Staff were very polite & helpful at collection point

Reviewed: Sep 25, 2025

It's okay, but the time restrictions are quite strict. Returning the car more than half an hour past the scheduled time may incur nearly a full day's charge.

Reviewed: Jun 10, 2025

I had a very good experience at the front desk.

Reviewed: Sep 13, 2023

The service was excellent, and the car provided was very new and easy to use.

Reviewed: Sep 1, 2025

Very satisfied.

Reviewed: Jul 6, 2025

Very good

Reviewed: Jun 23, 2025

Extremely satisfied

Reviewed: Oct 13, 2024

Pickup and drop-off were very simple.

Reviewed: Sep 28, 2024

Satisfied

Reviewed: Jul 1, 2024

A very good company with high efficiency in picking up and returning cars.

Reviewed: Feb 24, 2024

Reviewed: Jun 16, 2025

Reviewed: Jun 12, 2025

The staff was very nice when returning the car.

Reviewed: Aug 21, 2024

Excellent

Reviewed: Jul 21, 2020

Fast, and thorough explanations. The rental price includes the excess coverage, which is very reassuring

Reviewed: Mar 30, 2020

Had to wait for 15 minutes, no upselling, but the additional airport construction fee was as high as 15.6%. Don't trust the fees suggested during booking that should be paid on-site.

Reviewed: Aug 21, 2024

Very satisfied

Reviewed: Nov 10, 2023

The pickup and drop-off locations are very convenient, and the process is fast. Highly recommend this company!

Reviewed: Aug 15, 2019

Like: I got a free upgrade of my vehicle, smooth pick up/drop off time!

Reviewed: Sep 4, 2018

Pickup process was simple.

Reviewed: Aug 15, 2018

The booking translated to luxury class at National, so I was extremely happy with my experience

Reviewed: Aug 18, 2022

Excellent

Reviewed: Aug 15, 2020

Reviewed: Jun 17, 2019

Like: We picked up a new 2018 Santa Fe with only 17km on it. It ran smoothly and we had zero issues with it during our 4000km trip around BC, Alberta and the states. We are very satisfied!!!

Reviewed: Jul 28, 2018

The vehicle was almost new with just over 5000 km, and I got a free upgrade from a mid-size car to an SUV.

Reviewed: Sep 1, 2014

They didnt have a small car which is what i booked originally. They said i can get a SUV but i wanted a small car. So they had one small car which was returned and he said i could take that. The car was very dirty as it was never cleaned. However the customer service was great.

Reviewed: Aug 30, 2019

Charges for out of province and miscellaneous just adds up. It was expensive to hire through you guys

Reviewed: Aug 7, 2019

The counter staff should have made it clear when I indicated where I was driving to pick up items for charity, that I would have to pay extra for mileage. That was not stated and therefore made this a very expensive trip.

Reviewed: Aug 1, 2019

Vey good price.

Reviewed: Jul 15, 2019

We got upgraded and we were thrilled. Very easy to book and the only reason why it took a while to pick up vehicle was because it was obviously a busy pick up/drop off time.

Reviewed: Jul 15, 2019