16 Car Rental Brands at Calgary Airport (YYC)

The staff at the counter were polite, but their heavy accent made communication a bit tricky even with the help of a translation app.

Reviewed: Nov 3, 2025

Everything went smoothly.

Reviewed: Oct 15, 2025

It took an hour to wait in line to process the paperwork during peak hours.

Reviewed: Oct 15, 2025

Very good.

Reviewed: Oct 9, 2025

The car rental return process at Calgary Airport is easy to locate, and the staff does not push hard to sell insurance if you choose not to buy it.

Reviewed: Oct 6, 2025

Very convenient and efficient! Calgary Airport.

Reviewed: Oct 15, 2025

Very satisfied

Reviewed: Sep 23, 2025

Fast and great service with polite staff, and I was lucky enough to get a free car upgrade.

Reviewed: Sep 8, 2025

Overall satisfactory, but it's difficult to contact the car rental customer service as the phone cannot be reached.

Reviewed: Aug 1, 2025

The car provided was brand new and clean!

Reviewed: Jul 21, 2025

Good service attitude.

Reviewed: Oct 14, 2025

The service was great, they provided a Chevrolet.

Reviewed: Oct 13, 2025

Satisfied

Reviewed: Jun 4, 2025

The overall service was excellent. There were no hidden charges, the entire process was smooth, and the car was very new, with less than 2,000 kilometers on it when I received it. This exceeded my expectations and made for a great experience. I will choose this company again next time.

Reviewed: May 12, 2025

Excellent experience.

Reviewed: Feb 16, 2025

The staff provided excellent service, explained all traffic rules in detail, and the car was clean and easy to drive.

Reviewed: Oct 13, 2025

The service was excellent. We returned the car late, and the staff waited for us until very late and even gave us a ride to the airport. We truly appreciate it.

Reviewed: Aug 15, 2025

They respond to any issues promptly and patiently.

Reviewed: Jun 18, 2025

Great service.

Reviewed: Jan 5, 2025

I have rented cars many times in North America, and Aucomm's service attitude stands out as the best among various rental companies based on my personal experience. Since they provide dedicated service for individual bookings, there's absolutely no waiting time. They check your flight details in advance, and the moment you step out of the airport, their vehicle is already waiting for you at the entrance. Signing the contract at their location is smooth and efficient.

Reviewed: Oct 28, 2024

The return process was very considerate, and the staff patiently guided us despite the crowded parking level.

Reviewed: Oct 11, 2025

Well-known brand, reliable and trustworthy.

Reviewed: Sep 29, 2025

Other than the long waiting time for pickup, everything else was very convenient. The return process was very quick, only 10 minutes.

Reviewed: Aug 27, 2025

As expected from a major rental company, they didn't try to upsell anything and directly confirmed that our original order's insurance covered all risks. Absolutely honest and highly satisfactory.

Reviewed: Aug 17, 2025

Satisfied

Reviewed: Aug 11, 2025

The third-party liability insurance of the original rental was not zero deductible, so the store upsold additional insurance.

Reviewed: Sep 16, 2025

Excellent

Reviewed: Aug 11, 2025

Reviewed: Aug 10, 2025

Very satisfied.

Reviewed: May 20, 2025

The process was smooth, very satisfied.

Reviewed: May 9, 2025

The process took a bit long, but the service attitude was very good.

Reviewed: Sep 5, 2025

Reviewed: Jul 31, 2025

Great service. No real information about insurance on the website. Confusing at the desk.

Reviewed: Jun 19, 2025

Satisfied

Reviewed: Sep 13, 2024

They close at 8pm. I was late by 5 minutes due to my luggage being lost and had to book a room for the night

Reviewed: Oct 13, 2022

Very good

Reviewed: Mar 1, 2025

Excellent service

Reviewed: Apr 23, 2021

Counter staff was extremely helpful. Surprised location was off site. Did not see that when booking

Reviewed: Nov 13, 2020

The car was old & damaged, very disappointing. I was required to call my insurance agency to confirm I had coverage. I have never in all my years of car rentals had to do this. I was very annoyed by this. I needed to extend my drop off time as we were flying and I had a flight change after the booking was made. I was charged an extra day for this 2 hour difference. This is disgusting customer service.

Reviewed: Sep 6, 2019

Smooth process, best price

Reviewed: Sep 4, 2019

They always try to upsell you into a different car to the one that was booked.

Reviewed: Dec 2, 2024

El coche era el modelo exacto de la reserva. Genial porque tenía un maletero enorme que es lo que necesitaba.

Reviewed: Aug 8, 2022

quick and good service. We were expecting a focus sized car which we chose due to the focus having a large boot space. Unfortunately we ended up with a civic with a very inadequate boot space.

Reviewed: Sep 20, 2019

I was told that I received one additional drive with no cost but when I dropped off the car I was charged an extra.

Reviewed: Sep 17, 2019

The car was new and in good condition, it could of been washed more thoroughly, over all the service was good, price was reasonable

Reviewed: Aug 17, 2019

Excellent, overall very satisfied.

Reviewed: Oct 16, 2024

The car pickup process was convenient and efficient, and the staff were friendly and attentive. The vehicle was in great condition and very easy to drive. We drove from Calgary to Banff, Jasper, Hinton, and Canmore, covering thousands of kilometers over a week. It was a worry-free and pleasant experience!

Reviewed: Oct 2, 2024

The car was similar to the Chevrolet Tahoe that we booked. We were given a Jeep Wagoner instead. It was a very big and spacious vehicle for our road trip. The customer service was excellent and smooth on both pick up and drop off. The only issue was the charge for a tank of fuel was a lot more expensive than if we purchased our own fuel.

Reviewed: Aug 13, 2024

A very satisfying car rental experience

Reviewed: Mar 2, 2024

The car exceeded expectations and the lady who served us at the car collection point was very helpful and pleasant.

Reviewed: Jul 18, 2022

Always friendly service

Reviewed: Jan 3, 2020

Pick-up was quite smooth, and the staff was friendly. They gave me a new Nissan Pathfinder, said I was the first to drive it, with just over 30 kilometers on it. Returning the car was also very convenient, a quick check and done, even though the car was quite dirty, it was no problem.

Reviewed: Oct 9, 2017

After picking up the luggage at Calgary Airport, just walk out of the hall, cross the road, and go up to the second floor to find the rental office. Very convenient!

Reviewed: Aug 17, 2017

Very good

Reviewed: Apr 15, 2017

The car pickup process was very convenient

Reviewed: Apr 15, 2017

Fast! Great cars! Convenient!

Reviewed: Oct 25, 2019

Wait time for pick up from airport was far too long, company wouldn’t answer phone so shuttle bus never came, waited for over 1hr before eventually sending a bus not big enough to fit everyone who was waiting

Reviewed: Sep 22, 2019

We were told that our US auto insurance did not cover the rental and were required to buy the Discount auto policy. The windshield developed a crack which I reported to their staff. We were told that the policy did not cover windshields and tires and that there would be an additional $500 fee.

Reviewed: Jul 17, 2019

We had a terrible experience with ur company. It took over an hour at the counter for the employees to complete the paperwork. We were charged extra for insurance, which we didn’t need as I verified insurance I had covered me in Canada. When we went to return the car they accused me of putting a hole in the back bumper. It took over 45 minutes to convince them I did not do it. They spent a lot of time checking on the computer to see if that car had damage... they could not find it. It was noted on my inspection report, however it was vague and the employees said that was for another area of the bumper... little did they know we had taken a picture of the damage when we picked up the car... it was dated and time stamped... that shut them up. I will never rent from your company again. I have the employees names if you want to document any of this information.

Reviewed: Jun 11, 2019

Reviewed: Oct 4, 2018

The car was not ready for pick up and there was an existing stone chip on the wind shield which is scary coz it might break on me specially on the way to a high altitude location at lake louise. However, the counter staff upon drop off was very nice and quick... It was not ACE though its Discount Cars...

Reviewed: Sep 2, 2019

This location is off site in Calgary, we waited about 50 mins to be picked up , ( Tip, call when you get off your flight for pick up!) Driver was friendly and apologized for the delay, busy and weather! Clean car , Brand New Kia Soul 1500km , over all great experience! AAA +++

Reviewed: Aug 29, 2019

They tried to give me a smaller vehicle than booked but once noted they brought the proper vehicle.

Reviewed: Aug 18, 2019

We expected a Santa Fe; we got a Dodge Durango instead, but no big deal. What was TERRIBLE upon returning the car was that they said we had incurred damages/scratches to the front bumper and they were going to charge us. I did all the driving and we never hit anything. I drove almost all highway miles and parked safely/responsibly. When they first inspected the car they had it parked closely behind another vehicle so they never even inspected the front bumper. Is this a scam? Do they just tell everyone they scratched the front bumper, get money from them, never fix it, park it close to another car during inspection for the next customer? We will dispute any charges. I will stick to a national reputable car rental company from now on; this was so ridiculous and dishonest of them. We did not incur ANY damage to their car; we are very responsible and took great car of the car. They initially got us to choose them with a low rental price, then tried to make up the difference. Not a good nor respectable way to run a business. Hurts them in long run. Expect better.

Reviewed: Aug 18, 2019

All done well. Fast efficient

Reviewed: Aug 17, 2019

Staff was great on timing and curtious.

Reviewed: Jul 31, 2019

Thank you guys for making sure that a car is not going to be one of my concerns on my trip with great customer service and great vehicle!

Reviewed: Jul 11, 2019

The staff were very friendly, there were a lot of people in line to pick up the car, but the process was quick.

Reviewed: Aug 22, 2018

Like: Great courtesy, good timing

Reviewed: Aug 17, 2018

Reviewed: Jan 3, 2018