14 Car Rental Brands at Launceston Airport (LST)

Very good.

Reviewed: May 1, 2025

Very satisfied.

Reviewed: Apr 18, 2025

The service was excellent, no waiting in line.

Reviewed: Mar 26, 2025

First time renting a car, great service, and the car was new.

Reviewed: Feb 18, 2025

Very satisfied.

Reviewed: Feb 11, 2025

The service attitude was terrible. Since we didn't purchase insurance at the store (we had already bought full insurance through the rental platform), the staff kept complaining about us and tried to force us to buy insurance, delaying the pickup process. It took about 30 minutes to complete the pickup. The same staff handled the car return and was also very aggressive towards us. The whole trip was ruined because of this awful car rental experience.

Reviewed: Apr 5, 2025

Pretty good, but I couldn't understand the Indian accent in English.

Reviewed: Feb 5, 2025

Very satisfied

Reviewed: Sep 5, 2024

Very satisfied

Reviewed: Jul 25, 2024

Very good, satisfied! They provided the car even though we were late.

Reviewed: Jul 9, 2024

Good.

Reviewed: Mar 30, 2025

The staff provided excellent service, and the car was very new!

Reviewed: Feb 18, 2025

very helpful staff

Reviewed: Jan 10, 2025

Satisfied

Reviewed: Sep 5, 2024

Very good.

Reviewed: Aug 23, 2024

The staff at the local branch had a fairly good attitude, and the car pickup and return process was quick and convenient. However, the car model we reserved was unavailable at first, and the staff didn't tell the truth. They offered us a free upgrade to an electric car instead, but since the local charging station infrastructure was inadequate, we refused. Only after persistent requests did they finally arrange a similar 5-seater compact SUV for us.

Reviewed: Mar 30, 2025

Satisfied

Reviewed: Mar 24, 2025

Smooth process overall. The rental price was very affordable, significantly lower than Ctrip. At the time, I was using a Fiesta at a friend's place, so I decided to book it.

Reviewed: Jan 27, 2025

The service is convenient, reminders are thoughtful, and picking up and returning the car is very easy.

Reviewed: Jan 7, 2025

Very satisfied, free upgrade.

Reviewed: Jan 5, 2025

Complaints about Langsa Car Rental: 1. My morning flight was quite punctual, and I arrived about ten minutes early, but they refused to give me the car, saying only large vehicles were available and it would cost extra. 2. After going to the restroom, I returned to find eight or nine people already in line. When I asked if I could get the car since I had arrived earlier, they told me to queue up, which wasted an hour. Since I only planned a one-day trip, this caused me to cancel a key attraction, the 'Swiss Cultural Village.' 3. When I finally got the car, I was stunned. I had booked a Mazda CX-5, a medium-small SUV. Apparently, they didn’t have smaller cars available and gave me a large vehicle instead. However, it wasn't your typical medium-large SUV. It turned out to be a bulky and cumbersome Toyota pickup truck, a type of vehicle I had never driven before. Luckily, I was traveling alone because if there were more people, there wouldn’t have been an enclosed trunk space for luggage. I have no idea why they assigned me such an undesirable car, but since time was tight, I had no choice but to hit the road. 4. This vehicle was heavy and had a diesel engine, which performed poorly. The acceleration was extremely sluggish, fuel consumption was high, and diesel is more expensive. The transmission made strange noises and revved up to 3,000 RPM while coasting downhill without pressing the accelerator. Handling was poor, especially on winding mountain roads. Despite typically managing to beat estimated map times without breaking traffic rules, this time I struggled just to match them. It severely affected both my schedule and energy levels. The only slight advantage of the pickup was handling rough roads reasonably well. While I didn’t actively seek off-road terrain, I experienced a short stretch of about a few dozen meters during some roadwork. 5. This oversized vehicle lacked a rearview camera, making parking inconvenient. 6. Either the low beams were absent, or they weren’t functioning, forcing me to use high beams at dusk, which annoyed oncoming drivers and increased the risk of accidents. At night, the headlights attracted many small insects to the windshield, impairing visibility. When I attempted to clean the windshield, I found there was no washer fluid available, and dry wiping was ineffective. 7. Before returning the car, I searched for a gas station near the airport but couldn’t find one. The staff, who had promised to be available until 9 PM, were gone when I arrived a little after 8 PM. I couldn’t return the vehicle with a full tank. Subsequently, I was charged over 200 AUD for refueling three bars of diesel, even though earlier I had refueled half a tank (four bars) myself for only 40.4 AUD.

Reviewed: Mar 2, 2025

The service attitude was average. Our English is not very good, and the staff was clearly not very patient. The actual payment was about 10 dollars more than the order amount, supposedly as a handling fee, which I didn't understand. When I rented a car along the Great Ocean Road, there was no such fee.

Reviewed: Feb 8, 2025

The store provided a Hyundai 8-seater van, diesel. The acceleration is good and it's fuel-efficient. Satisfied.

Reviewed: Apr 3, 2024

The car was upgraded and smooth. The counter staff went above and beyond to source the right drop off spot. It was truly impressive.

Reviewed: Sep 20, 2022

There was an older lady picked up at same time as us. She was struggling with her luggage and no one from Bargain offered her any help.

Reviewed: Feb 28, 2025

The process was easy and the staff were great but unfortunately the cars were not clean

Reviewed: Dec 28, 2024

Very good

Reviewed: Aug 30, 2024

Great

Reviewed: Jun 12, 2024

Extremely responsible! They are very serious about the safety of both renters and vehicles! Their responsibility is truly touching! Bargain will be my first choice for car rentals abroad in the future.

Reviewed: May 21, 2024

Relatively satisfied

Reviewed: Feb 25, 2025

Excellent. The car was in great condition and drove smoothly throughout the trip.

Reviewed: Feb 19, 2025

The service is very professional, and the process is straightforward.

Reviewed: Feb 17, 2025

Good, the car is in excellent condition.

Reviewed: Nov 25, 2024

Overall good experience. We purchased full insurance on QEEQ, and there was no additional upselling here. AVIS had the longest queue, and we waited for about twenty minutes, but the process itself was quick. We originally booked a Subaru but were given a Toyota CHR instead. The car had over 30,000 kilometers on it, but it worked perfectly during our road trip.

Reviewed: Aug 10, 2024

No complaints with Europcar, excellent service at the desk. Made the collection process really simple and easy. Even though we got given a slightly different car than requested, the car we got was perfect. Brand new with all the extras. A real good quality car meaning our road trips was very comfortable.

Reviewed: Feb 14, 2025

Good service.

Reviewed: Aug 26, 2024

Very good

Reviewed: Jan 26, 2024

1. Booked a Mitsubishi ASX but received an MG ZS, with different trunk space. More importantly, the review options did not include the received model, making evaluation impossible. Only after complaining did customer service add the model, allowing this review. 2. When picking up the car, additional driver documentation was required. Despite calling the platform twice and emailing once, the addition was not successful. Three hours before the car handover, customer service finally called, confirming the addition and requesting payment. Their attitude was poor and unprofessional. So far, there have been nearly 10 complaints with no resolution in sight.

Reviewed: Jul 12, 2023

Big company worth trusting

Reviewed: Feb 23, 2020

Excellent

Reviewed: Feb 4, 2025

Efficient and straightforward.

Reviewed: Dec 2, 2024

Very satisfied

Reviewed: Feb 3, 2025

Paperwork was ready at counter. Pleasant staff member. Car almost new and spotless.

Reviewed: Dec 2, 2024

I was expecting a Tesla as i specifically booked for a Tesla, but i do understand that it stated others as well so a Polestar wasnt a dissapointment at all.

Reviewed: Nov 4, 2022

Simple and fast, no unnecessary insurance upselling.

Reviewed: May 31, 2019

Hertz always provides the best service and is the easiest to find.

Reviewed: Feb 24, 2019

Helpful and suggested we switch to a larger car after seeing our luggage. After carefully considering the actual size, we ultimately decided not to choose the larger car.

Reviewed: Sep 7, 2024

Good experience

Reviewed: Jun 18, 2024

The car was great to drive, very clean. I just took some photos and uploaded them.

Reviewed: Apr 14, 2024

Very satisfied

Reviewed: Dec 25, 2023

Excellent customer service beyond my expectations. Quite smooth & courteous. Can't fault.

Reviewed: Jan 22, 2023

Car was great, clean and spacious for 2 people.

Reviewed: Dec 20, 2023

Friendly service

Reviewed: Jan 17, 2023

It was the only car hire desk not open when I arrived after 6:00 pm which was irritating as I had to get back to the airport the next day.

Reviewed: Nov 28, 2022

Car was well maintained and upgraded too. What really bothered me was- no person at the counter neither did I receive any info before hand. After a long wait, security at the terminal empathised my situation and guided me to the workshop where I finally found someone from Alamo washing the car. He was unaware of any booking and contacted the manager. Finally, someone arrived after 30-45 mins wait to complete paperworks and handover keys. I understand the issue of short staffing bcoz of covid but I felt it could have been handled much better and organised

Reviewed: Dec 15, 2020

Great company

Reviewed: Nov 17, 2019

Like: Got an upgrade to nicer car :)

Reviewed: Jun 4, 2018