18 Car Rental Brands in Houston, Texas, United States

The car rental process was smooth and convenient, the vehicle was in good condition, and the service was satisfactory.

Reviewed: Oct 15, 2025

Satisfied

Reviewed: Sep 10, 2025

The service from the rental company was satisfactory. However, during the 9-day rental from Houston to New Orleans, the car had two issues, requiring two vehicle replacements. One was due to the engine warning light turning on, and the other was a flat tire with no spare tire in the trunk.

Reviewed: Aug 19, 2025

Service available 24 hours a day.

Reviewed: Apr 24, 2025

There were hidden charges.

Reviewed: Apr 2, 2025

The car quality is good.

Reviewed: Oct 12, 2025

Excellent

Reviewed: May 17, 2025

Satisfied

Reviewed: May 6, 2025

Reviewed: May 1, 2025

There are hidden charges. If you don’t ask, they’ll add a bunch of random extras like insurance, towing, and toll fees, and ask you to sign. Do not listen to the store staff's upselling. Many of these are already paid for on QEEQ, just tell them you want zero extras.

Reviewed: Apr 25, 2025

Clear, fast, accurate, and timely service notifications.

Reviewed: Aug 11, 2025

Really good, you can choose freely from dozens of cars and take the one you like. Just note that Alamo requires a driver's license translation, while National does not.

Reviewed: Mar 25, 2025

Reviewed: Aug 23, 2024

Very satisfied

Reviewed: Jul 31, 2024

Excellent service. Both the front desk staff and the car pick-up area staff were great.

Reviewed: Feb 27, 2024

Good

Reviewed: Jul 30, 2025

The service attitude was excellent, especially when I encountered a problem connecting to CarPlay. A young gentleman at the pickup location patiently helped me and, after discovering the issue was with my data cable, he even gave me a new one, which was a great help! Unfortunately, I didn’t catch his name in the rush, and I feel very sorry about that!

Reviewed: Jun 29, 2025

Reviewed: May 8, 2025

The pickup and drop-off process was very quick and smooth.

Reviewed: Mar 26, 2025

Reviewed: Feb 21, 2025

Satisfied

Reviewed: May 9, 2025

Reviewed: Dec 12, 2024

It's excellent.

Reviewed: Dec 11, 2024

Reviewed: Dec 5, 2024

Reviewed: Oct 25, 2024

Quite satisfactory.

Reviewed: Jan 16, 2025

Very convenient

Reviewed: Mar 26, 2019

Good.

Reviewed: Nov 26, 2024

Where do I start. It took way to long at the counter. Because a family of 12 could not get a cat. So the line was very long. Finally we checked in. Went downstaires....no cars. We had to wait almost 60 minutes. But because it was first car to come we got a way bigger car. So overal we were happy.

Reviewed: Sep 24, 2024

Excellent service, very quick when picking up the car. They even upgraded the model as the same model was not available.

Reviewed: Aug 30, 2024

Reviewed: Aug 1, 2024

Reviewed: Jun 25, 2024

Car is ok. Service is great. No issues.

Reviewed: Nov 22, 2022

Pretty good

Reviewed: Apr 2, 2019

Worst rental car I have ever had and I have rented a lot of vehicles. Absolutely filthy. Spent 2 hours cleaning it when I got home before ever going on our trip. Will never rent from them again.

Reviewed: Oct 16, 2020

Everything went smoothly and our experience was very satisfactory. We will rent again!

Reviewed: Dec 20, 2019

The staff was excellent esp Zahid (backend) and Curtis at front desk. First Silver Lacrosse we got had more than a dozen dings and was in poor shape from the outside. Second Red lacrosse was better but both lacrosse sedans were missin steering adjustment switches. If they get fresher inventory they ll be five stars over all.

Reviewed: Jul 3, 2019

Advantage was nothing but great trying to help. I will rent again from Advantage.

Reviewed: Mar 11, 2019

Reviewed: Sep 12, 2018

Reviewed: Feb 20, 2018

Excellent staff. Took care of an issue immediately. IAH airport.

Reviewed: Oct 13, 2019

had to make extra trip back to airport, engine light on, next car air conditioner didn't work. the 4th car finally worked for us. Never rent from them again

Reviewed: Apr 5, 2019

the car was dirty windows so bad I could not see and I stopped and got cleaner to clean them dash and armrest were stickey from coffee or coke. low tire and guage was on and they said don't worry about it just drive it. it was the dirtiest car I have ever rented took an hr to get it when I arrived there after waiting at airport for 56 minutes and was told they were only 8 minutes away and I had to call 3 times to get them there

Reviewed: Sep 24, 2019

Had to wait for an hour to get a shuttle. Many regular shuttle buses came and went while I was waiting for the special one. I was taken to a very odd location, far from the regular rental agencies. I was told that their hours were 8-5. I was only in Houston for part of the day, and 100 miles. I had to drop the van at a diff. location. I was told that the 20$ fee would be waived. It wasn't. I called Ace. They never called me back. I e-mailed Easyrentcars.com, and the e-mails were not accepted.

Reviewed: Aug 10, 2019

Terrible reserved a 15 seater and it was not available!

Reviewed: Aug 7, 2019

I was unable to obtain communication with anybody on my arrival into Houston Bush on May 7th, and ended up renting from Advantage. Your phone system messaging was awful, un-intuitive; did I understand ACE offices close at 3:00pm??!!

Reviewed: May 21, 2019

Reviewed: Jul 4, 2018