14 Car Rental Brands at Dallas Fort Worth Airport (DFW)

Satisfied

Reviewed: May 5, 2025

Excellent value for money.

Reviewed: Apr 27, 2025

Satisfied, defaulted to returning the car with less fuel, which is slightly more expensive than full fuel return.

Reviewed: Mar 25, 2025

Pretty good.

Reviewed: Mar 23, 2025

The car pickup process took a very long time, and the reserved car model was unavailable. They told me the mini van was better and asked me to take a look. Since I was in a hurry and it fit my needs, I reluctantly agreed. I also asked if the price was the same, and they said it was. Later, when I had more time, I searched online and found that the prices for the two models were never the same. No wonder this company has such low ratings—it truly deserves them. They are basically exploiting customers and making misleading claims.

Reviewed: Dec 28, 2024

Very satisfied, no upselling.

Reviewed: May 4, 2025

Pretty good.

Reviewed: Mar 16, 2025

Overall, it's pretty good, but there was some waiting in line. Online check-in would make it perfect.

Reviewed: Mar 14, 2025

I already know the Dallas car rental center, they are in very good condition and easy to find, but it bothers me a lot is if you already have a reservation and previous payments, ID, license, etc there is always some detail that delays everything, either because they don't have the car there or some other insurance factor that causes a delay, In addition to poor staff attention , it's always the same, it makes me want to look for other options in the market.

Reviewed: Jan 8, 2025

Average service

Reviewed: Nov 8, 2024

Unreasonable charges, currently seeking compensation. Please assist with the claim.

Reviewed: May 3, 2025

Satisfied

Reviewed: Apr 6, 2025

Very satisfied

Reviewed: Mar 26, 2025

AVIS offered a Spring Festival promotion which seemed attractive, so I decided to rent from them, but the experience turned out to be quite frustrating. When picking up the car, there were about five people ahead of me, and I had to wait for over half an hour—it was extremely slow. Finally, a Black lady assisted me. She swapped my reservation to a compact SUV, which I agreed to, but the first car she gave me had a front camera missing, leaving a black hole there, and the panel near the right headlight was coming apart—it was clearly a car involved in an accident. I went back and requested a replacement. She said she'd give me a new car but ended up giving me a Mazda with over 20,000 miles on it. By then, it was already past 5 PM, so I took the car and headed to Fort Worth. The next day, I discovered the right front tire was a different brand from the other three and had a visible bulge. I went to three local AVIS stores, but none of them agreed to replace the car. In the end, I had to drive back to Dallas Airport to get a replacement. I directly told the counter staff I was 'very disappointed with AVIS service' before they finally gave me a Kia SUV with over 10,000 miles.

Reviewed: Feb 16, 2025

There were too many people in line at Avis, and there's no express lane for car pickup.

Reviewed: Feb 8, 2025

The car rental process is very convenient, and fuel costs are slightly cheaper.

Reviewed: Feb 27, 2025

Very satisfied overall. However, due to a miscalculation of the time difference, the booking was scheduled for a day later than my actual arrival. As a result, I had to rent an extra day separately, which was very expensive at the store's standard rates. Next time, I'll make sure to account for the time difference properly to avoid such issues. The hotel was also booked for a day later, and I had to pay for the first night on-site, which was quite costly.

Reviewed: Feb 3, 2025

This was my first time using this company. It was economical and practical with good service. There was no unnecessary upselling of insurance, and they recommended a toll pass, which you could choose to use or not. The service was quite good.

Reviewed: Nov 22, 2019

Very good.

Reviewed: Feb 21, 2025

Very satisfied, specifically chose Hertz for its good reputation.

Reviewed: Feb 3, 2025

Very satisfied.

Reviewed: Dec 19, 2024

It's okay. There was an accident during the rental, but it was handled quickly. Luckily, my English is fairly good.

Reviewed: Aug 25, 2024

Very good. I booked a Ford Focus, but there were no cars available at the store. The staff said they only had Nissan cars, not the model we wanted. There were many Chevrolet Malibu cars parked in the same area. I asked about them, and the staff said we could switch for an additional $230 (for ten days). We ended up switching cars.

Reviewed: Jun 19, 2024

It was a breeze. Staff at Dallas were very good. Took about 10 mins. Once we had the key we were with the car in 2 mins. Car was good and drove well,

Reviewed: Dec 10, 2024

Satisfied

Reviewed: Oct 14, 2024

The car rental process was very quick. There was no Jeep available temporarily, so we got upgraded to a Ford Expedition, a super large SUV that was very comfortable, with no change in price.

Reviewed: Oct 3, 2024

The staff are friendly and patient with their sales.

Reviewed: Jul 18, 2024

terrible, front desk sucks, just 1 person for more than 25 books

Reviewed: Dec 15, 2023

There were no long lines

Reviewed: Jan 26, 2024

Very satisfied

Reviewed: Jan 21, 2024

The car exceeded very well for our trip. Car was clean , the staff of Alamo were very kind and helpful

Reviewed: Sep 30, 2022

No waiting line, excellent service attitude.

Reviewed: Nov 21, 2021

Yes

Reviewed: Sep 30, 2021

The rental company knew nothing of the $17.50 deposit taken by QEEQ

Reviewed: Dec 11, 2023

Car was slightly unclean and didn't have the expected features in the car category

Reviewed: Feb 19, 2020

It was very easy at the counter and return. I will use advantage again.

Reviewed: Dec 1, 2019

Couldn't find the drop off location.

Reviewed: Sep 4, 2019

Car was a huge disappointment. Low windshield wiper fluid at pick up. Asked employee as I was checking out about low fluid, just shrugged her shoulders. Called customer service to complain about the car and low fluid. No help, stated would message rental desk at Dallas airport. Huge waste of my time. Will never rent a car from you again. Last experience was excellent. No customer service.

Reviewed: Jul 2, 2019

I had to leave the car at the airport parking garage for Advantage to pick up. I had some difficulty understanding the woman who was behind the counter. I had to ask her to repeat herself a few times.

Reviewed: Jan 24, 2019

Like: The car was more than I expected.

Reviewed: Aug 29, 2018

The first Van was pretty nice but had a tail light out, so I got a high mileage replacement that was a little rough around the edges. AC was cold and didnt have any issues but it probably needs to be retired.

Reviewed: Aug 8, 2019

Very old van, almost 120,000 miles. Van with bad suspension due to age and very rough and bumpy. Very rude with customers. Force customers to buy insurance or will not rent out the van, putting customers with no choices. Limited to 1,200miles for a 9 days renting, and I paid almost $1,500

Reviewed: Jul 25, 2019

Customer service was ok. Vehicle was booked with "unlimited miles" but at the counter I was told that it was 275 miles daily and on the contract it was written 375 miles daily. The van was sent out with a "patched tire" that the TPMS light stayed on constantly. I had to put another patch on the tire as it was consistently leaking. I did this at my expense.

Reviewed: Jun 12, 2019

I came to Dallas every 20 days can you give me more discount every time because I like your car .

Reviewed: Feb 22, 2019

Van front tires warned out, low tire pressure and engine Oil light came on .

Reviewed: Feb 17, 2019