6 Car Rental Brands in Buffalo, New York, United States

Satisfied.

Reviewed: Apr 13, 2025

I didn't get a RAV4. There wasn't an equivalent other than KIA EV6. Car was ok but the biggest issue for non US resident is availability of payment for charging. All the charging apps does not allow non US resident sign ups. Only network I found was electrify america which accepts credit card. BUT each charge was more than an hour with the queueing for the lot and then charging. Simply waste of my time and stressful rental. If you are non US resident get a gasoline car.

Reviewed: Jan 22, 2025

Very convenient. The car rental office is just across the street from the airport. Both pickup and drop-off are at the same location.

Reviewed: Dec 3, 2024

I've rented from this BUF location several times. Dollar and Hertz share the same staff. The rental experience depends on your luck. There's one clerk who's extremely rude, making it clear that the reserved car is unavailable and you have to pay extra for an upgrade, or wait for a long time. Check out the reviews on Google Maps.

Reviewed: Jul 3, 2024

Satisfied

Reviewed: Jun 12, 2024

First electric car rental. Did well in the conditions. Wiper fluid was not full when I got the car so driving back empty was an issue.

Reviewed: Jan 28, 2025

Returning the car took a long time because of the queue. It was hard to distinguish between staff in uniforms and those without. Before even entering the return gate, they told me to just leave the car. Then someone not in uniform drove the car away to a non-AVIS parking lot. When I asked a staff member in uniform, they said it was fine and that person was their manager. Overall, it made me very anxious, worried the car might get taken away or involved in an accident. After returning the car, there were additional charges but no way to verify them.

Reviewed: Sep 19, 2024

Very satisfied with no extra charges! Smooth car pickup!

Reviewed: Aug 11, 2024

İt was a smooth pick up, my booking was upgraded to a little bigger car, since mine was not available.

Reviewed: Jun 29, 2024

Quite convenient. However, the lines are too long during peak times.

Reviewed: Aug 23, 2018

Hertz remains reliable, with efficient communication and a simple pick-up and drop-off process, no upselling at all.

Reviewed: Oct 8, 2024

The service at the pickup location was average. At first, they gave me an electric car with the battery at 70%, claiming it was fully charged. When I raised the issue, their attitude was not great. Later, they switched the car to a fuel-powered one, but the fuel gauge was just at the line, not actually full, because when I topped it off, the gauge showed well beyond the line. However, the service at the drop-off location was quite good and very smooth.

Reviewed: Sep 8, 2024

No cars available on site, waited too long

Reviewed: Jul 20, 2022

Very satisfied

Reviewed: Aug 30, 2020

Okay

Reviewed: Jan 1, 2020

Very satisfied.

Reviewed: Aug 28, 2024

The drivers manual should be left in the car for information/operation

Reviewed: Oct 7, 2022

Customer service was very attentive, explanations were clear, and the wait time was short.

Reviewed: Nov 22, 2019

refunding the deposit is very, very slow

Reviewed: Sep 22, 2019

新しいいい車を受け取りました。

Reviewed: Aug 10, 2019

Not bad

Reviewed: Jan 24, 2019

Excellent

Reviewed: Nov 17, 2018

Satisfied

Reviewed: Oct 9, 2018

Like: I have been researching premium SUV's for a long distance road trip for quite some time and every other company was at least $200 or more for a weekly rental rate. most amazingly was the gas mileage on a vehicle of that size which ended up being a 2018 Chevrolet suburban.
Dislike: The only negative was little to no washer fluid in the vehicle at pick up and unfortunately we did need to purchase some on our 13 hour trip.

Reviewed: Sep 7, 2018

The car pickup was very convenient, located just across from the exit of Buffalo Airport. The service was excellent, and the pickup process was very quick. Returning the car was also straightforward; you simply drive to the parking area on the basement level. Since the parking attendant had already left, I parked the car and handed the keys to the front desk on the first floor, where there's always likely to be someone. The staff just asked a few questions about the car’s condition and fuel level, and it was done. It felt great!

Reviewed: May 4, 2016