11 Car Rental Brands in Boston, Massachusetts, United States

Had to wait a long time to pick up the car at JFK Airport in New York.

Reviewed: Oct 21, 2025

Overall pretty good. Picking up the car took a lot of time, but returning it was very convenient. The car was easy to drive. Also, I'm glad I rented a GPS—it was a great help. It cost around $20 per day, which is a bit pricey.

Reviewed: Oct 17, 2025

There were quite a few people around 11 a.m., resulting in a longer waiting time, but the service was good.

Reviewed: Oct 12, 2025

Short queue time, simple process, convenient car pickup, even if you don't speak English, you can still rent a car.

Reviewed: Sep 15, 2025

It's quite good, with no upselling at all!

Reviewed: Sep 11, 2025

They temporarily added a service costing over ten dollars per day, covering all toll fees. Tolls in the eastern US can be quite complicated, so it's recommended to check the rental company's website for details on toll-related services before your trip.

Reviewed: Oct 17, 2025

Pretty good. They provided some suggestions. Much appreciated.

Reviewed: Oct 12, 2025

Satisfied, but the queue was too long. AVIS and BUDGET were combined, so there were too many people!

Reviewed: Oct 5, 2025

I just found out that AVIS and Budget are part of the same company. AVIS seems to have a high rating in the U.S., and clearly has more users compared to other companies. Their service attitude is good, and their response is fast. The elderly gentleman handling paperwork was very considerate! Overall, it feels way better than SIXT.

Reviewed: Sep 20, 2025

Satisfied

Reviewed: Aug 2, 2025

The waiting time for picking up the car was a bit long.

Reviewed: Oct 11, 2025

Very satisfied, very convenient.

Reviewed: Oct 8, 2025

Extremely satisfied

Reviewed: Aug 7, 2025

No extra fees were charged, no need to wait in line, and the overall process was very smooth.

Reviewed: Jul 21, 2025

Excellent

Reviewed: Mar 22, 2025

It was very crowded that day, and the pick-up process was extremely slow. Initially, they gave me a K4, but I mentioned that this felt like a downgrade and I was worried it wouldn't fit all my luggage. The staff member, a friendly guy, immediately offered to check if there was an SUV available and upgraded me to a Nissan Rogue for free.

Reviewed: Sep 8, 2025

I returned the car a day earlier than planned. Although I wasn’t expecting it, Dollar proactively refunded me for that extra day—very impressive. Regarding service, the counter staff were fine. However, there wasn’t much assistance during pickup and return; one person just shouted a few things loudly and disappeared, leaving me unsure of what was said. I eventually figured it out after asking for clarification. Part of the confusion was also due to my lack of experience as it was my first time renting a car, and my limited English skills didn't help.

Reviewed: Aug 28, 2025

Great value for money. Rented cars for two months in three separate periods. Pretty good overall, felt like opening a mystery box each time.

Reviewed: Jul 22, 2025

Reviewed: Jun 13, 2025

Satisfied

Reviewed: Jun 11, 2025

The service from QEEQ is consistently excellent. Preparation of documents and reminders are well done.

Reviewed: Aug 18, 2025

Pretty good.

Reviewed: Aug 11, 2025

Very satisfied

Reviewed: Aug 6, 2025

Very satisfied

Reviewed: Jul 14, 2025

Reviewed: Jun 26, 2025

The service is very professional.

Reviewed: Feb 4, 2025

Satisfied

Reviewed: Nov 5, 2024

Very satisfied!

Reviewed: Oct 29, 2024

Very satisfied with the service, smooth communication, new car, highly recommended.

Reviewed: Sep 29, 2024

Very satisfied with the car rental service. The chosen model was unavailable, so they upgraded us to a new Chrysler Pacifica.

Reviewed: Jan 26, 2024

Good experience, I'll choose them again next time.

Reviewed: Jun 6, 2024

They upgraded us to a different model for free, which was a great experience. The price was also very good.

Reviewed: Oct 30, 2021

The service was pretty good. Arrived around 5 in the morning and there were very few people.

Reviewed: May 17, 2021

Good

Reviewed: Aug 19, 2020

Very good sevices. TOP

Reviewed: Feb 23, 2020

The Payless counter is hidden withinh the Avis desk. I walked the area 2x before I found someone that told me that. Then, The car I received was not in its spot. I had to go all the back to counter and start the process over. it set me back a good 30-60 minutes ☹️

Reviewed: May 24, 2022

I would’ve like more info on how the tolls work in Boston.

Reviewed: Jul 25, 2019

We reserved a Toyota Rav4 but agent at the desk said "I have your Mitubishi Outlander ready" I said , uhhmm we really like the Rav4. she called Avis and got 1 from them. Really cool. Never seen that before.

Reviewed: Jul 19, 2019

Hello, This is in regard to the above booking reference that I reserved for last week in Boston. Upon arrival at Logan Airport and standing at the Payless counter, I was told that the "Jeep Grand Cherokee" wasn't avalible & I had to settle for something comparable which I understand 100%. I was then given a Chevy Equinox which is an entry level SUV not a mid size SUV like I had requested, I complained to the agent to no avail. In the auto/rental car industry "Comparable" with the Jeep Grand Cherokee should be something like a Ford Explore, Chevrolet Traverse or a Pathfinder... not a Equinox. I am a big guy (5'11 300 lb) I don't mind driving the Equinox but I wanted something more roomy and thats why I chose the Jeep and paid $469.95. I asked for some sort of a discount at the counter but it seems that I was speaking with a Robot without any customer service skills. In todays Social Media World (Big Fan) every rental car company should pick it up a notch and stay competitive with the Avis's of the world. Below, is link to each vehicle's manufacturing base price to show "THEY ARE NOT COMPARABLE" https://www.jeep.com/grand-cherokee.html https://www.chevrolet.com/suvs/equinox-small-suv A very upset customer & awaiting a response and a discount!

Reviewed: Jul 15, 2019

The drop off was confusing, the lane was blocked by cones, and it was not clearly marked. No one was available at Kiosk and the instrucions to continue on to the inside counter were not clearly visible. No other auto rentals require this extra step.

Reviewed: Jun 18, 2019

Very smooth pickup and drop off experience.

Reviewed: Oct 21, 2019

We didn't get the car from Europcar as booked but advantage which we'd never heard of! Got hard sell on pre paid toll charge and refuelling. Both were overpriced and and inaccurately sold we we found out after the event.

Reviewed: Jul 5, 2019

Nothing special. The service was average, but the return location is hard to find.

Reviewed: Jan 23, 2019

Car was good the only issue I had was there was a strong smell of smoke every time i got into the car. It seems like the previous renters smoked alot in the car. Other than that everything else was excellent.

Reviewed: Jan 23, 2019

Reviewed: Jun 18, 2018

Advantage sign was small and I missed it

Reviewed: Aug 28, 2019

Yes, the car exceeded my expectations. Great on gas and stress-free. When I picked it up is was a bit dirty on the outside. overall, it was a great car. Finding the Advantage counter to pick up the car was a bit of a struggle as the signage is really small compared to the other counters.

Reviewed: Aug 22, 2019

The only problem was that I had to wait a long time for the car. Although there were 3 agents working at the desk, I had to wait about 30 minutes to get served. I am not sure why this was the case. Fortunately I came early and picked up my wife on time, as she had just flown in.

Reviewed: Aug 11, 2019

The pick-up station was difficult to find. I spent an 1:40 waiting to get my rental. It was a KIA instead of a Toyota Camry. Even though I paid in advance, I was charged the initial booking fee plus the additions (fuel fill, EZ Pass), plus a $200 deposit. The email provided after turn-in showed 672 miles and 1/4 tank of gas. That is pretty amazing gas mileage as I did not put any fuel into the car.

Reviewed: Aug 10, 2019

I was disappointed in the condition of the car. The fuel was only 7/8 full and it was diesel. I was not told it was a diesel car at check in and might have rejected it because of the difficulty finding diesel fuel. The tire inflation light was on when I got the car and I had to take it to be filled and reset the sensors. Finally, there was trash in the trunk. I rent a car because I do not want to maintain it. My experience with EZ rent was excellent, but this car was not ready to be released.

Reviewed: Aug 6, 2019

Reviewed: Jun 4, 2018

National is the designated supplier for our company. I have always used their cars when traveling to the US. This experience was no different from the previous ones, very pleasant.

Reviewed: Apr 27, 2016