15 Car Rental Brands at Nagoya Chubu International Airport (NGO)

The car model did not match the description, the vehicle was old, and overall the experience was very poor.

Reviewed: May 6, 2025

Extremely satisfied. I've rented cars all over the world many times, and this was my first time renting in Japan. The service provided by this company was impeccable—the staff were highly responsible and promptly responsive. They handled pickup and drop-off with shuttle service throughout, making it a worry-free car rental experience. Definitely a highly recommended rental company.

Reviewed: Apr 17, 2025

The process of picking up and returning the car was simple, with no upselling or unnecessary hassle. Very good.

Reviewed: Mar 20, 2025

The staff were very friendly and provided excellent service.

Reviewed: Mar 12, 2025

Very satisfied.

Reviewed: Jan 7, 2025

Very satisfied, they proactively contacted us two days before the car pickup.

Reviewed: Apr 27, 2025

Thank you so much. Communicated via WeChat beforehand. The entire process of picking up and returning the car was smooth and pleasant! Xiao Lu at the store shared a lot of useful information, highly appreciated.

Reviewed: Mar 24, 2025

The service was excellent. They contacted me in advance to confirm the validity of my driving license. Fortunately, they reminded me about the IDP's validity period; otherwise, it might have disrupted my trip. Thanks to the car rental staff.

Reviewed: Mar 10, 2025

Very convenient and nice.

Reviewed: Jan 31, 2025

Quick follow-up

Reviewed: Jan 18, 2025

Excellent service, very detailed communication.

Reviewed: Apr 22, 2025

Very satisfied.

Reviewed: Apr 7, 2025

Very satisfied.

Reviewed: Mar 14, 2025

The windshield wipers did not clean properly, making it hard to see the road. The water spray for the windshield was also inadequate, leaving some areas unwiped.

Reviewed: Jan 31, 2025

Very satisfied.

Reviewed: Oct 26, 2024

Great experience, will continue using in the future.

Reviewed: Jan 27, 2025

There were too many people, and picking up the car took an hour.

Reviewed: Jan 6, 2025

Satisfied

Reviewed: Dec 27, 2024

Excellent experience! The pick-up process was quick and clearly explained, and the drop-off process was fast too. Great job!

Reviewed: Dec 17, 2024

Returning the car was very quick. Check the car carefully, and report any scratches immediately.

Reviewed: Jul 14, 2024

Excellent.

Reviewed: Apr 28, 2024

My flight was delayed and by the time I arrived at the car rental company, they were already closed. I tried numerous ways to contact the staff, and they came to give me the car after 11 PM. It was absolutely wonderful!

Reviewed: Jun 20, 2017

The process is simple and quick, the cars are very new, and the prices are reasonable.

Reviewed: Jan 8, 2020

not enough manpower of staff as a couple in front of me already spent 30 minutes proceeds document or something. Then another 2 group behind of me keep waiting

Reviewed: Dec 18, 2019

Great service, took less than 10 minutes to pick up the car and 5 minutes to return it. They also provided information about gas stations before return, and directions to the return location using maps...

Reviewed: Nov 4, 2019

Car was in good condition & clean. Pick up location requires abit of a walk to find but process was fast.

Reviewed: Sep 28, 2019

Very convenient, with clear vehicle explanations.

Reviewed: Oct 7, 2018

.

Reviewed: Oct 14, 2019

Don't expect the staff to speak English

Reviewed: Jun 13, 2019

This time it's very expensive.

Reviewed: Jan 15, 2018

Located inside the airport, a short walk away.

Reviewed: Nov 10, 2016

Very considerate

Reviewed: Aug 22, 2024