8 Car Rental Brands in Detroit, Michigan, United States

The service is very thoughtful and user-friendly. The staff are enthusiastic, professional, and efficient. The vehicle is clean and hygienic, offering an excellent driving experience!

Reviewed: May 4, 2025

It went smoothly.

Reviewed: Mar 25, 2025

There are too few vehicle options and long queues. The first time, there were no cars of the same class available, so I was upgraded to a much larger car, which was difficult to drive. The second time, the car I got had a flat tire, and I had to go back to exchange it. The third time, I was given a Mitsubishi.

Reviewed: Feb 24, 2025

I booked a Suburban but was downgraded to a Jeep.

Reviewed: Feb 16, 2025

The car rental industry in the US is very well-regulated, the service is super nice, and they place a lot of trust in people. When returning the car, they don't even check it—just leave the keys and go.

Reviewed: Dec 31, 2024

The car pickup at Detroit airport was very quick, with no waiting in line.

Reviewed: May 3, 2025

It's okay.

Reviewed: Aug 13, 2024

We booked a Nissan SUV on the platform but were given a Ford instead. Our request to change the car was rejected, which was disappointing.

Reviewed: Jul 21, 2024

I've rented multiple times; it's very convenient.

Reviewed: Dec 21, 2023

Overall, QEEQ is very good, but the service of the local car rental company in the US is not satisfactory.

Reviewed: Dec 21, 2023

Reputable brand

Reviewed: Apr 30, 2025

Avis were great except for the initial pickup. There was a long wait for the shuttle bus and the counter was very busy and very slow - under manned? However, no hard sell of extras, just took the card deposit and handed over the keys.

Reviewed: Apr 3, 2025

They promoted additional insurance.

Reviewed: Nov 20, 2024

The service was quite good. They patiently helped resolve the issue when my credit card couldn't be used.

Reviewed: Oct 28, 2024

Very satisfied

Reviewed: Oct 6, 2024

Convenient pickup and good vehicle condition.

Reviewed: Mar 22, 2025

The waiting time in line was very long, and no one cared to assist. The Alamo car rental at Detroit is the worst I have ever encountered. I don't know how their other locations are, but I will never rent from them again. Regarding the vehicle type, the staff said we get whatever car is available. If there are no cars, just keep waiting. The car we got was extremely dirty, and the staff said it couldn't be cleaned. Overall, terrible experience!!!!!!

Reviewed: Feb 12, 2025

Very good, patient service and simple process.

Reviewed: Sep 3, 2024

The service was acceptable, and there was no hard sell for insurance.

Reviewed: Feb 7, 2024

The service was excellent!

Reviewed: Sep 4, 2018

I often rent cars from this company.

Reviewed: Mar 21, 2025

It was the first time I encountered a downgraded car model. Initially, I was going to give a negative review, but later an accident occurred. The handling of the accident was satisfactory, so I decided to give a positive review.

Reviewed: Feb 9, 2025

Very satisfied.

Reviewed: Nov 30, 2024

Very convenient, fast, and satisfying.

Reviewed: Nov 23, 2024

The ZoomCar app is great, but the staff at the store were disappointing. The employee at pickup was especially helpful, but the Black lady during drop-off had a terrible attitude.

Reviewed: Sep 26, 2024

I booked a Ford Focus, but it wasn't available, so they gave me a small car, a Kia, instead. I prepaid for 35 days, returned the car two days early, but they didn't refund the money for those two days. Poor service.

Reviewed: Mar 18, 2025

The Black gentleman patiently listened to my awkward Chinese-style English and was considerate of my feelings throughout.

Reviewed: Feb 18, 2025

Simple and efficient.

Reviewed: Feb 3, 2025

Pleasant car rental experience

Reviewed: Oct 20, 2024

Very satisfied

Reviewed: Oct 15, 2024

The car I originally booked was too small, as I needed more space for my kids' school luggage. The staff offered me a larger car option for an additional 190 dollars in total for 16 days, which I accepted. It was a new replacement.

Reviewed: Sep 2, 2024

The counter staff lady was excellent in the way she handled the customers. I booked a 7- seater vehicle, when I arrived at pay-less to pick up the vehicle, there were already 2 families waiting and 2 more came in for similar vehicle. Due to delay in returns, they were running short. They Lady at the counter handled the situation well and offered alternatives for people willing to take and was constantly communicating with status updates. Coming to the car, though the exterior was cleaned the interior was dirty with sticky pocket holes and greased seat.

Reviewed: Jul 3, 2019

I was tricked into getting an upgrade thinking its total is $400 but when I turned in the car I DiscoverEd that I was conned into the sale Because The $400 was only the upgrade fee and the total fee was $665 this is unpractical business practices And I expect To be Reimbursed Or I will report it to Is the Better Business Bureau And other Regulatory Bodies

Reviewed: Jun 20, 2019

Need more varrities of vehicle

Reviewed: May 29, 2019