The staff were extremely friendly, there was no upselling, and they even let me choose my preferred car model. Returning the car was very convenient.

Reviewed: Sep 2, 2025

Satisfied

Reviewed: Aug 10, 2025

The car was modern. Check in was a breeze. Great experience.

Reviewed: Aug 1, 2023

Avis was easily located right beside the baggage claim at St. John's International airport and the staff was friendly and kind.

Reviewed: Jul 17, 2022

The lady at the St. John’s airport Avis rentals was superb. She was quick and when I asked to make sure I had a GPS in the car she changed cars to accommodate.

Reviewed: Sep 15, 2019

Professional and efficient.

Reviewed: Aug 19, 2025

3 stars, I guess.

Reviewed: Oct 13, 2024

The car was smaller than expected, but the counter staff, particularly Wanda. Helped us resolve her issue.

Reviewed: Jul 18, 2024

Like: We were 3 adults and one teenager with 4 suitcases. Everything fit in the trunk. The Hyundai was very comfortable and well equipped. We drove 2,800 kilometres in 11 days with no problems. The car had 44,000 k. on it and there were quite a few small scratches but the rental crew apologized, saying it was normal wear and tear and not to worry if the gravel roads gave us a few more dings. Some companies can be very picky if you pick up the smallest scratch.
Dislike: Everything was great.

Reviewed: Aug 21, 2018

Like: Rental agent was friendly and helpful and efficient t.

Reviewed: Aug 11, 2018

Like: I had no problems with the pick up, the vehicle, or the drop off.

Reviewed: Aug 1, 2018

The car was nice and pretty new but it was not very clean. There was a funny smell in it, like humidity... I tried to leave the windows open but it kept coming back. Also there was some dust and marks of what looked like someone opened a can of coke on the car... Even the mirror had those stains...

Reviewed: Aug 19, 2019

Despite booking an economy compact this was upgraded for free to a Chevy Impala at the rental location. The Impala was surprisingly economical.

Reviewed: Jul 6, 2019

Like: Car was in good condition and worked well for our needs.
Dislike: Car was advertised as a Toyota but ended up a Ford. Inflexibility for adding a couple of hours beyond the exact 24h period - had a later flight to catch. An extra hour would have costed 50% of a full day - that's very poor customer service in my opinion.

Reviewed: Sep 5, 2018

Like: Business trip so needed a reliable car, clean, no problems.

Reviewed: Jul 11, 2018