7 Car Rental Brands at Norfolk Airport (ORF)

Fast and efficient.

Reviewed: Apr 13, 2025

Car was not clean. Paper towels were left in different spots. Tank was not full of gas.

Reviewed: Jun 15, 2020

Great car for a reasonable price. Counter staff was very friendly and a pleasure to deal with.

Reviewed: Feb 29, 2020

Car mats was missing. Could be more clean. Lady at pick-up station did not have any ID or logos. It was strange to give a car key to unknown person.

Reviewed: Feb 16, 2020

No queues and no additional sales pitches.

Reviewed: Jan 20, 2025

The service is simple and efficient, and the staff at the counter are patient and attentive.

Reviewed: Nov 14, 2024

i waited around more than 2 hours to receive the car and after a very long trip waiting for the car was very tiring.

Reviewed: Jul 5, 2024

Like: No upset, friendly in and out no questions no " how about an SUV?' Clean and easy
Dislike: I loved everything great car great price great experience

Reviewed: Jul 3, 2018

Car was upgraded without request, and was created when I walked up. Super nice service!

Reviewed: Feb 28, 2020

The car was good. I did not appreciate the deposit / even though I was a thrifty renter but I will be prepared next time

Reviewed: Jul 23, 2019

When I arrived at the counter, with a reservation, they told me they didn't have any cars. No explanation and no other options. Because I asked around at other counters, a manager overheard me and was able to get me a car but the staff at the counter were terrible and dismissive. It took me well over an hour to get a car.

Reviewed: Mar 30, 2019

Like: After a day of tedious travel delays, rude and indifferent airline employees, and other impatient travelers, Thrifty ended my long day by treating me like a valued customer. My delays put me in my destination after closing time; the main call center contacted the counter to let them know to wait for me. I didn't make it home in time, but thanks to Thrifty, I made it home.

Reviewed: Sep 9, 2018