9 Car Rental Brands at Ottawa Airport (YOW)

The car pickup process was very convenient and straightforward.

Reviewed: Jul 4, 2025

Overall satisfaction

Reviewed: Jun 30, 2025

Overall good. This is the third time I've used their cars, and the service has been pretty good each time.

Reviewed: Aug 13, 2017

The car had only run over 12,000 kilometers and was in very good condition. The staff were very patient and helped us save money. Initially, we were going to use one card, but the staff suggested we rent two cars using two cards to avoid paying an extra 10 yuan per day for an additional driver. Returning the car was also simple.

Reviewed: Aug 26, 2014

The service attitude is very good. Adding an additional driver costs $10 per day, which is a bit expensive. Traveling to Quebec costs $10 per day, with a daily limit of 200 km. Extra mileage fees apply.

Reviewed: May 25, 2025

The company's service is excellent.

Reviewed: Oct 26, 2024

The front desk suggested using QEEQ, which is indeed much cheaper.

Reviewed: Nov 24, 2018

Like: The service & the product
Dislike: Waiting time at the counter during pick up and drop off.

Reviewed: Sep 4, 2018

Alamo is relatively quick, not crowded, and didn't encounter any issues with extra insurance charges.

Reviewed: Jul 5, 2017

Pick-up and drop-off at the airport were quick and easy, and the service was excellent.

Reviewed: May 31, 2017

Satisfied

Reviewed: Aug 9, 2024

When I returned the vehicle at AVIS Toronto in the city, the staff was very aggressive and unkind. I DO NOT recommend the AVIS Toronto service "161 Bay St Unit 140 BCE (Concourse Lvl), Toronto, Ontario, Canada- (B01)"

Reviewed: Sep 5, 2019

Helpful staff, correct offers.

Reviewed: Jul 31, 2019

The rent cost exceeds my expectatio.the counter staff were totally un profesional and they have a very bad attitude.i am sure i will not deal with avis a second time.they charged me 47 $ for less than 30 minutes delay in drop off

Reviewed: Jul 6, 2019

The counter is relatively small, but the service is good.

Reviewed: Aug 4, 2024

I was late arriving for my shuttle, it was quickly rectified and someone was there in 5 minutes. I had a wonderful talk with the lady working at the desk when I arrived. She was fabulous and I enjoyed my time spent there.

Reviewed: Jul 29, 2022

Very satisfied

Reviewed: Oct 7, 2021

I didn't know that the choice of cars was only Kia brand. Wé wait long time at thé counter before served, only one person.

Reviewed: Aug 5, 2020

They need to improve their customer service

Reviewed: Jan 19, 2020

Flawless

Reviewed: Jul 30, 2020

There are plenty of cars available, the service is excellent, and returning the car is convenient.

Reviewed: Aug 26, 2015

Like: Because it was rented on boxing day and returned on New years day I expected there may be problems but all was fine. We were given option of bigger vehicles and because there were no snow tires available we took this to be safer. We went through a pretty huge snow storm and were happy we opted for the heavier vehicle with 4 wheel drive.
Dislike: The Ford explorer ended up being great in snow but a bit hard on gas and it was a very uncomfortable ride. this has nothing to do with the rental agency..just the maker of the vehicle...

Reviewed: Jan 8, 2018