8 Car Rental Brands in Kansas City, Missouri, United States

The front desk assigned me an unclean car twice, and the second car they gave me had a dragging chassis and noise issues. I decided not to go back to the front desk and got a clean car reassigned at the pickup lot. However, there ended up being an additional $35 charge, and I have no idea why. The front desk staff avoided answering specific questions, only saying she's been working for 10 years and asking me to trust her. Even calling Avis customer service didn't resolve anything after a lengthy inquiry.

Reviewed: Apr 7, 2025

Avis was very professional, I've rented from them before and expect no less.

Reviewed: Dec 9, 2024

Very satisfied

Reviewed: Nov 24, 2024

Very satisfied

Reviewed: Aug 5, 2024

Very good

Reviewed: Jul 4, 2024

Very pleased with the staff and car.

Reviewed: Dec 27, 2024

Satisfied

Reviewed: Jun 17, 2024

1

Reviewed: Nov 2, 2021

Quick pickup process

Reviewed: Sep 29, 2019

The staff that helped me were great!!!

Reviewed: Sep 16, 2019

Everything was ok but the car's inside windows were dirty making a constant halo with the sun or at night. The trunk still had an old newspaper and water bottles from a previous custommer.

Reviewed: Oct 17, 2019

Great

Reviewed: Aug 15, 2019

The mid size car we booked was not available, so we were upgraded to a Cadillac. The car was a treat to ride in - so much, we will consider buying one next time we need to purchace a vehicle. Very pleasant staff at the counter. Also, very pleasant vehicle return associate.

Reviewed: Jul 24, 2019

Amazing customer service

Reviewed: Jun 19, 2019

Like: Good service, got what I needed at an ok price.
Dislike: The car didn't have cruise control, nor could I adjust the side mirrors.

Reviewed: May 26, 2018

I always use Alamo when possible. They are Great. Unfortunatly this time the person outside was unhelpful and the car had not been cleaned inside but the vehicle was very good, so was the gentleman at the security gate.

Reviewed: Sep 26, 2019

Excellent! Normally they start tryin to increase the insurance policy during the pick-up. Not this time! They also allow me to pick my preferred car among the available in my category.

Reviewed: Aug 16, 2019

Like: I was first on line at the counter and had a fast transaction with no attempt to sell me insurance or upgrade or anything. That was refreshing! In the lot, The car type I reserved was out. I was standing in the parking lot not knowing what to do when an attendant asked if I needed help. I explained I needed a hatchback and the Kia Soul was gone leaving only sedans. He instantly apologized and told me to choose any upgrade. I got a brand new Chrysler Pacifica with no upcharge. Great service. I shall return..

Reviewed: Jun 2, 2018

Like: Easy to use, great prices.

Reviewed: May 8, 2018

Alamo is the top choice for economy cars.

Reviewed: Dec 11, 2016

Hertz were brilliant giving me spouse driver as part of my hertz gold card from 5 years ago.

Reviewed: Sep 4, 2019

This utility van was exactly what we needed and the price was right!

Reviewed: Jun 6, 2019

Alamo is the top choice for economy cars.

Reviewed: Dec 11, 2016

The Budget counter help was quick and effective.

Reviewed: Jun 26, 2019

Not bad

Reviewed: Apr 15, 2019