19 Car Rental Brands at Adelaide Airport (ADL)

Pretty good, the pickup and drop-off processes were simple. The car was delivered to the airport, and the deposit was refunded quickly.

Reviewed: Oct 9, 2025

Very convenient

Reviewed: Aug 18, 2024

The car was in good condition, the process to change cars was simple, and there were no extra charges.

Reviewed: Mar 1, 2024

Signage not very good hard to find

Reviewed: Dec 7, 2023

Car was upgraded to a larger vehicle with more space at no cost - this was very welcome as we had a lot of luggage and made things much easier for us

Reviewed: Mar 22, 2021

Excellent service, very helpful.

Reviewed: Oct 7, 2025

My English is not good, but acceptable.

Reviewed: Aug 27, 2025

Reviewed: Jun 10, 2025

Very smooth process. They will ask if you need to purchase insurance. Just provide a driver's license translation and passport.

Reviewed: Jan 29, 2025

Car exceeded my expectation. Very helpful and good service. Booked at last minute car was ready at other end.

Reviewed: Dec 20, 2024

Extremely satisfied!

Reviewed: Oct 4, 2025

No sales pitch, quick and convenient pick-up and drop-off.

Reviewed: Jun 9, 2025

Excellent service.

Reviewed: Feb 2, 2025

Reviewed: Nov 27, 2024

Pretty good. They replaced the car with an SUV, which was satisfying.

Reviewed: Aug 21, 2024

The car was brand new and incredibly smooth to drive. Picking up and dropping off the car was super quick. I drove along the South Australia coastline for six days, going uphills, downhills, and on long journeys without any issues. When returning the car, the staff inspected it thoroughly, and the deposit was refunded immediately. This instant refund is truly impressive, especially after having rented cars in Australia many times before, and never experiencing such quick processing.

Reviewed: Sep 26, 2025

satisfied

Reviewed: Mar 30, 2024

Reviewed: Feb 23, 2024

The rental company is straightforward and has a good service attitude.

Reviewed: Aug 14, 2025

The process was very fast and completed within minutes.

Reviewed: Jun 22, 2025

The service was provided by Europcar, not Shouqi Car Rental. Overall, the process was smooth. Don't rely on Google Maps for navigation; follow the airport signs instead, it's easier to find.

Reviewed: May 8, 2025

Very satisfied

Reviewed: Apr 21, 2025

Reviewed: Apr 16, 2025

A very affordable local car rental company

Reviewed: Aug 13, 2025

So-so experience.

Reviewed: Jul 23, 2025

Very satisfied

Reviewed: Jul 22, 2025

After leaving the airport, you need to contact the branch to arrange a shuttle bus for pickup. The branch is located about 1.5 kilometers from the airport. Alternatively, you can wait at the airport pickup point as the shuttle buses operate continuously. Overall, the service was excellent, and they upgraded me to a larger vehicle.

Reviewed: Mar 3, 2025

The service was excellent, no upselling or hidden charges. When returning the car, because the shuttle bus was about to leave, the staff even helped drive the car to the lot. Nice!

Reviewed: Jan 26, 2025

Very satisfied.

Reviewed: Jul 28, 2025

We arrived in the afternoon, there was no queue, and we got the car quickly.

Reviewed: Jul 21, 2025

Great car, my first ev hybrid so I liked it, one of the staff was a little abrupt but over all good

Reviewed: Feb 22, 2025

Everything was quick and easy. No problrms on pick up or drop off.

Reviewed: Jan 9, 2025

The duty manager Scott provided excellent customer service and was very personable. He gave us tips about things to do in the area also.

Reviewed: Sep 15, 2024

The staff at the pickup counter were very easy to communicate with.

Reviewed: Jul 3, 2025

Reviewed: Mar 12, 2024

Car was clean inside,filthy outside, headlights weren't aligned properly, and car was new. Counter staff in Adelaide was exceptional.

Reviewed: May 25, 2019

The reminders were clear and helpful.

Reviewed: Jun 5, 2025

Excellent

Reviewed: May 16, 2025

It's a small company, but the service is pretty good, and the car is excellent.

Reviewed: Apr 20, 2025

Very satisfied

Reviewed: Jun 29, 2024

Got an unexpected upgrade to a slightly larger car i30. Car was newer model and drove well. Didn't like lane assist feature and wasn't sure how to disable this, felt like I wasn't in control of the vehicle. Warning flashed each time I started the vehicle for service reminder, apparently this vehicle had been serviced but they're unable to clear the warning. Communicating this to customers on pick up would be helpful

Reviewed: Feb 24, 2023

Very satisfied with the seamless experience overall.

Reviewed: May 8, 2025

Not bad, the attitude was very good, much better than Europcar. It's not that Europcar was terrible, but this experience was very smooth. No additional charges.

Reviewed: Jan 27, 2025

Reviewed: Jan 5, 2025

Convenient

Reviewed: Nov 5, 2024

Very satisfied

Reviewed: Aug 4, 2023

The staff at the branch were very friendly and helpful.

Reviewed: May 5, 2025

Very satisfied.

Reviewed: Apr 4, 2025

Reviewed: Feb 3, 2025

Excellent! The service was attentive and friendly.

Reviewed: Jul 28, 2024

Excellent

Reviewed: May 24, 2024

Convenient and considerate

Reviewed: Feb 6, 2025

Overall, it was pretty satisfactory, and the staff at the store were very nice.

Reviewed: Dec 24, 2024

The rental company provided excellent service. We rented the car to visit the Pink Lake. Everything about the car was great, and the customer service was very good. However, the in-car navigation only supported iPhones, and since my phone is Android, it wasn't compatible. Fortunately, we brought a phone holder. This wasn't a big issue though.

Reviewed: Oct 16, 2024

No hard sells, no dirty looks

Reviewed: Jul 28, 2024

Very satisfied, excellent shuttle service

Reviewed: Jul 27, 2024

The vehicle met my expectations at a reasonable price The handover and airport-Jucy transfers were easy

Reviewed: Oct 6, 2024

Car was very delapidated, it was scruffy and marked inside. We couldn't see out of the rear window because of damage to the window. It had done 350,000 km so we were a bit nervous when driving in extreme heat a long way off the main roads. Being so old it had no phone charger, air conditioning was very poor. Certainly would not recommend this vehicle! Was not the vehicle advertised on line.

Reviewed: Mar 8, 2024

Cars a little on the older side with plenty of scrapes and chips. First car broke down before leaving the depot. Second car had an electrical fault resulting in a total loss of all electrics and motive power on two occasions. A bit worrying to say the least in the middle of the night. I guess you get what you pay for. Staff vert friendly and helpful so overall I'm not complaining.

Reviewed: Nov 25, 2023

Jucy service was super. Will definitely use Jucy again.

Reviewed: Mar 22, 2023

The only thing lacking was a GPS.

Reviewed: Sep 6, 2022

Hertz had upselling. The charges at the Hertz counter were a bit over ten AUD more than stated in the QEEQ order. Everything else was good.

Reviewed: Apr 3, 2024

Well pleased with the car. Probably you could have told us it didn't have GPS so we didn't spend time looking for something that wasn't there, but minor inconvenience.

Reviewed: Dec 15, 2022

The Hertz staff were extremely pleasant and helpful

Reviewed: Nov 16, 2021

Hertz counter staff and drop off staff - 10 out of 10

Reviewed: Apr 28, 2021

No lines, got the car immediately

Reviewed: Nov 25, 2019

The original car had an issue with its number plate. I was immediately given another car when the staff member had a look at the faulty plate

Reviewed: Nov 29, 2021

New fleet, easy to use. Would use next time in Adelaide (airport office)

Reviewed: Dec 22, 2020

Car was excellent..charging $34 for 2nd driver was a bit annoying.

Reviewed: Apr 1, 2020

The man we dealt with in the CBD on hindley st on Saturday 21st was exceptionally friendly and kind. Thank you

Reviewed: Dec 29, 2019

Good pick up / drop off

Reviewed: Dec 27, 2019

I got a Subaru Outback, which was better!

Reviewed: Feb 5, 2020

Received an upgrade for car i30. Spacious and good for fuel. Nice experience and will use them again.

Reviewed: Jan 15, 2020

Hire was handled by Hertz so was very efficient

Reviewed: Dec 1, 2019

Had to wait a while for the car as it was still being prepped and washed. Bit of a queue for paperwork.

Reviewed: Nov 23, 2019

Friendly attitude

Reviewed: Oct 27, 2019

Atlas got no customer service booth at Adelaide airport. However, the hirer will send a van to pick you from Adelaide Airport to get the car. Just wait at the bus stand in front of the Airport.

Reviewed: Nov 29, 2019

Everything was just like what I expected.

Reviewed: Jun 11, 2019

Amazing free upgrade to a high-class car. Welcoming staff, convenient transfer from/to terminal.

Reviewed: Apr 29, 2019

Good company, good car and excellent service from them. Would use again and recommend.

Reviewed: Nov 23, 2018

The service was very good and enthusiastic. They didn't push their insurance when they saw we had already bought full coverage.

Reviewed: Jun 19, 2019

No waiting in line, the procedures were handled directly. The reception staff carefully explained how to use the RV and provided a user manual and video instructions. The safety belt repair took a long time when picking up the vehicle, but they waived the RV cleaning fee when we returned the vehicle. We later added full insurance, with a zero deductible, and we didn't have to provide a credit card deposit. Otherwise, the credit card fees would have been significant. Note that the full insurance does not cover the roof.

Reviewed: Mar 15, 2019

I was the only one picking up the car when I arrived, and the process went smoothly.

Reviewed: Feb 26, 2018

The location is relatively easy to find, but they kept pushing their insurance.

Reviewed: Oct 14, 2017

The staff at the counter strongly pushed the comprehensive insurance, costing a substantial extra amount. When returning the vehicle, an intern conducted the inspection and said there were dents on the side of the roof caused by tree branches, which were not covered by the insurance. The staff did not mention this point when I picked up the vehicle. Fortunately, another staff member inspected it later and did not count it as our fault, which was a relief. Nevertheless, the comprehensive insurance was not very useful when picking up the vehicle.

Reviewed: Mar 5, 2016

Like: The vehicle was in great condition, everything was ready to pick up - totally hassle free
Dislike: No problems at all

Reviewed: Jan 12, 2018