Satisfied with the courtesy of the airport staff.

Reviewed: Aug 16, 2019

Roanoke Airport is small, and there was only one staff member at the car rental company, but the efficiency was good. Since I bought full insurance from QEEQ, there was no upselling. I completed the rental procedures, received the car key, and went directly to the parking lot to pick up the car. No one checked the rental form or my driver's license, I just drove off.

Reviewed: May 20, 2019

This is my second time renting from this location. The staff are very nice and do not push for extra charges. I was given a Chevrolet Captiva. During the rental period, I needed to extend my rental time and it was quickly arranged with a phone call. The first car needed to be swapped because the rental company was going to auction it, and they arranged a replacement in advance and delivered it to me. The service is excellent.

Reviewed: Aug 23, 2015