14 Car Rental Brands at Chicago O`Hare Airport (ORD)

There were quite a lot of people, but the process of picking up and exchanging cars was rather quick.

Reviewed: Sep 9, 2025

The service was excellent. We had seven large suitcases, and the customer service suggested upgrading from the originally booked RAV4. It turned out to be perfect for fitting them all.

Reviewed: Aug 26, 2025

Overall service was good.

Reviewed: Aug 17, 2025

Satisfied

Reviewed: Aug 16, 2025

Smooth communication and convenient processing.

Reviewed: Aug 11, 2025

The staff was very friendly. My translation document didn't have a photo, but they helped upgrade and resolve the issue. Larger cars have better visibility, and it's essential to choose a bigger car in the US.

Reviewed: Sep 7, 2025

The vehicle was clean and well-maintained, easy to handle, with good customer service. The pickup and drop-off locations were convenient and easy to access.

Reviewed: Jun 30, 2025

Fairly satisfied.

Reviewed: Jun 2, 2025

The car was as l’m expecting clean and new.

Reviewed: Jan 20, 2025

Very satisfied

Reviewed: Jan 13, 2025

The car rental experience was quite good this time. Apart from the navigation for car return leading to the wrong place, and spending some time to find it, everything else went smoothly. The condition of the car was also decent.

Reviewed: Aug 21, 2025

It's alright, but there is room for improvement.

Reviewed: Jun 1, 2025

Reviewed: May 30, 2025

Very good.

Reviewed: May 28, 2025

Simple and convenient, the key is in the car, just drive away.

Reviewed: May 25, 2025

The overall service was smooth and seamless.

Reviewed: Aug 19, 2025

The vehicle was in good condition.

Reviewed: Aug 8, 2025

Reviewed: Jul 29, 2025

Very satisfied

Reviewed: Jul 1, 2025

Very satisfied.

Reviewed: Jun 19, 2025

Excellent

Reviewed: Jul 31, 2025

A brand-new car with only three thousand miles, hybrid car that's fuel-efficient, spacious, and comfortable to drive.

Reviewed: Jun 17, 2025

Very professional. Since I completed the check-in in advance, the car pickup process was very quick.

Reviewed: May 13, 2025

No upselling. Karla provided excellent service and upgraded the car for free.

Reviewed: Mar 27, 2025

Fast service

Reviewed: Mar 23, 2025

Very satisfied.

Reviewed: Jul 24, 2025

Very satisfied.

Reviewed: Feb 7, 2025

Excelent service! Contact free checkin and pickup was avaible even for foreing (EU) driver's licence - highly recoment, you just follow signs to the parking and keys are waiting for you in the car - agreement send via email - only $200 blocked for deposit, relased withing 24h after dropping off, works perfect with American Express

Reviewed: Dec 28, 2024

The car is in good condition.

Reviewed: Dec 27, 2024

Picking up the car was very convenient.

Reviewed: Dec 19, 2024

Very excellent, straightforward and convenient.

Reviewed: Jun 13, 2025

Reviewed: Mar 8, 2023

it is off site to the usual rental area but they are great and send a shuttle to collect you and drop you off at the airport. otherwise easy to deal with

Reviewed: Jan 30, 2023

Vehicle needs new tires . Handled poorly in the rain. Check engine light came on,from lack of oil change. Vehicle wouldn’t activate cruise control because of the light Top leaked bad at the doors and on to me.

Reviewed: Sep 16, 2022

We switched to another car halfway through, and the vehicle was in excellent condition. Both pickup and return processes were quick without any upselling. A very cost-effective company.

Reviewed: Jun 15, 2020

Satisfied

Reviewed: May 26, 2025

The staff were enthusiastic and approved the temporary change of the main driver, which was excellent.

Reviewed: Apr 12, 2025

Very convenient, and the car is in good condition.

Reviewed: Mar 17, 2025

Pretty good.

Reviewed: Nov 26, 2024

The car was new a 2025 model and the customer service guys were friendly and amazing. The drop off was literally few seconds. He looked at the car while he was approaching and then check the fuel level and only asked if I wanted the receipt printed or emailed. Thats all the time it took to drop off the car.

Reviewed: Nov 15, 2024

Smooth experience

Reviewed: Sep 27, 2024

Muy buen servicio

Reviewed: Mar 5, 2024

A lot of hidden fees

Reviewed: Dec 14, 2023

First car that was assigned was damaged, second car had a head light out and the key fob was going bad. Had to drive all the way back to the airport to exchange the car. Not to happy with the experience and the staff the second time was not too friendly.

Reviewed: Dec 27, 2019

This was the worst experience I have had with rental car and I don’t think I will have such an experience again as I will never rent from Fox rent a car. The staff was horrible at the counter. Wanted to charge us $90 extra for dropping the car early even though I had paid for those 2 full days. Wasted almost 2 hours at my pick-up visit. And at the end, charged me $25 for me to pick the car which I was not supposed to pay but I did as I was getting late for the function to attend and I needed a car. This was something one should never experience. I have decided I will never rent from Fox even though they give me for free.

Reviewed: Sep 15, 2019

We never had such a smooth and quick pick-up experience as in Chicago. Great job!

Reviewed: Jan 23, 2020

Très efficace surtout pour le retour. Très aimable.

Reviewed: Oct 12, 2019

Car had some electronics control issues. Board computer was crashing. Bluetooth issues.

Reviewed: Aug 31, 2019

Profesional service. I could choose a car in the booked class at the parking lot. Good choice new cars.

Reviewed: Jul 12, 2019

The personal was verry nice and help me a lot they aree realy cool abd friendly bra voooooooo....

Reviewed: May 25, 2019

Good car with good mileage. Though it was a little big for my requirement. excellent value for money, and no pressure tactics to sell you the insurance or other add ons.

Reviewed: Nov 9, 2019

The van front break was very bad condition. I suspect a transmission problem since its producing a wearied noise on the lower gears.

Reviewed: Aug 3, 2019

Car was not ready when arrival. The car smelled like cigarets. Tolls transporter was activated even when it was locked in the provided box even after denying the service.

Reviewed: Sep 28, 2019

Service was okay but could use some improvement.

Reviewed: Sep 1, 2019

Overall service was pleasant

Reviewed: Jul 17, 2019

Reviewed: Dec 9, 2018

Queued for ten minutes

Reviewed: Sep 30, 2018