15 Car Rental Brands at Fukuoka Airport (FUK)

The staff were positively brilliant. Car rental companies have a very bad reputation but I could not speak more highly of the staff there. They were so incredibly friendly and helpful. She even gave my daughter a little toy! I will definitely be renting from them again.

Reviewed: Oct 22, 2024

Very satisfied

Reviewed: Jun 15, 2024

It was Times in Fukuoka providing the rental NOT Europcar

Reviewed: Oct 14, 2024

Great car, very clean and paperwork was in English which was good. Counter service staff should be able to speak some English. This was not the case and made the collection process quite stressful.

Reviewed: May 10, 2022

The service was excellent, and the process was smooth and fast.

Reviewed: Oct 12, 2019

1. The store is located at Fukuoka Airport's domestic terminal, which is very inconvenient for foreign tourists. It's impossible for tourists not to take domestic flights in Japan, especially when returning the car before flying back home. They only offer shuttles to the domestic terminal, and customers have to take their own bus to the international terminal, which was difficult as we had heavy luggage and were all women. When we asked for extra help, they flatly refused! The domestic to international terminal shuttle bus was also very crowded, which made the experience quite distressing. 2. The insurance details were not clearly explained when booking the car, so we just chose the basic option. There were no detailed explanations given when we picked up the car. While using the car, we hit a roadside fence while reversing due to the narrow road. Upon closer inspection of the insurance policy, the highest compensation was 50,000 yen. Additionally, if the car can still be driven, another 30,000 yen (or 70,000 yen if it can't be driven), totaling 80,000 yen in fees! There was no room for negotiation, even if it was just a minor scratch. It felt so unfair! If they had explained the insurance details clearly, we could have just paid a small fee of 1,000-2,000 yen and resolved everything. Such a great trip was completely ruined in the end!

Reviewed: May 6, 2019

Although I booked through Europcar, in Japan it was actually Times. The booking reference didn't match. Eventually, we asked at the airport information desk and compared phone numbers from different car rental companies to find out it was Times and got the specific store location. Otherwise, we would have had to call the store, but our phone cards were for internet use only and couldn't make calls, which made it more troublesome.

Reviewed: Nov 6, 2015

Staff spoke little English but otherwise happy with the service

Reviewed: Sep 29, 2024

Extremely satisfied

Reviewed: Jul 29, 2024

Very good

Reviewed: Jul 7, 2024

nice, make sure go to FUK international terminal

Reviewed: Nov 7, 2023

The rental company staff spoke Cantonese, communication was easy.

Reviewed: Dec 23, 2019

บริการดี ติดต่อง่ายเมื่อไปถึงจุดรับรถ

Reviewed: Sep 27, 2024

Excellent service

Reviewed: Jul 29, 2024

Very good, staff speaks English well

Reviewed: Jul 13, 2024

I meet staff at counter budget at airport and she give direction to pick up point on 3rd floor, thanks Staffs at pick up and drop off are friendly

Reviewed: Jun 23, 2024

일본은 고속도로 통행료가 한국에 비해 비싸니 넉넉하게 예산 생각하고 렌트하세요.

Reviewed: Mar 13, 2024

ดีที่รับรถตึกอาคารจอดได้เลย ไม่ต้องนั่งรถไปที่ร้าน ควรมี Whatapp ไว้ ร้านจะติดต่อมา 1วันก่อนรับรถ ส่วนเรากังวลลองadd เบอร์ร้านในWhatsApp ทักไปก่อน 3วันล่วงหน้า ก็ตอบคำถามได้ดี

Reviewed: Aug 13, 2024

The staff service attitude is very good, very polite.

Reviewed: Feb 14, 2024

Booked over six months in advance but didn't get the requested car and they unreasonably asked me to accept it.

Reviewed: Aug 20, 2023

New car in good, clean condition. If the office can open earlier than 8am will be good as need to rush to catch 10am flight. Office is near domestic airport so need to rush to International airport to return car. They don’t allow to return at International airport

Reviewed: Jun 5, 2023

Drop off car customer service a bit rude.when ask more questions she will show her face. We were overcharged for the petrol price at the counter. Very disappointed

Reviewed: Aug 29, 2019

Very good attitude

Reviewed: Aug 7, 2017

The car is better than what I booked. Bigger car and spacious. Able to accommodate 1 big and 2 medium luggages and small luggage.

Reviewed: Dec 3, 2019

good

Reviewed: Dec 7, 2019

The pickup location is right next to the subway station.

Reviewed: Dec 4, 2019

Detailed instructions

Reviewed: May 10, 2019

Great service attitude, the shuttle bus picked us up directly at the departure gate

Reviewed: Jun 21, 2018

Fast car pick-up

Reviewed: Mar 25, 2018