8 Car Rental Brands at Buffalo Airport (BUF)

The rental and return process is simple, the service is excellent, the car's performance is good, and it's worth it.

Reviewed: Oct 8, 2025

It's acceptable.

Reviewed: Jul 13, 2025

Satisfied.

Reviewed: Apr 13, 2025

I didn't get a RAV4. There wasn't an equivalent other than KIA EV6. Car was ok but the biggest issue for non US resident is availability of payment for charging. All the charging apps does not allow non US resident sign ups. Only network I found was electrify america which accepts credit card. BUT each charge was more than an hour with the queueing for the lot and then charging. Simply waste of my time and stressful rental. If you are non US resident get a gasoline car.

Reviewed: Jan 22, 2025

Very convenient. The car rental office is just across the street from the airport. Both pickup and drop-off are at the same location.

Reviewed: Dec 3, 2024

Very convenient, returning the car in another city was smooth. The trunk is very spacious, fitting our six large suitcases with room for two more. The car was new and offered an excellent driving experience. Highly recommended!

Reviewed: Aug 24, 2025

First electric car rental. Did well in the conditions. Wiper fluid was not full when I got the car so driving back empty was an issue.

Reviewed: Jan 28, 2025

Very satisfied with no extra charges! Smooth car pickup!

Reviewed: Aug 11, 2024

İt was a smooth pick up, my booking was upgraded to a little bigger car, since mine was not available.

Reviewed: Jun 29, 2024

Quite convenient. However, the lines are too long during peak times.

Reviewed: Aug 23, 2018

Hertz remains reliable, with efficient communication and a simple pick-up and drop-off process, no upselling at all.

Reviewed: Oct 8, 2024

Reviewed: Sep 8, 2024

Reviewed: Jul 20, 2022

Very satisfied

Reviewed: Aug 30, 2020

Okay

Reviewed: Jan 1, 2020

Very satisfied.

Reviewed: Aug 28, 2024

Customer service was very attentive, explanations were clear, and the wait time was short.

Reviewed: Nov 22, 2019

refunding the deposit is very, very slow

Reviewed: Sep 22, 2019

Great service at counter in Buffalo.

Reviewed: Jul 6, 2019

I spent more than one hour to pick up my car, they told me the car under washing process, unfortunately they delivered the car without cleaning, so dirty from inside and outside

Reviewed: Jul 5, 2019

Not bad

Reviewed: Jan 24, 2019

Excellent

Reviewed: Nov 17, 2018

Reviewed: Oct 9, 2018

Like: I have been researching premium SUV's for a long distance road trip for quite some time and every other company was at least $200 or more for a weekly rental rate. most amazingly was the gas mileage on a vehicle of that size which ended up being a 2018 Chevrolet suburban.
Dislike: The only negative was little to no washer fluid in the vehicle at pick up and unfortunately we did need to purchase some on our 13 hour trip.

Reviewed: Sep 7, 2018

The car pickup was very convenient, located just across from the exit of Buffalo Airport. The service was excellent, and the pickup process was very quick. Returning the car was also straightforward; you simply drive to the parking area on the basement level. Since the parking attendant had already left, I parked the car and handed the keys to the front desk on the first floor, where there's always likely to be someone. The staff just asked a few questions about the car’s condition and fuel level, and it was done. It felt great!

Reviewed: May 4, 2016