17 Car Rental Brands at Calgary Airport (YYC)

Very satisfied. When picking up the car, I upgraded to a premium SUV for an extra 15 CAD per day, which offered better driving comfort and more powerful performance. Locals in Canada tend to drive over the speed limit, but it doesn't feel overly dangerous. Additionally, they are courteous to pedestrians and drive civilly, making driving relatively safe. Hopefully, I won't receive any fines in the next 15 days.

Reviewed: May 6, 2025

El personal fue muy insistente en querer agregar más cosas que no necesitaba y eso me molestó bastante

Reviewed: Jan 9, 2025

The staff at the counter was very very good . Puneet Kaur was the staff on duty . Extremely courteous and well behaved.. Performed her duty beautifully

Reviewed: Dec 17, 2024

Great customer service on collection and drop off.

Reviewed: Nov 10, 2024

The staff member who gave me the vehicle was relatively unbothered about customer service and just went through the motions. Often mumbling through terms and conditions and in particular any additional damage waivers, despite me taking out a full policy through QEEQ so the thrifty policy was not needed.

Reviewed: Oct 28, 2024

Very good, and they even provided a GPS.

Reviewed: Apr 29, 2025

Hertz provides excellent service and offers a great experience.

Reviewed: Feb 22, 2025

The service attitude was great, and they even upgraded my car for free.

Reviewed: Jan 14, 2025

Very satisfied, even with poor English, they were very patient.

Reviewed: Dec 8, 2024

The car rental process was quick, the staff provided clear instructions, and both the pick-up and drop-off procedures were very smooth and efficient. The actual car provided was new, in great condition, and the interior was clean. Overall, it was a very satisfying car rental experience!

Reviewed: Nov 14, 2024

Extremely satisfied

Reviewed: Apr 26, 2025

Very satisfied, it was very convenient to pick up and return the car at the airport.

Reviewed: Feb 5, 2025

The car rental company provided very detailed information.

Reviewed: Dec 23, 2024

Very satisfied, very convenient.

Reviewed: Dec 11, 2024

The service was excellent!

Reviewed: Dec 8, 2024

Very satisfied, it is easy to find nearby and convenient.

Reviewed: Mar 23, 2025

Very professional

Reviewed: Dec 1, 2024

The counter staff were impatient. They tried to upsell insurance but stopped after being told it wasn’t needed. The car was upgraded for free, and aside from the unclean interior, everything else was fine.

Reviewed: Oct 27, 2024

Very satisfied

Reviewed: Oct 12, 2024

Quite satisfied

Reviewed: Oct 7, 2024

Very good

Reviewed: Mar 1, 2025

Excellent service

Reviewed: Apr 23, 2021

Counter staff was extremely helpful. Surprised location was off site. Did not see that when booking

Reviewed: Nov 13, 2020

The car was old & damaged, very disappointing. I was required to call my insurance agency to confirm I had coverage. I have never in all my years of car rentals had to do this. I was very annoyed by this. I needed to extend my drop off time as we were flying and I had a flight change after the booking was made. I was charged an extra day for this 2 hour difference. This is disgusting customer service.

Reviewed: Sep 6, 2019

Smooth process, best price

Reviewed: Sep 4, 2019

Excellent experience.

Reviewed: Feb 16, 2025

Satisfied

Reviewed: Nov 22, 2024

Great service.

Reviewed: Nov 20, 2024

Very satisfied

Reviewed: Oct 11, 2024

今回、Alamoでレンタルした車は、清潔感があり、外観や内装の状態が非常に良好でした。カウンターの場所も空港内で分かりやすく案内されており、手続きもスムーズで待ち時間が短く快適なスタートを切ることができました。返却手続きも非常に迅速で、スタッフが車両の状態を確認し、短時間で完了しました。特に、スタッフの対応が親切で質問にも丁寧に応じてくれた点が印象的でした。

Reviewed: Oct 6, 2024

Great service.

Reviewed: Jan 5, 2025

I have rented cars many times in North America, and Aucomm's service attitude stands out as the best among various rental companies based on my personal experience. Since they provide dedicated service for individual bookings, there's absolutely no waiting time. They check your flight details in advance, and the moment you step out of the airport, their vehicle is already waiting for you at the entrance. Signing the contract at their location is smooth and efficient.

Reviewed: Oct 28, 2024

The service was excellent, and the staff was very attentive and patient. Overall, from the time we landed and picked up our luggage, it took less than 10 minutes for them to come pick us up. During the ride, the staff explained many important details, which were very useful. The paperwork at the store was handled quickly, and they even helped us set up the in-car navigation. The car was very new, and it was meticulously cleaned both inside and out. When returning the car, we were in a bit of a rush and worried about missing our flight, but everything went smoothly. The car inspection was quick, and they immediately drove us to the airport in the same car we rented, so we didn’t even need to move our luggage. From returning the car at the store to reaching the airport check-in, it took less than 15 minutes. It was a great experience overall.

Reviewed: Oct 25, 2024

The Aucomm team was very cooperative. After renting the car, they created a group chat where we provided our flight details. They picked us up at the airport for car pickup, and returning the car was very convenient. We drove the car to the rental company, and after returning it, they dropped us off at the hotel.

Reviewed: Oct 24, 2024

The overall service was excellent, always responsive, and even provided travel tips. The rental company had well-maintained vehicles and was easy to communicate with. I will choose them again next time.

Reviewed: Oct 20, 2024

They always try to upsell you into a different car to the one that was booked.

Reviewed: Dec 2, 2024

Très efficace.

Reviewed: Sep 6, 2024

픽업 카운터 직원은 그다지 친절하지 않았고 전문성도 좀 떨어져 보험 관련 질문에 속시원한 답변을 들을 수 없었습니다. 차에 네비가 장착되어 있냐고 물었더니 그렇다고 했지만 실제론 없었습니다. 하지만 계약한 Hyundai Elantra 대신 받은 Infinity 차는 트렁크가 좀 작은 점을 제외하고는 매우 좋은 차였습니다. 승차감도 좋고 여러가지 안전장치도 있고. 전반적으로 만족합니다.

Reviewed: Jun 16, 2023

Car was crashed and making noises underneath.

Reviewed: Nov 11, 2022

El coche era el modelo exacto de la reserva. Genial porque tenía un maletero enorme que es lo que necesitaba.

Reviewed: Aug 8, 2022

Excellent, overall very satisfied.

Reviewed: Oct 16, 2024

The car pickup process was convenient and efficient, and the staff were friendly and attentive. The vehicle was in great condition and very easy to drive. We drove from Calgary to Banff, Jasper, Hinton, and Canmore, covering thousands of kilometers over a week. It was a worry-free and pleasant experience!

Reviewed: Oct 2, 2024

The car was similar to the Chevrolet Tahoe that we booked. We were given a Jeep Wagoner instead. It was a very big and spacious vehicle for our road trip. The customer service was excellent and smooth on both pick up and drop off. The only issue was the charge for a tank of fuel was a lot more expensive than if we purchased our own fuel.

Reviewed: Aug 13, 2024

A very satisfying car rental experience

Reviewed: Mar 2, 2024

The car exceeded expectations and the lady who served us at the car collection point was very helpful and pleasant.

Reviewed: Jul 18, 2022

Hidden charges (out of province fee of $50 per day / rental car insurance fee of $10 per day) plus others more than doubled the initial hire fee. Terrible & deceitful tactics designed to gauge the customer without any other option really of changing to another provider. NEVER USE AGAIN!

Reviewed: Sep 26, 2024

The car was not ready for pick up and there was an existing stone chip on the wind shield which is scary coz it might break on me specially on the way to a high altitude location at lake louise. However, the counter staff upon drop off was very nice and quick... It was not ACE though its Discount Cars...

Reviewed: Sep 2, 2019

This location is off site in Calgary, we waited about 50 mins to be picked up , ( Tip, call when you get off your flight for pick up!) Driver was friendly and apologized for the delay, busy and weather! Clean car , Brand New Kia Soul 1500km , over all great experience! AAA +++

Reviewed: Aug 29, 2019

They tried to give me a smaller vehicle than booked but once noted they brought the proper vehicle.

Reviewed: Aug 18, 2019

We expected a Santa Fe; we got a Dodge Durango instead, but no big deal. What was TERRIBLE upon returning the car was that they said we had incurred damages/scratches to the front bumper and they were going to charge us. I did all the driving and we never hit anything. I drove almost all highway miles and parked safely/responsibly. When they first inspected the car they had it parked closely behind another vehicle so they never even inspected the front bumper. Is this a scam? Do they just tell everyone they scratched the front bumper, get money from them, never fix it, park it close to another car during inspection for the next customer? We will dispute any charges. I will stick to a national reputable car rental company from now on; this was so ridiculous and dishonest of them. We did not incur ANY damage to their car; we are very responsible and took great car of the car. They initially got us to choose them with a low rental price, then tried to make up the difference. Not a good nor respectable way to run a business. Hurts them in long run. Expect better.

Reviewed: Aug 18, 2019

Satisfied

Reviewed: Sep 13, 2024

実際借りれたのはシボレーのSUVでしたが大きさも問題なく、借り出し返却できました。

Reviewed: Jan 8, 2023

They close at 8pm. I was late by 5 minutes due to my luggage being lost and had to book a room for the night

Reviewed: Oct 13, 2022

The car had invalid printed insurance. When I called Routes, they emailed me an invalid digital copy. I had to scrap my plans that day, took photos of the invalid insurance.

Reviewed: Apr 13, 2022

Easy to coordinate with. Always organized and easy to get a hold of shuttle. Staff was super friendly as usual

Reviewed: Nov 10, 2021

Always friendly service

Reviewed: Jan 3, 2020

Pick-up was quite smooth, and the staff was friendly. They gave me a new Nissan Pathfinder, said I was the first to drive it, with just over 30 kilometers on it. Returning the car was also very convenient, a quick check and done, even though the car was quite dirty, it was no problem.

Reviewed: Oct 9, 2017

After picking up the luggage at Calgary Airport, just walk out of the hall, cross the road, and go up to the second floor to find the rental office. Very convenient!

Reviewed: Aug 17, 2017

Very good

Reviewed: Apr 15, 2017

The car pickup process was very convenient

Reviewed: Apr 15, 2017

Fast! Great cars! Convenient!

Reviewed: Oct 25, 2019

Wait time for pick up from airport was far too long, company wouldn’t answer phone so shuttle bus never came, waited for over 1hr before eventually sending a bus not big enough to fit everyone who was waiting

Reviewed: Sep 22, 2019

We were told that our US auto insurance did not cover the rental and were required to buy the Discount auto policy. The windshield developed a crack which I reported to their staff. We were told that the policy did not cover windshields and tires and that there would be an additional $500 fee.

Reviewed: Jul 17, 2019

We had a terrible experience with ur company. It took over an hour at the counter for the employees to complete the paperwork. We were charged extra for insurance, which we didn’t need as I verified insurance I had covered me in Canada. When we went to return the car they accused me of putting a hole in the back bumper. It took over 45 minutes to convince them I did not do it. They spent a lot of time checking on the computer to see if that car had damage... they could not find it. It was noted on my inspection report, however it was vague and the employees said that was for another area of the bumper... little did they know we had taken a picture of the damage when we picked up the car... it was dated and time stamped... that shut them up. I will never rent from your company again. I have the employees names if you want to document any of this information.

Reviewed: Jun 11, 2019

I chose this store because it was cheap, but had to wait a long time for the shuttle. The driving distance was over ten kilometers, and the return address was incorrect. I rented a Jeep Grand Cherokee but never received that model. Instead, previous renters either got a minivan or, like us, a Toyota seven-seater, which was front-wheel drive. After three hours of negotiation, the store clearly said they didn't have any Jeep models. Observing the car returns and the parking lot confirmed there were no Jeeps. The manager lacked integrity. We just wanted a four-wheel-drive off-road vehicle, but they claimed no vehicles were available and asked us to come back tomorrow. However, several foreign customers after us received a Dodge.

Reviewed: Oct 4, 2018

Staff was great on timing and curtious.

Reviewed: Jul 31, 2019

Thank you guys for making sure that a car is not going to be one of my concerns on my trip with great customer service and great vehicle!

Reviewed: Jul 11, 2019

The staff were very friendly, there were a lot of people in line to pick up the car, but the process was quick.

Reviewed: Aug 22, 2018

Like: Great courtesy, good timing

Reviewed: Aug 17, 2018

Waited for hours at the airport for the pickup service. They took us to a different rental company without explanation and charged us twice. Refund is still pending. This severely affected our time and budget in a foreign country.

Reviewed: Jan 3, 2018