Paperwork was super straightforward and hassle-free.

Reviewed: Jan 4, 2026

On Maui, we chose an affordable SUV. There are many off-road areas near Hana, and this car was both affordable and functional.

Reviewed: Oct 26, 2025

Both pick-up and drop-off processes were very smooth, with no extra charges. It is very friendly for people who are not fluent in English.

Reviewed: Aug 29, 2025

Satisfied

Reviewed: Jul 5, 2025

Very satisfied, convenient and fast.

Reviewed: Jun 9, 2025

Pretty good overall.

Reviewed: Jan 1, 2026

Excellent

Reviewed: Jul 25, 2025

The staff, an elderly lady, provided excellent service and was very friendly. It was possible to negotiate for a vehicle upgrade, which made the experience very pleasant. I was allocated a category of cars and could pick any vehicle from the entire row, which felt very impressive.

Reviewed: Feb 8, 2025

Very satisfied

Reviewed: Feb 2, 2025

Very friendly.

Reviewed: Dec 31, 2024

The recommended add-ons were a bit misleading. On the plus side, there were plenty of cars to choose from and both pick-up and return were really convenient.

Reviewed: Dec 25, 2025

The pickup location was understaffed, and I had to wait 10 minutes for someone to bring the car over.

Reviewed: Oct 16, 2025

Long waiting time, average service.

Reviewed: Oct 6, 2025

Overall satisfied.

Reviewed: Jun 30, 2025

Satisfied

Reviewed: Jun 3, 2025

The worst ever will never rent with him again

Reviewed: Sep 24, 2025

The process of handling the paperwork and picking up the car was quite fast.

Reviewed: May 23, 2025

Good service attitude.

Reviewed: Feb 2, 2025

Satisfied

Reviewed: Oct 8, 2024

Satisfactory

Reviewed: Jul 31, 2024

The rental process was quick and easy, with no upselling. The staff was courteous and I am very satisfied.

Reviewed: Feb 19, 2024

Very satisfied! This car, known as the 'Warhorse,' is actually the same vehicle used by U.S. highway patrol for specialized operations. It feels powerful yet smooth to drive.

Reviewed: Feb 2, 2025

Just received the visa statement and have been overcharged by $650 USD

Reviewed: Aug 4, 2019

Good service, almost no waiting in line

Reviewed: Jun 11, 2019

Excellent service and hassle-free procedures.

Reviewed: Feb 28, 2018

Reviewed: Feb 6, 2018

Very satisfied

Reviewed: Feb 5, 2024

Satisfied

Reviewed: Oct 3, 2021

Easy and smooth

Reviewed: Mar 7, 2020

Very difficult to contact directly. We needed a car replacement due to an accident but had to deal with the road side assistant. Budget does not deal with it. We had to wait for 6.5 hours for a vehicle replacement

Reviewed: Aug 14, 2019

Easy booking at super price

Reviewed: Aug 15, 2019

Reviewed: Jan 20, 2020

Excellent

Reviewed: Jan 11, 2020

Best

Reviewed: Jan 7, 2020

Very rude man at counter, tried to put the fear of God on us to purchase even more insurance, said the additional insurance we purchased from your company was no good and our own insurance with very high liabilities was insufficient for Maui. Will never rent from them again.

Reviewed: Nov 25, 2019

Reviewed: Nov 7, 2019

The car was in reasonable good condition. Service at the counter was good and quick. During the rental period we had a flat tire (we managed to install the spare) and exchanged the vehicle with no problems. Thank you for the good service!

Reviewed: Apr 18, 2019

Steven the front desk agent was great and super helpful. The car was great and priced really well.

Reviewed: Feb 16, 2019