12 Car Rental Brands in Hawaii - Maui Island, Hawaii, United States

The pickup location was understaffed, and I had to wait 10 minutes for someone to bring the car over.

Reviewed: Oct 16, 2025

Long waiting time, average service.

Reviewed: Oct 6, 2025

Overall satisfied.

Reviewed: Jun 30, 2025

Satisfied

Reviewed: Jun 3, 2025

Reviewed: Feb 25, 2025

The worst ever will never rent with him again

Reviewed: Sep 24, 2025

Both pick-up and drop-off processes were very smooth, with no extra charges. It is very friendly for people who are not fluent in English.

Reviewed: Aug 29, 2025

Satisfied

Reviewed: Jul 5, 2025

Very satisfied, convenient and fast.

Reviewed: Jun 9, 2025

Satisfied

Reviewed: May 5, 2025

The car wasn’t clean. Mirrors were not in good condition which is a hazardous situation. Avis wanted wanted to charge $100 for dropping the car off at another Avis location Nearby

Reviewed: Feb 26, 2025

Excellent

Reviewed: Jul 25, 2025

The staff, an elderly lady, provided excellent service and was very friendly. It was possible to negotiate for a vehicle upgrade, which made the experience very pleasant. I was allocated a category of cars and could pick any vehicle from the entire row, which felt very impressive.

Reviewed: Feb 8, 2025

Very satisfied

Reviewed: Feb 2, 2025

Very friendly.

Reviewed: Dec 31, 2024

Reviewed: Dec 18, 2024

The process of handling the paperwork and picking up the car was quite fast.

Reviewed: May 23, 2025

Good service attitude.

Reviewed: Feb 2, 2025

Satisfied

Reviewed: Oct 8, 2024

Satisfactory

Reviewed: Jul 31, 2024

The rental process was quick and easy, with no upselling. The staff was courteous and I am very satisfied.

Reviewed: Feb 19, 2024

Very satisfied! This car, known as the 'Warhorse,' is actually the same vehicle used by U.S. highway patrol for specialized operations. It feels powerful yet smooth to drive.

Reviewed: Feb 2, 2025

Good service, almost no waiting in line

Reviewed: Jun 11, 2019

Excellent service and hassle-free procedures.

Reviewed: Feb 28, 2018

Reviewed: Feb 6, 2018

Overall experience was good. The store closes at 11:30 PM, which is later than other rental companies. Returning the car was also quite convenient.

Reviewed: Jun 4, 2017

Very satisfied

Reviewed: Feb 5, 2024

Satisfied

Reviewed: Oct 3, 2021

Easy and smooth

Reviewed: Mar 7, 2020

Easy booking at super price

Reviewed: Aug 15, 2019

Very difficult to contact directly. We needed a car replacement due to an accident but had to deal with the road side assistant. Budget does not deal with it. We had to wait for 6.5 hours for a vehicle replacement

Reviewed: Aug 14, 2019

Reviewed: Jan 20, 2020

Excellent

Reviewed: Jan 11, 2020

Best

Reviewed: Jan 7, 2020

Good

Reviewed: Jan 7, 2020

Very rude man at counter, tried to put the fear of God on us to purchase even more insurance, said the additional insurance we purchased from your company was no good and our own insurance with very high liabilities was insufficient for Maui. Will never rent from them again.

Reviewed: Nov 25, 2019

Didn’t have any issues with the rental car and staff was very professional during pick up and drop off.

Reviewed: Sep 22, 2019

Counter staff very friendly and helpful.

Reviewed: Jun 18, 2019

It was 3am by the time we arrived and JARED made us feel very stupid. We went straight to the Payless counter which was not manned. JARED told us about needing to go through the line but there was not anyone in line to need to go through the maze so he made it sound like he was doing us a favor to come on over to the BUDGET counter where he could help us. He was rude, did not care at all about us and I personally just think he hated his job. He could NOT explain why the fee was more than the voucher I had from EasyRentCars.com. He challenged me on not wanting insurance and kept trying up sale us the whole time we were there for our rental. I am writing a letter to Payless about Jared so no worries there. It is just sad to be so tired and excited about being in Maui and have someone be so awful to you! He never said welcome to Maui or thank you for using Payless or anything. He was SO BAD! Our car was horrible but to be honest, for the price we paid, we did not care about all the dings and scary noises the car made. It served its purpose for what we needed it for. Jared on the other hand needs to get another job and get happy. So sad

Reviewed: Jun 7, 2019

The car was in reasonable good condition. Service at the counter was good and quick. During the rental period we had a flat tire (we managed to install the spare) and exchanged the vehicle with no problems. Thank you for the good service!

Reviewed: Apr 18, 2019

Steven the front desk agent was great and super helpful. The car was great and priced really well.

Reviewed: Feb 16, 2019

Service attitude was good and the wait time was not long. However, I booked a Mustang but got a Chrysler instead.

Reviewed: Oct 2, 2018

The pick up process took a while, it seemed they had to input all info into computer, when I had done it previously on line.

Reviewed: Apr 9, 2019

Like: We picked up this little subcompact car for under $30/day plus tax by surfing the price down over time. The car only had 14,000 miles on it and was in pretty good shape. Just right for the island. We mostly used it to zip around. The check-in was efficient and the check out was speedy.
Dislike: Two things stand out. First, the rental lot is off-airport and the shuttle van is not as consistent as the bigger named rentals. I ended up taking an Uber, but should have waited. The car was small, but that is what I signed up for.

Reviewed: Aug 8, 2018

Like: Fun
Dislike: Nothing

Reviewed: Jul 31, 2018