given a vehicle of the grim the manufacturer but smaller model

Reviewed: Feb 26, 2019

the car was very clean

Reviewed: Jan 5, 2023

I was charged $36.23 for fuel even though I filled up the gas tank before returning the car, the tank was full at the time the vehicle was returned, a total rip off I`ll never rent from you again !!!!

Reviewed: Nov 18, 2019

The car was scratched and dented on the front back and sides,and I had to go back to the office twice to get these recorded. When I returned the car I barely had time to remove the luggage before it was driven away without any inspection.

Reviewed: Apr 30, 2019

The Rav 4 was dirty. It was dark blue; I thought it was black !

Reviewed: Apr 26, 2019

Counter staff should have explained tolls are only around Tampa and Miami. We had to drive 2 hrs back to airport to cancel transponder but problem was dealt with very quickly and courteously

Reviewed: Feb 12, 2019

I wanted a compact and they gave me a full size for the same price.

Reviewed: Nov 21, 2021

everything went smoothly

Reviewed: Nov 10, 2019

They over charge for the sun pass. I would never use them again

Reviewed: May 4, 2019

no very pleasing experience.

Reviewed: Apr 24, 2019

Ace, in my opinion, is misleading customers about tolls. We spent 140.00 for a program that we would otherwise have spent $1.50 for each of two tolls by paying cash. We were told you couldn't pay cash and going without their coverage would have cost $50.00 per toll in penalties because the toll booths were unmanned. This wasn't true.There were collectors at each toll booth. Going to the Attorney General with this.

Reviewed: Mar 4, 2019

The car far exceeded my expectactions. Loved it!

Reviewed: Feb 16, 2019

Good overall

Reviewed: Jul 1, 2025

Excellent service, very professional and efficient.

Reviewed: Jun 30, 2025

Very good company to deal with. Simple and easy to pickup vehicle with good staff.

Reviewed: Jan 22, 2025

Very satisfied.

Reviewed: Dec 21, 2024

The car was great but the wait to pick it up was not good. They need more staff on the counter

Reviewed: Nov 7, 2024

Reviewed: Dec 2, 2024

O funcionário da locadora foi extremamente rude e ameacou não entregar o carro se eu não comprasse um seguro com ele (o que eu já tinha pelo cartão)

Reviewed: Mar 7, 2024

Reviewed: Jul 29, 2023