8 Car Rental Brands in Indianapolis, Indiana, United States

Very good

Reviewed: Aug 4, 2025

The original car had a motor oil fault indicator, and they upgraded us directly to a Toyota RAV4.

Reviewed: May 25, 2025

Very good attitude.

Reviewed: Feb 20, 2025

Good car and service

Reviewed: Dec 19, 2024

Very quick, both picking up and returning the car were very easy.

Reviewed: Sep 30, 2024

Very good.

Reviewed: Jul 16, 2025

Like: Staff was great! Everything was quick and easy! Car was great!

Reviewed: May 3, 2018

Reviewed: Nov 5, 2024

Good service

Reviewed: Jul 18, 2019

The waiting line was a bit long.

Reviewed: Sep 15, 2024

Customer service hotline is unresponsive.

Reviewed: Jun 28, 2024

Car was not Fusion. Substituted mid Suv . Worked out fine. Never got final bill. Believe amt charged was notbsamevas reservation made w Easy.

Reviewed: Aug 6, 2019

Reviewed: Mar 25, 2019

Reviewed: Nov 16, 2018

The service was excellent, and the staff were very friendly.

Reviewed: Aug 20, 2024

The process is very simple, and the service is excellent.

Reviewed: Feb 22, 2024

Picking up the car at Indianapolis Airport was very smooth, and the service was great!

Reviewed: Aug 30, 2018

Dislike: I didn't realize I was renting it for a week, wouldn't rush back from trip

Reviewed: Jul 6, 2018

After getting off the plane, I followed the signs directly to the car rental counter to complete the paperwork. Then, I went to the garage with the rental slip, found an attendant, and drove away. The whole process was simple and quick. Returning the car was equally easy: drive to the garage, someone takes the car, checks it, and gives me a receipt.

Reviewed: Oct 8, 2016

The rental company's service and attitude were excellent, no complaints.

Reviewed: Nov 12, 2015

The van was dirty inside and out. Then they tried to pin a crack in the windshield that was there when we picked the van up.

Reviewed: Sep 10, 2019

Like: It was the best and easiest car rental I’ve ever had they were friendly and worked with me when I was running late for pick up. Very responsible and respectful. Thanks I will be renting from here if I need anything else in the Indianapolis area!

Reviewed: Apr 16, 2018

The car wreaked of smoke. I tried to return it for something else and was advised Payless doesn’t guarantee non-smoking cars. What? I had this car for a week traveling to and from my daughters volleyball tournament all week. This meant my family would have to inhale this second hand smoke all week long. Your company name should be Careless not Payless because I ended up paying more for a roomier car when other agencies offer roomier cars within the same class. And of course Carelss again for your substandard, second-class and negligent service to customers who do not smoke. Unacceptable!

Reviewed: Jul 10, 2019

We reserved a full size car and when we went to pick it up, the car that we were told when booking, we were told that the cars had been reclassified and it was now in the next size up so we were given a smaller car. We almost didn’t get all of our luggage in the trunk.

Reviewed: May 3, 2019

Like: the color of the car, Was comfortable, gas mileage was good
Dislike: my bad, I drive a pickup in the Colorado Mtns. driving a small car in the city freaks me out. I almost reserved a pickup. Everything on your part was great

Reviewed: Sep 6, 2018