Pickup was super quick and the line moved smoothly.

Reviewed: Nov 21, 2025

The service attitude was quite good.

Reviewed: Oct 1, 2025

Very satisfied

Reviewed: May 28, 2025

Long delay picking up the vehicle. Wanted to use it to take my state driving test, but the first vehicle had no registration document. Budget told me to go back to the pickup location to have one issued. But they could not do it, so swapped the vehicle (after checking many others to find a legal one). Counter staff were great, the operations and support staff behind them absolutely not. To top it off, I was then charged because the first car didn't have a full tank when returned! It was not my intention to return the car - this was the only resolution available to the onsite representative. I'm currently waiting for a response to a formal complaint.

Reviewed: Feb 3, 2025

Upon arrival to collect the vehicle on December 5, I faced a delay of approximately 35 minutes. This was due to the unavailability of a suitable vehicle, despite making a reservation well in advance. The first vehicle I was given had an expired vehicle registration. I only discovered this when told by the SCDMV. Exchanging to a legal vehicle required me to take unpaid time off work, which hasn't been compensated. More than 6 other vehicles also had expired registrations. To top it off, I was then charged (and subsequently refunded after complaining) because the first car didn't have a full tank when returned! It was not my intention to return the car - this was the only resolution available to the onsite representative.

Reviewed: Feb 3, 2025

Excellent service.

Reviewed: Sep 17, 2025

Guy at the counter did not look at paperwork.

Reviewed: Jun 28, 2020

The truck we rented exceeded our expectations! It had 5000 miles on it and was a dream. We used it to move some household items.

Reviewed: Jun 22, 2020

Received smaller vehicle than anticipated. Ford Fiesta is not equivalent to Ford Focus. Additional charges were made that were not part of the reservation online!

Reviewed: Feb 28, 2019