Not bad

Reviewed: Oct 29, 2025

No sales push, great service, and the car provided was in excellent condition.

Reviewed: Nov 10, 2024

You can check in online while queuing. The staff at the store was very nice and simply confirmed with me whether I had purchased insurance before proceeding with the final payment for the rental without any upselling.

Reviewed: Oct 9, 2024

The service was excellent, I requested a smaller SUV and was told to pick whichever I liked.

Reviewed: Aug 12, 2024

Satisfied

Reviewed: Apr 16, 2024

Very quick, and no insurance upselling.

Reviewed: Oct 28, 2025

Reviewed: Oct 24, 2024

The provided phone number was not answered, and there was no professional customer service.

Reviewed: Jun 20, 2024

Very good

Reviewed: Mar 8, 2024

Convenient and easy to find, cost-effective

Reviewed: Dec 26, 2023

Very good, no upselling at all. The process was straightforward and they even upgraded the car to a Mercedes-Benz GLE350.

Reviewed: Oct 17, 2025

Overall, pretty good. The car was in excellent condition, but I was a bit disappointed that this Hyundai model doesn't support CarPlay for navigation. It would be even better if the return location had a shuttle bus to the airport.

Reviewed: Aug 11, 2025

Satisfied

Reviewed: Jul 25, 2025

Very satisfied.

Reviewed: Jun 17, 2025

Excellent!

Reviewed: Feb 3, 2025

Very satisfied, I will book a car on this website again next time. Highly recommended!

Reviewed: Oct 11, 2025

The waiting time for picking up the car was a bit long, but the return process was very convenient. Just follow the navigation. It didn't delay my next flight. The car was relatively new.

Reviewed: Sep 16, 2025

No forced upselling, quick and smooth process, and they even gave us a bigger car.

Reviewed: Jun 30, 2025

Reviewed: Jun 18, 2025

Excellent

Reviewed: Oct 3, 2024

I have rented several times, Hertz is good, and QEEQ is great.

Reviewed: Oct 1, 2025

Overall service was excellent.

Reviewed: Jan 19, 2024

Reviewed: Oct 23, 2023

Excellent experience and smooth process from pick up to return

Reviewed: Nov 25, 2019

The rental company’s service is acceptable, but the return location is hard to find and not well-marked.

Reviewed: Nov 4, 2019

The car was not correct! I booked and paid for a foord explorer 7 seater or similar but only got a Jeep 6 seater. Not the same and I paid extra for 7 seater! I went back to ask the budget cars rep and he said it was a 7 seater. But it was not and they would not check it over and said there was no more cars. We had to then pay for uber trips for the 7th passenger! This is no acceptable when I booked well in advance a 7 seater for 7 passengers.

Reviewed: Jan 2, 2025

Prices are bit higher. Overall good experience..good services...well behaved well managed.. Thanx...

Reviewed: Sep 24, 2024

Budget rep was very friendly and helpful. Process was efficient & quick. An airport pickup so the line was a bit long fbut manageable.

Reviewed: Jul 25, 2023

Very satisfied

Reviewed: Oct 9, 2021

Good, recommended

Reviewed: Aug 9, 2020

On the outgoing recording it started to wait at DOOR 9 Montreal airport. I did...I saw the van loading up people at door 7. If it wasn't because I raced out to the van, he would of gone off with out me. The gentleman at the counter was kind, but didn't greet me. He didn't even look me in the eye. He spoke a little too fast as in he had been repeating the same thing all day, but for me it was the first time I'd heard it. The whole process was quick and painless however. The car was outside and apart from giving me a faint direction on where the car was, I had to guess. I was told to press on the emergency button on the key to "hear" where the car was. The car was clearly cleaned in a rush. I understand Montreal had snow on the ground, but it looked like it had just been cleaned over with a dirty rag on the outside. The carpets were still a bit wet from somebody getting in and out of the car. The car was amazing. I am even interested in looking into it further. Great car, great mileage. The drop off was easy, except there was nobody outside directing where the cars and I had to take a guess what to do. Then I waited for over 10 minutes for somebody to come out and he didn't even noticed I was standing there in the 5C weather. Then I took the Navette back to the airport with a lovely gentleman.

Reviewed: Mar 12, 2020

The process of renting the car was a bit slow. There were two people handling it, and with four people in line ahead, it took about half an hour.

Reviewed: Oct 22, 2019

Very efficient service, the car was in good conditions.

Reviewed: Oct 21, 2019

Overall satisfied, no excessive upselling, and a free shuttle bus to the airport.

Reviewed: Oct 18, 2019

The car actually exceeded my expectations! Great car. It was however stressful to pick it up, and it took way longer than expected. Dropping off the car was a nightmare, as the parking lot was full and blocked the entrance.

Reviewed: Oct 2, 2019

They exceeded my expectations and were friendly. The vehicle was amazing and the drive was memorable.

Reviewed: Oct 1, 2019

Like: They were very friendly when picking up the vehicle, however they never once indicated the rules for drop off.
Dislike: At drop off that is when all the rules where expressed.. once must have this up front and written from the beginning

Reviewed: Jul 10, 2018

Like: Excellent service at both the Montreal and Toronto airports. Great minivan. Outstanding price and value.
Dislike: Nothing.

Reviewed: Jul 4, 2018

Attentive and meticulous service

Reviewed: Sep 4, 2017