25 Car Rental Brands at Sydney International Airport (SYD)

There's a service desk at the airport, but it doesn't handle operations. You need to take a shuttle to another service garage to complete the process. Luckily, the procedures were quick.

Reviewed: Dec 1, 2025

Overall very good. Although it's my first time renting a car, I didn't encounter any issues.

Reviewed: Apr 10, 2025

Very satisfied, the staff were very nice and explained everything in detail during the pickup. When returning the car, there was some minor scratch damage. We proactively informed the rental company, and after confirmation, they did not deduct the deposit. The car was new and easy to drive!

Reviewed: Feb 18, 2025

Overall satisfied.

Reviewed: Feb 3, 2025

Good, convenient and efficient.

Reviewed: Jan 31, 2025

They were ok. It was disappointing that they didn’t have any spare USB cable and suggested I go buy one

Reviewed: Nov 28, 2025

The location was easy to find, the service was great, and the car performed well. Charging an electric vehicle in Australia is very convenient, with many free slow charging stations available.

Reviewed: Oct 8, 2025

The car provided was perfectly suited for my long road trip since they knew I needed it for an extended period. Returning the car was incredibly quick—before I even finished taking pictures, the process was already completed, and I was informed everything was fine. The car was then moved nearby for cleaning and washing. The mobile navigation system connected directly to the car, which was very convenient. The vehicle had various alerts, such as speeding, speed limits, turning, eye focus, and rest reminders. Picking up the car was also very quick. I got a nearly brand-new car, less than a year old, in decent condition. The previous driver might have frequently driven in mountainous areas since the full tank range showed 460 kilometers with a fuel consumption of around 10 liters per 100 kilometers. In my actual use, the fuel consumption was just 6 liters per 100 kilometers, and the full tank range displayed was around 570 kilometers. The highway tolls were processed directly, with a small service fee charged per transaction, roughly 1.5 AUD.

Reviewed: Sep 6, 2025

Reviewed: Apr 17, 2025

Overall, quite good.

Reviewed: Dec 5, 2024

Absolutely love this rental company!

Reviewed: Nov 21, 2025

Everything went smoothly.

Reviewed: Oct 29, 2025

It was very straightforward, they didn't even mention the car's condition. Later, I found there was damage when I looked at the photos. Returning the car was very easy, they only checked the fuel gauge.

Reviewed: Oct 11, 2025

Satisfied

Reviewed: Oct 8, 2025

Very friendly service. I wanted an SUV for self-driving, and the staff at the counter agreed to the change very promptly.

Reviewed: Oct 5, 2025

The rental company service was fine, but they didn't provide the car I reserved and just gave me a different one.

Reviewed: Oct 12, 2025

Both T1 and T2 can be used for picking up and returning cars. For returns at T1, it's at the parking lot P7 directly across the street—make sure to watch for the signs as they're quite small and easy to miss. For pickups at T2, you need to take a shuttle bus to a parking lot. Just wait at the exit near the rental counter for the bus to arrive.

Reviewed: Oct 12, 2025

Great, only charged a $100 deposit, and it was refunded within minutes after returning the car.

Reviewed: Oct 9, 2025

As an international company, the overall process is well-organized, and the deposit refund is swift. Toll fees are automatically linked to a temporary Linkt account, deducted directly from the credit card without requiring separate arrangements.

Reviewed: Aug 20, 2025

Very satisfied.

Reviewed: Aug 11, 2025

Overall, it's fine.

Reviewed: Oct 10, 2025

If I had another chance to choose, I would never rent this MG3. From now on, all MG models are on my blacklist. The suspension is unbelievably bad. The front windshield and side windows have no sun protection at all; renting this means suffering.

Reviewed: Sep 3, 2025

Satisfied. The car was not fully fueled at pickup, and I forgot to mention it at the time. However, the rental company had photo records upon return and refunded part of the fuel cost.

Reviewed: Aug 5, 2025

Very satisfied.

Reviewed: Aug 1, 2025

Excellent, the staff were very patient.

Reviewed: Jul 15, 2025

Just a bit of a long wait in line.

Reviewed: Oct 8, 2025

The service was good.

Reviewed: Oct 8, 2025

The process of picking up and returning the car was extremely quick.

Reviewed: Oct 8, 2025

Great service, very convenient.

Reviewed: Oct 7, 2025

Satisfied

Reviewed: Sep 9, 2025

The return process only took a few minutes. Since we were rushing to catch a flight, they dropped us off at the airport.

Reviewed: Oct 1, 2025

Very convenient.

Reviewed: Jul 13, 2025

Overall, it was okay, but the toll management fee of over ten AUD every time passing a toll road felt a bit excessive.

Reviewed: Mar 26, 2025

Reviewed: Mar 16, 2025

Affordable price and good vehicle condition.

Reviewed: Dec 1, 2024

The pick-up and drop-off process was quick and convenient, and the car rental company's service attitude was excellent. They picked us up from the airport parking lot and took us to the car collection point.

Reviewed: Oct 1, 2025

Very professional and attentive attitude.

Reviewed: Aug 20, 2025

Very satisfied

Reviewed: Jul 22, 2025

Easy to locate.

Reviewed: May 25, 2025

Very satisfied

Reviewed: Apr 19, 2025

We had some language communication barriers, which made the pickup process take a bit longer, but the car was great to use. The service was excellent. I will definitely choose this company for car rentals again in the future.

Reviewed: Oct 1, 2025

Very satisfied.

Reviewed: Sep 16, 2025

Very satisfied.

Reviewed: Aug 17, 2025

Very satisfied.

Reviewed: Aug 1, 2025

Satisfied

Reviewed: Jul 26, 2025

Very satisfied, highly recommend the car rental company.

Reviewed: Sep 29, 2025

The rental company is an Australian local brand with very new vehicles. The process is simple, and there is no upselling. I will choose them again next time I visit Australia. Highly recommended!

Reviewed: Aug 30, 2025

Great, easy communication.

Reviewed: Aug 26, 2025

The actual car provided was an Audi Q2, in excellent condition with only 20,000 kilometers driven. The car was very easy to drive and performed flawlessly throughout the entire trip, featuring advanced technology.

Reviewed: Aug 21, 2025

Reviewed: Jul 21, 2025

The service attitude was excellent.

Reviewed: Sep 18, 2025

Really good, Sydney Airport location.

Reviewed: Sep 7, 2025

No hard selling, very good.

Reviewed: Sep 2, 2025

I rented a Toyota Prado but ended up with a Ford Everest. The return instructions were inaccurate, leading the navigation to the P7 parking building entrance while the actual return location was elsewhere.

Reviewed: Aug 31, 2025

The car was very new, and the pickup and drop-off process was extremely convenient.

Reviewed: Aug 17, 2025

Convenient pickup and drop-off process.

Reviewed: Sep 2, 2025

Very satisfied! Easy to find and quick service.

Reviewed: Jul 28, 2025

The service was great; they agreed to change the car on the spot.

Reviewed: Jun 19, 2025

The car's condition was average, but at least there were no scratches or noticeable marks, and it was very clean. However, there were no floor mats, so we had to be extra cautious, worrying about accidentally making the car dirty.

Reviewed: May 27, 2025

Great service attitude, refused to accept tips.

Reviewed: Apr 16, 2025

It was okay. They secretly added insurance without any explanation or agreement, and I only found out when they charged me after returning the car. Fortunately, QEEQ's customer service communicated promptly, and when the rental company refused to refund, QEEQ refunded the amount to me.

Reviewed: Aug 29, 2025

The service was excellent.

Reviewed: Aug 11, 2025

I want to remind fellow renters that during the car pickup process, it’s essential to confirm with the rental office that you’re getting the exact model you requested. Since I needed space for two golf bags, I specifically chose a medium SUV, the Toyota RAV4, when placing my order. However, after completing the paperwork and heading to the parking lot with my luggage, I saw that the car was actually a small SUV. I had to carry my luggage back to the counter and communicate with them to get it changed to a RAV4. This took an additional 10 minutes, but thankfully, the issue was eventually resolved.

Reviewed: Jul 24, 2025

Everything was satisfactory, except they didn't provide me with a Toyota Rav4.

Reviewed: Jul 14, 2025

The service was smooth and efficient.

Reviewed: Jun 19, 2025

The service attitude is excellent.

Reviewed: Aug 28, 2025

The store service is quite good and detailed. They explained the return procedures very clearly.

Reviewed: Aug 6, 2025

Very satisfied.

Reviewed: Jun 5, 2025

Overall good.

Reviewed: Aug 21, 2019

Reviewed: May 4, 2019

Satisfactory

Reviewed: Aug 26, 2025

Very good

Reviewed: Aug 14, 2025

Very good

Reviewed: Aug 4, 2025

The service attitude was excellent, and the procedures were handled very quickly.

Reviewed: Jul 29, 2025

Reliable and professional

Reviewed: Jul 24, 2025

Very satisfied, probably because it's off-season, no need to wait in line.

Reviewed: Aug 26, 2025

Reviewed: Mar 4, 2025

The overall service was excellent. The reserved Camry wasn't available, so they provided a brand-new 2024 Skoda Octavia instead. It was great to drive, more powerful than the Toyota, fuel-efficient, and they even upgraded the service package for free.

Reviewed: Feb 8, 2025

The staff were very patient.

Reviewed: Dec 9, 2024

The car they gave us was brilliant and very economical - Skoda Kamiq

Reviewed: Feb 17, 2023

Reviewed: Jul 23, 2025

Average

Reviewed: Jul 14, 2025

Satisfied

Reviewed: May 25, 2025

Very good

Reviewed: Feb 21, 2025

Very satisfied, they waited for me to pick up the car even though it was past 10 PM.

Reviewed: Jan 27, 2025

Very satisfied

Reviewed: Jul 14, 2025

Very satisfied.

Reviewed: May 29, 2025

Simple and efficient, the deposit was refunded very quickly.

Reviewed: Oct 14, 2024

Very quick pickup

Reviewed: Jul 22, 2024

Very satisfied

Reviewed: Feb 29, 2024

Very satisfied.

Reviewed: May 22, 2025

Good service.

Reviewed: Feb 6, 2025

Overall great experience, a comfortable 7-day trip.

Reviewed: Feb 5, 2025

Happy

Reviewed: Jan 2, 2025

Very satisfied.

Reviewed: Dec 29, 2024

Reviewed: Apr 14, 2025

Reviewed: Feb 23, 2025

Satisfied

Reviewed: Jan 9, 2025

Pretty good.

Reviewed: Sep 24, 2024

We had five large pieces of luggage, and the staff helped us carry them to the parking lot.

Reviewed: Sep 11, 2024

Very good attitude

Reviewed: Jul 29, 2024

Waited for the car for half an hour

Reviewed: Jun 5, 2024

While allowing for low cost rentals by using old cars with high odometer readings might sound good, but in the final analysis, not such a good idea, especially for longer rentals of 3 weeks like we had

Reviewed: Dec 1, 2024

Every employee in the company was very proactive and enthusiastic.

Reviewed: Jul 1, 2024

Great service and helpful staff. Not yet heard on any extra charges which is always the decider!

Reviewed: Apr 24, 2024

Helpfulness of staff, and easy location near airports, means we will defiantly use July again, on our next trip! Also, not all other hire companies offered different pick up/drop off locations! Only minor niggle, although the inside/outside of the car was clean, the inside of the windscreen was dirty, which only became apparent as night fell!

Reviewed: Sep 21, 2023

Great value for money deal. Staff we friendly and helpful and whole process was a breeze. Happy to use them again!

Reviewed: Sep 12, 2023

Satisfied, the car was very new, and the service was good.

Reviewed: May 15, 2024

Very satisfactory.

Reviewed: Apr 26, 2024

The new is very new and clean when I picked it up

Reviewed: Nov 17, 2021

The staff was very friendly and quickly completed the car rental procedures.

Reviewed: Apr 29, 2019

Poor pickup/drop off location Poor instructions Vehicle in terrible condition - scratches, damage, missing hub cap, smelled like smoke

Reviewed: Sep 27, 2022

The pick-up and drop-off was easy. The staff is very friendly.

Reviewed: Jun 25, 2021

The service staff was quite nice, and the attendants in Sydney were generally friendly.

Reviewed: Feb 22, 2021

It's okay.

Reviewed: Feb 12, 2021

They recommend some additional paid activities. When returning the car, make sure it's clean. Otherwise, the cleaning fee is quite expensive at 75 AUD.

Reviewed: Mar 29, 2020

good

Reviewed: Aug 3, 2020

Reviewed: May 3, 2019

The service was good, the process was simple and quick, but finding the rental location took some time.

Reviewed: May 3, 2018

Like: The cars were perfect and immaculate.
Dislike: That there were hidden costs. We rented 2 cars and on the site stated no other costs. Upon pickup we had to pay bonds of $200 each plus insurance which costs over $500NZD. They don't take cash either. Wish we knew prior so we could leave cash in accounts rather than having cashed out all our spending then having to call home to transfer etc... delayed process and not good start to trip. ALL costs including bond etc.. should be mentioned.

Reviewed: Jan 9, 2018

Patient service

Reviewed: Nov 6, 2017

Very satisfied

Reviewed: Jul 28, 2020

The overall service attitude was pretty good.

Reviewed: Jul 27, 2020

Reviewed: Oct 16, 2019

Satisfied

Reviewed: Feb 7, 2020

Good service, efficient

Reviewed: Dec 21, 2018

Reviewed: Dec 10, 2018

Many motorhomes available; professional inspection during pickup and quick, easy return process.

Reviewed: Nov 20, 2018

Reviewed: Oct 8, 2017

Customer service was excellent. Especially at drop off.

Reviewed: Oct 22, 2019

Waiting for too long at the airport to picked up and the staff wasn't friendly.

Reviewed: Sep 30, 2019

Although the car was not old, It was a bit beaten up (lots of small dings) but not really a problem. Really easy pickup and drop off.

Reviewed: Sep 24, 2019

The car I was given wasn't what I booked. The employee wasn't helpful neither was the customer service team I emailed.

Reviewed: Sep 11, 2019

Great car, got an upgrade and very new car, will choose them again

Reviewed: Sep 7, 2019

Good

Reviewed: Oct 11, 2019

Great. Eventhough the vehicle i booked wasnt the one i got. But it was great all the same!

Reviewed: Sep 6, 2019

The wheel alignment and the steering wheel are off center, got an unfriendly staff when pick up

Reviewed: Sep 3, 2019

The customer service person could have been more elaborate, and helpful. He was ok, but he could have made the difference.

Reviewed: Aug 14, 2019

Car given was diff from what I intended. But it's better car than expected. Service staff was honest to admit the wrong discount given for empty fuel tank on picking up of car. Refund was noted but need to wait for credit card bill to confirm refund is given.

Reviewed: Aug 2, 2019

Not bad, just like Hertz.

Reviewed: Oct 7, 2019

The car was fine. The issue was the delay at pick up. I do not understand why the car was not ready for pick up when we arrived. Or why the customer service person did not call for the car when we first arrived. Why did she call after the paperwork was all done and then we had to stand around waiting. Sadly this meant we were late for the function we were attending

Reviewed: Sep 10, 2019

Long queue at Hertz counter at Sydney airport. There were only two staff. One family held up the line because they didn’t pre book a car. I suggest 3 lines where two would serve customers who have already reserved their cars and just need to pick up.

Reviewed: Apr 6, 2019

Reviewed: Apr 2, 2019

Was very good. No fuss

Reviewed: Mar 12, 2019

The pick up point at the airport is not easy to find for a visitor. The staff were very helpful and friendly.

Reviewed: Sep 15, 2019

Everything was smooth and fast. Very efficient!

Reviewed: Jun 19, 2019

Really helpful guys at pickup and drop off. Seamless

Reviewed: May 13, 2019

The car gave more space than it looked to have and it was a great fiel saver

Reviewed: May 1, 2019

Great customer service

Reviewed: Apr 30, 2019

hi all, the pick up point and drop off point must make it easy which is can set inside the airport

Reviewed: Sep 2, 2019

A fantastic off the airport rental agency. The staff were very polite, picked us up within 10mins of calling them from the curb. Wish they had taken a little less time to get us going but things happen so that was ok. Overall a fantastic experience, the $$ savings were mind boggling.

Reviewed: Aug 20, 2019

Staffs are nice and professional. Pick up and drop off was hassle free. Recommended

Reviewed: Aug 12, 2019

Long wait time to get picked up as had to go pick up international airport as well. Book insurance direct through car company. Car seemed scratched all over

Reviewed: Jul 27, 2019

When I started looking on skyscanner, the deal was showing unlimited kms, when I went to carhood, they would not allow me even 20 more kms and they said they will not cancel the booking either and I will be losing my money. I was told pick up would be at 9, they came to pick up at 9:50. For almost an hour I was waiting out in cold for them to pick me up. I was going to take the car to Canberra for a meeting and hoping to leave at 9 in the morning, I eventually left at 11 because of everything with the booking and the rude behaviour of their staff. NEVER EVER booking through them again.

Reviewed: Jul 6, 2019

The attitude was very good

Reviewed: Feb 18, 2019

Reviewed: Oct 14, 2018

Very satisfied, no queues, picked up at the airport, handled the paperwork, explained the contract, provided driving instructions, all very good.

Reviewed: May 21, 2018

Reviewed: Feb 9, 2019

Reviewed: Jan 7, 2019

Reviewed: Jan 5, 2019

Very satisfied. Even though there was a language barrier, the staff patiently helped us confirm the order details, documents, and damage compensation issues.

Reviewed: Feb 28, 2025

Driving from Sydney to Melbourne went smoothly, although the scenery along the way was not very rich. The Great Ocean Road was pretty amazing!

Reviewed: Feb 12, 2025

Reviewed: Feb 5, 2025

Not completely satisfied.

Reviewed: Oct 12, 2024

Reviewed: Oct 9, 2024