8 Car Rental Brands in Hawaii - Hawaii Island, Hawaii, United States

The process was smooth with no additional services. All cars were parked there, allowing me to pick one myself. Five-star review!

Reviewed: Apr 29, 2025

This was my first car rental experience, and it went very smoothly. There were no hidden charges or extra deductions. Both pickup and drop-off were very convenient.

Reviewed: Apr 14, 2025

Very satisfied

Reviewed: Apr 4, 2025

Satisfied

Reviewed: Feb 14, 2025

Pickup process was very quick.

Reviewed: Feb 11, 2025

Great! The staff at the store, though speaking English, quickly understood my needs. Communication was smooth. Since Hawaii's attractions are quite spread out, driving yourself is more convenient.

Reviewed: Mar 31, 2025

Pretty good.

Reviewed: Mar 6, 2025

The staff at both pick-up and drop-off were the worst I've encountered after renting cars multiple times overseas—unbelievably bad. The vehicle at pick-up was not the same as reserved, and there was no explanation provided. They didn't guide us to check the car or explain basic usage tips. When we asked questions due to confusion, they answered reluctantly and impatiently. The attitude of the staff at drop-off was even more outrageous. Interestingly, they seemed suddenly patient and courteous when dealing with other white customers.

Reviewed: Feb 5, 2025

Very satisfied

Reviewed: Feb 1, 2025

Car was ok but expected better booking with Avis as a premium car rental company.

Reviewed: Jan 10, 2025

Very satisfied.

Reviewed: Mar 24, 2025

It was acceptable. However, I had to wait in line for half an hour to complete the paperwork, and then it took another hour for them to bring my car over, which was quite slow.

Reviewed: Mar 21, 2025

予想以上に借りる時間を要した

Reviewed: Feb 26, 2025

The reserved vehicle was not available, and a different model was provided.

Reviewed: Feb 23, 2025

Satisfied

Reviewed: Feb 8, 2025

Quick process without upselling, good vehicle condition, 10 minutes for pickup, 1 minute for drop-off.

Reviewed: Mar 7, 2025

Extremely satisfied

Reviewed: Feb 13, 2025

The company defrauds customers by secretly including insurance charges in the contract after we explicitly refused to purchase it. They claimed it was a deposit but actually charged for insurance. Additionally, they overcharged us for fuel. The staff deceived us to meet personal performance goals, deducting fees despite our clear refusal of additional insurance. We returned the car with a full tank of gas, yet they charged us $65 for fuel. Such behavior is extremely unethical. I strongly do not recommend Thrifty; they have zero integrity.

Reviewed: Feb 6, 2025

Convenient and fast.

Reviewed: Feb 6, 2025

Renting a car was very convenient and efficient.

Reviewed: Jan 31, 2025

It's alright.

Reviewed: Mar 5, 2025

Excellent

Reviewed: Feb 5, 2025

The service was excellent, no unnecessary upselling, and the deposit process was straightforward.

Reviewed: Feb 2, 2025

Professional and considerate of customer needs.

Reviewed: Jan 20, 2025

Satisfied

Reviewed: Jan 14, 2025

Very satisfied, Hertz has always been an industry benchmark.

Reviewed: Feb 12, 2025

Very quick and nice

Reviewed: Feb 9, 2025

Very satisfied with their human-centric approach.

Reviewed: Feb 5, 2025

とても良い状態の車を用意していただいた。

Reviewed: Feb 4, 2025

プレミアムクラスの車ではなく、ミラーもくすんで見えにくかった

Reviewed: Dec 6, 2024

Extremely satisfied with the overseas car rental experience.

Reviewed: Jan 30, 2025

Perfect,all too easy. Great car ,great service

Reviewed: Jan 13, 2024

We actually went to the Alamo rental center as they were short staff at National but everything went just fine. Plenty of vehicles to pick from and in good condition.

Reviewed: Nov 16, 2021

There's almost no queue, very few people.

Reviewed: Feb 14, 2018

The man at the counter gave us a free upgrade to a Mustang convertible! We didn’t love the car but we loved the gesture!

Reviewed: Aug 6, 2019