14 Car Rental Brands in Salt Lake City, Utah, United States

The customer service is excellent.

Reviewed: Oct 21, 2025

Satisfied.

Reviewed: Oct 18, 2025

Smooth pickup process and good vehicle condition.

Reviewed: Oct 14, 2025

Very satisfied

Reviewed: Oct 13, 2025

Long queues

Reviewed: Sep 30, 2025

It's decent.

Reviewed: Oct 16, 2025

The staff at the store was very friendly. They didn't push any services on us and simply introduced a few additional services and insurance options. Even when we said we didn't need them, they remained polite and passionate.

Reviewed: Sep 4, 2019

No queue, very convenient to pick up the car. They didn't inspect the car and didn't charge extra for adding an additional driver.

Reviewed: Feb 25, 2019

Simple and quick, but be sure to bring the original copy of your domestic driver's license.

Reviewed: Oct 16, 2025

Efficient service

Reviewed: Oct 2, 2025

Very satisfied, will use again next time.

Reviewed: Aug 30, 2025

The car provided was not the one I booked.

Reviewed: Aug 14, 2025

Reviewed: Jul 30, 2025

I've been using this car rental company for the past few years.

Reviewed: Sep 8, 2025

Fair and average.

Reviewed: Jun 12, 2025

Reviewed: Oct 20, 2024

Reviewed: Oct 10, 2024

Reviewed: Sep 27, 2024

Reviewed: Jun 16, 2025

Although Al's company is a bit more expensive, it's truly reliable.

Reviewed: May 22, 2025

Very satisfied! Easy pick-up and drop-off, just follow the navigation, and the return process is quick! Great experience!

Reviewed: Jun 18, 2024

Great service attitude. They immediately replaced the car when there was an issue.

Reviewed: Jun 16, 2024

Very good

Reviewed: Dec 21, 2023

QEEQ's service is excellent, but the car rental company is quite unreliable. When I arrived at the pickup location, they told me they would replace the SUV I reserved with a sedan. I refused, explaining that I needed an SUV for my trip to Yellowstone National Park. I had previously canceled a lower-priced sedan reservation and specifically rebooked an SUV. After much back-and-forth, the staff, who were not very knowledgeable, took an hour to process the paperwork. As I went to collect the car, I saw the vehicle I'd reserved being driven away by someone else. Back at the service desk, they offered me a Jeep instead, which I declined, insisting on the Japanese SUV I had booked. After another 20 minutes, they finally gave me the correct car, which delayed my schedule by an hour and a half. QEEQ's customer service was very professional; I gave a positive review because their support team was always available and helped me apply for an extended return time. However, I encountered issues with refueling too—there were no labels indicating the type of fuel required, and neither the key nor the rental agreement mentioned it. In the end, I had to contact QEEQ customer service online, which was prompt and helpful.

Reviewed: Jun 2, 2025

Quick processing for paperwork.

Reviewed: Jun 1, 2025

It's okay, not too demanding for foreigners, and even joking is acceptable.

Reviewed: May 10, 2025

Free upgrade to a better car model, though the fuel consumption is quite high.

Reviewed: Feb 20, 2025

Very satisfied.

Reviewed: Oct 23, 2024

Do not try to force people to buy stuffs if they say no. Car about the condition of the car you are renting my car was totally a mess. Bumper falling down, a lot of marks on a car!

Reviewed: Nov 11, 2024

Everything great...best experience ever at Fox and I have done many. William Devault at check-in was super and Dora in the return lot was fabulous!!

Reviewed: Oct 13, 2022

I did not appreciate the fact that my flight was changed to an earlier flight and FOX rent a car had vehicles available for me to use but since it wasn’t my time for pick up (even though I previously advised of the change and that I would still be bringing the car back earlier then the pick up) that I was charge approximately another $100 for a vehicle because I booked through QEEQ.

Reviewed: Apr 12, 2022

Excellent service and product. No complaints.

Reviewed: Aug 6, 2021

This was a terrible experience I will never use this again. I rented a Ford Explorer for a ski trip be I needed four wheel drive and space for gear. When I got to fox they said they don’t have any 4X4 and gave me a minivan and the guy at Fox couldn’t have cared less about how that would effect the trip. We ended up having to pay to take a bus because nothing without four wheel drive is aloud up the roads when it snows.

Reviewed: Mar 7, 2020

Very difficult to get on the phone to speak to someone specially on salt lake city airport!!!

Reviewed: Jul 24, 2023

There were very few people and no lines. Both pickup and drop-off were very convenient.

Reviewed: Oct 21, 2018

Like: That after a V E R Y L O N G wait, I was offered an opportunity to upgrade
Dislike: Too many staff behind the desk not attending to anything, then saying the computers were down, resulting in overly long wait

Reviewed: Jul 18, 2018

Good service

Reviewed: Jun 24, 2017

Great service

Reviewed: Sep 25, 2020

Had no idea that AVR was closed Sunday -- thus no airport shuttle. Thank goodness for Uber but would have appreciated a head's up!

Reviewed: Jul 29, 2020

Arrival- we needed a van and got a Dodge SUV. We were in the car a lot and it was crowded. The car widows were messy with kid or dog prints so we are not sure it was properly cleaned during Covid times. Car only had 1/4 tank of gas, so that is how we returned it. On departure, the agent was not at the location for our scheduled drop off time or able to give us a shuttle ride back to the airport. Uber cost $27.

Reviewed: Jul 21, 2020

The car we reserved was not available at pickup. We were given a large 12 passenger van instead. My husband had to return to the rental place later that day to get the car we reserved. The airport pickup was slow. They told us 15 min. It was 40 before they arrived.

Reviewed: Oct 5, 2019

The operation there wasn’t meant for large quantities of people. Only one person at the location renting cars for over 10 customers at the time of pickup.

Reviewed: Mar 27, 2019

terrible made me wait an hour for the car then overcharged me for insurance and wouldn’t take it off. i left message for customer service and they never called back.

Reviewed: Mar 20, 2020

Wonderful experience!

Reviewed: Sep 18, 2019

We felt that we were up-sold to a Chrysler Pacifica because our reserved car was not available. It turned out that the bigger car was helpful, but we did have to pay an extra $5 per day for this bigger car. The rest of our experience went well.

Reviewed: Aug 26, 2019

Great service

Reviewed: Jul 8, 2019

This SUCKED I arrived. The budget counter could not find my reservation. Once I show them they then found 2 reservations. They could not figure it out so sent me into the main desk. These people were incompetent. I waited 30 min. Then when they got to me they told me that I had to wait 45 min for a car. Then at 45 min I check and they told me that they had no cars and there were > 10 people ahead of me. I walked over to Avis and book a car. I missed my appt.

Reviewed: Jun 22, 2019

The counter staff was fantastic. Friendly, polite, efficient and proactive. Upon returning the car, they asked me if I need a ride to the airport or a hotel and graciously provide the ride back to my hotel. I will use their rental service whenever I am in Salt Lake City regardless of which provider has the best rate.

Reviewed: Dec 13, 2019

Counter staff was very friendly and check-in check-out was very quick. Highly recommend Rugged Rental!!

Reviewed: Dec 2, 2019

Everyone was very professional and friendly.

Reviewed: Oct 28, 2019

Rugged Rental was very easy to use, and we will use them again.

Reviewed: Apr 19, 2019

My only wish was that there wasn't a $30 fee for a 10-minute shuttle transport from SLC airport to the rental pickup location. But for three people traveling it was probably still cheaper than an Uber ride! Not a deal-breaker.

Reviewed: Feb 18, 2019

Deceptive practices while up selling extra driver charge. Quoted $68 for our trip and charges $108, basically quoted for a week rate but we had reserved for 10 days....sleazy practice. Not a lot of money but terrible optics

Reviewed: Sep 12, 2019

Advantage did not have the car we want. They say that their cars are for first come first serve (base on customer that come in), even though I reserved it online. We have to upgrade and pay more for an SUV. Basically they gave us an option which isn't much option to choose from. They say reserving online only lock the price, but doesn't lock the car, which then I don't understand what is the purpose of me spending my time choosing the car for so long, because in the end, the car availability is in correct and it's totally up to what advantage have.

Reviewed: Jul 22, 2019

No. I expected a little more economical in terms of gas efficiency. It gave around 17 miles per gallon combine. Engine light was on during my first 200 mile journey.

Reviewed: Jul 2, 2019

They overbooked, and ran out of cars . There was an hour long line to be told there were no cars, and to take the shuttle back to the airport with no further advice from Advantage.

Reviewed: Apr 10, 2019

On the contract, it says shuttle runs but it did not. I waited more than an hour and called the local office several times but no one answered. I called a representative she said she called the local office and said no shuttle is available. What a terrible is this.

Reviewed: Mar 19, 2019

I was obliged to take an SUV, when I had reserved a compact. Apparently for road to ski hills....would be important to advise customers ahead of time. Going from 112$ to 1085$ US is unacceptable. Then magically offering discounts to an unacceptable price is insulting. I was a solo renter, going from 112$ to 300$ was unaccepable. Then no indications on where I drop off the car, only 1 employee on return, waited over 30 minutes only to be told I just need to drop the keys in a box.

Reviewed: Feb 13, 2019

The counter staff tried to upsell a more expensive vehicle to every customer while I was at the counter. It wasn't even subtle and definitely a put off. Didn't have my car supposedly so I opted for a minivan which had more space anyway so it worked out. Vehicle was fine and value was good. Staff's selling techniques was the issue.

Reviewed: Jun 20, 2019

Like: all went well in a timely manner
Dislike: nothing at this time

Reviewed: Jun 10, 2018

Reviewed: Oct 19, 2016

Satisfied

Reviewed: Jun 2, 2016