15 Car Rental Brands at San Francisco Airport (SFO)

Excellent

Reviewed: May 5, 2025

Terrible experience! Did I smash their car? Charging me 1500 for a car wash? Next time I might as well remove some hidden parts to make up for the penalty they imposed on me.

Reviewed: Apr 18, 2025

The service of this international company is excellent.

Reviewed: Apr 15, 2025

Good service with no unnecessary upselling.

Reviewed: Apr 12, 2025

Very satisfied.

Reviewed: Apr 3, 2025

Very satisfied! Slightly unclear about the Toll charges.

Reviewed: May 2, 2025

I was given an old Hyundai Sonata with high mileage. The staff secretly charged road assistance fees and daily toll fees, which I absolutely didn't need.

Reviewed: Apr 27, 2025

The front desk staff was very friendly and patient, even when there was a language barrier.

Reviewed: Apr 22, 2025

The queue was a bit long, and there were not enough staff.

Reviewed: Apr 5, 2025

Overall quite good.

Reviewed: Mar 31, 2025

Very convenient.

Reviewed: May 1, 2025

Very good

Reviewed: Apr 7, 2025

It was a good price for a great car definitely recommend this rental location

Reviewed: Mar 8, 2025

The service is efficient, the car model matches the booking, and there's no waiting. Reminder: Refill the tank before returning the car, otherwise the fuel charges will be high.

Reviewed: Feb 19, 2025

Extremely satisfied

Reviewed: Nov 21, 2024

Very satisfied

Reviewed: Apr 30, 2025

The car had a severe lack of power and stalled during the trip, posing safety concerns. Most of the journey was through small towns, and the airport branch did not have enough vehicles for a replacement. It was a nerve-wracking experience throughout the trip.

Reviewed: Apr 21, 2025

Taking the shuttle to pick up the car was very convenient.

Reviewed: Apr 20, 2025

The staff at the front desk were very patient and friendly. The vehicle was overall clean, well-prepared, and had low mileage. We initially booked a Camry, but they upgraded us to a 7-seater Chevy Traverse after noticing we had a lot of luggage.

Reviewed: Apr 17, 2025

Fast and convenient.

Reviewed: Apr 15, 2025

Even though my English is not good, the staff were still very patient in communicating. Thank you.

Reviewed: Apr 24, 2025

Excellent

Reviewed: Apr 23, 2025

Very satisfied with QEEQ's service. Their service and value for money are indeed the best.

Reviewed: Apr 7, 2025

Overall satisfied.

Reviewed: Mar 30, 2025

Overall service was good.

Reviewed: Mar 29, 2025

Satisfied

Reviewed: Apr 20, 2025

Not bad.

Reviewed: Apr 17, 2025

Very satisfied.

Reviewed: Mar 25, 2025

The service attitude was average, not recommended.

Reviewed: Mar 19, 2025

Very satisfied, the vehicle was excellent, the price was reasonable, suitable for medium to long-term rentals.

Reviewed: Feb 21, 2025

Quick and easy car rental without unnecessary chatter or hidden fees.

Reviewed: Mar 24, 2025

Satisfied

Reviewed: Mar 4, 2025

Take my advice, book your car early and choose the largest size available if possible! Don't make the mistake I did—five people squeezing into a full-size SUV. After loading the luggage, it still felt cramped, and some of us are on the heavier side. I ended up paying extra to upgrade to a minivan. The staff member at pickup was very helpful, and the upgrade cost was reasonable within company policy. They provided us with a brand-new limited edition vehicle with only 200 miles on it. Luckily, we switched cars—my travel companions were very satisfied with the rest of the trip.

Reviewed: Feb 20, 2025

Still very satisfied.

Reviewed: Feb 13, 2025

Very satisfying.

Reviewed: Feb 10, 2025

Staff was very unhelpful at the start and unhappy to provide any support. Later on the manager intervened and she was brilliant.

Reviewed: Jan 12, 2025

The whole experience was amazing. The only issue was that they were closed for midnight till 5:00 a.m. and my flight was delayed and arrived at 1:00 a.m. Other than that the service was great the car exceeded my expectations it was new and had fancy electronics in it. The return was super easy took 2 minutes and I was out of there and the shuttle took me to the airport right away.

Reviewed: Oct 4, 2024

1) I waited in line for a long time before meeting counter staff. There were at least 8 people before me, and there was only 1 counter staff serving the customers. 2) the shuttle from car rental terminal to Fox car rental was too small, it can only take few passengers with luggage’s. As a result, half of my family was left behind for the next shuttle. 3) after my car return, I would rather the shuttle drop us off at SFO instead of to the car rental complex (so that we don’t have to wait for the blue line to bring us to SFO.)

Reviewed: May 22, 2024

There was a lot of pressure from the counter staff on pickup to buy extras, such as insurance and toll passes. When you are tired and do not know the rules it is easy to be taken advantage of,

Reviewed: Dec 22, 2023

The car had a lot of mileage and didn’t have any new features Good service

Reviewed: Oct 8, 2021

A mistake on my part was professionally dealt with by Peter at San Francisco airport. Too marks

Reviewed: Dec 23, 2024

Got an upgrade to a standard SUV which was in excellent condition.

Reviewed: Sep 27, 2019

There was a good range of cars available when I arrived. The bodywork had a couple of small scratches which I had to point out but the staff were happy to log them. Vehicle itself was in good condition. On return, there were no quibbles and the process was quick and easy. Staff at both pickup and return were helpful and friendly.

Reviewed: Sep 9, 2019

Like: Brand new car in exelent condition, easy pickup and drop off procedure, no extra fees. Got what i expected

Reviewed: Sep 22, 2018

Like: The guy in Vancouver was super friendly!
Dislike: I was not aware at what point the balance would be deducted but that is probably more my fault because I don‘t often rent cars.

Reviewed: Jun 5, 2018

I did not receive the refund for the taxi from/to airport as communicated via email and by the counter employee.

Reviewed: Dec 4, 2020

It was okay

Reviewed: Mar 30, 2020

Efficient, courteous service--the way hiring a car used to be--not just processed at a counter, then left to go find the right car.... YESAWAY office is off-airport (SFO), but an Uber whisked me away quickly (at YESAWAY expense) and upgraded car ready to go when I arrived at their office. Loved the unexpected touches in vehicle -- (multi-phone) charging cord and phone holder, plus an umbrella in the trunk in case of rain. Vehicle return was done in moments and Jade (same agent who served me when picking up vehicle) dropped me off me, right outside the terminal. Easier than messing with the train!! :) Terrific service from start to finish!

Reviewed: Feb 27, 2020

Thank you for the great experience and easy check in/drop off. Your staff was amazing and very helpful and the car was brand new and sparkly clean! Enjoyed our ride.

Reviewed: Jan 1, 2020

Great experience overall.

Reviewed: Dec 30, 2019

Mid-size SUV wasn't available so got a standard sedan which isn't parking-lot friendly in SF downtown

Reviewed: Feb 19, 2020

Very Good

Reviewed: Jan 5, 2020

I had rented from Enterprise earlier also. But last couple of times the quality of cars was bad. Not look wise but engine condition and driving pleasure wise.

Reviewed: Nov 6, 2019

Like: Everything
Dislike: Nothing

Reviewed: Sep 9, 2018

The staff was very patient in explaining when renting the car.

Reviewed: Feb 9, 2020

Overall good.

Reviewed: Jan 28, 2020

There was a minor issue with the car's condition that caused some friction initially. However, the store was proactive in resolving it... They replaced our car with a higher-priced one for the original price, but it made the trip feel less perfect.

Reviewed: Jan 6, 2020

The lady waited for us even though we arrived late. Please do have a signage of your rental car place because it is very dark during the night. Hopefully you can reduce the deposit payment of the car.

Reviewed: Oct 3, 2019

There was no clear indication of mileage limit on the pickup slip or the rental order interface, but I was told about extra charges upon returning the car.

Reviewed: Sep 14, 2019

Everything was perfect! I expected a medium SUV and surprisingly I got a BMW X6. I was so excited to drive the car, it was just amazing!!! I didn’t have any problem at all. Thank you Reach Rental

Reviewed: Jun 23, 2019

I called the car rental company to let them know that I arrived at the airport. So the paperwork as well as the car were ready upon arrival at the facility. It took less than 10 minutes to drive off. It went very smooth too when returning the car. The same lady helped me. She was very nice and helpful. And the offered price was better than other car rental companies.

Reviewed: Jun 22, 2019

The service was great. Very polite, helpful, and friendly. They were very quick to respond to any questions and accommodated quickly to my change of plans. I highly recommend this company. The value was incredible.

Reviewed: Jan 6, 2020

Terrible company. Do not go.

Reviewed: Jan 5, 2020

The staff were very helpful and easy to work with.

Reviewed: Oct 31, 2019

Counter staff was helpful and friendly. The car was upgraded to a BMW at no extra charge.

Reviewed: Oct 8, 2019

my experience with E2 rental agents was professional and friendly

Reviewed: Aug 18, 2019

Overall, the car was good. It was not washed when I picked it up. The windshield needed to be cleaned on the inside as it was foggy and hard to see at night.

Reviewed: Oct 18, 2019

The care exceeded my expectations. It was a VW station wagon with a diesel engine and saved us a lot of money on gas.

Reviewed: Oct 11, 2019

Great car, was very pleased with it. Thank you

Reviewed: Sep 24, 2019

Hard to understand accents on counter and customer service. Did not tell us about paying an admin fee for tolls. Spelt my name and email wrong.

Reviewed: Sep 20, 2019

good service. we're satisfied!

Reviewed: Aug 12, 2019

I booked a Van with 15 passenger and 4 bags so I have enough space but the Van we got did not have space for a single luggage. We had to accommodate. Everything else was good. I would recommend not to book exact van according to the description, always opt for a larger one then you actually need.

Reviewed: Sep 6, 2019

The rental company did not provide the specified model.

Reviewed: Jul 31, 2019

Attitude is okay, but not punctual.

Reviewed: Aug 1, 2018

The staff were very nice, and the pick-up/drop-off service was excellent.

Reviewed: Feb 21, 2018

I booked a specific model, but it was unavailable when I arrived. After using it for two days, I couldn't return it, and the refunded amount was minimal. Very unreliable...

Reviewed: Aug 17, 2016

Fraudulent company

Reviewed: Mar 22, 2018

Unbelievable, super convenient pick-up, done in 1 minute

Reviewed: Feb 11, 2018

The service of this company needs significant improvement. I was dissatisfied with this rental experience. We rented a specified model and paid in full upfront, but upon arrival at the store, we were told that the car was unavailable. They asked if we could accept a downgraded model and they would refund the difference. Isn't that ridiculous? If it wasn't for the specified model, I wouldn't have chosen your company. Ultimately, they had to adjust internally, and as a result, we didn't get the car on the first day. The next day, they delivered the car to our hotel as an apology and upgraded us for free. Just when we were starting to think their service was sincere, someone from the company called after a few days, asking if we could return the car and they would give us the originally rented model. This is too unreliable! How can we return the car while we are on Highway 1? They didn't mention anything about returning the car midway when we got it. After returning home, the refund process was also troublesome. The confirmation for the fee refund for the first day took a long time, and finally, the rental platform had to cover that cost. This is the true experience of our trip. If you are considering this company, think twice. It's a new company with a small scale. Its main advantage is that it's run by Chinese staff so you can communicate in Chinese. However, they have fewer cars, which makes reassignments problematic. This is just my experience for your reference.

Reviewed: Aug 16, 2017