26 Car Rental Brands in Venice, Italy

The lady at the front desk was excellent.

Reviewed: May 6, 2025

Overall, the process was smooth. They didn't push insurance and proactively informed us that if issues arise, the store would deduct the deposit first, and individuals would handle claims with the car rental app later. The car pickup process was quite organized and straightforward.

Reviewed: Apr 26, 2025

Good

Reviewed: Mar 26, 2025

Overall not bad. There was no option for snow tires during booking. When I arrived and requested snow tires, the Audi Q3 I booked didn't have them, so I had to switch to a Ford Focus Wagon. They counted it as an upgrade and charged me an extra 31 euros per day. Other than that, everything was good.

Reviewed: Feb 7, 2025

Aggressive upselling

Reviewed: Jan 29, 2025

The service was quite good.

Reviewed: Apr 28, 2025

Very satisfied

Reviewed: Apr 27, 2025

Very satisfied.

Reviewed: Mar 30, 2025

Overall acceptable, but very dissatisfied with the changes in color and model.

Reviewed: Mar 10, 2025

Good

Reviewed: Jan 26, 2025

Overall, it was quite good.

Reviewed: Apr 10, 2025

Overall, pretty good.

Reviewed: Apr 10, 2025

The car rental process was very smooth.

Reviewed: Oct 27, 2024

Satisfied

Reviewed: Oct 16, 2024

Picked up car at Venice Marco Polo airport. Counter is located in parking P1 third floor. Checking out the car was a smooth process. The car was clean and in good condition. Had a punctured tyre during the trip and they provided a workshop for us to repair. Overall communication was very good.

Reviewed: Sep 11, 2020

Pretty good overall.

Reviewed: Apr 9, 2025

The car pickup process was smooth.

Reviewed: Feb 16, 2025

I was maliciously charged, and I completely disagree with the resolution provided. The pickup store was Rent Smart24 at Venice Airport. When returning the car, there was no step to sign off on any additional charges, yet I was charged unfairly with the excuse that there were scratches on the tires and rims.

Reviewed: Feb 7, 2025

The service was very enthusiastic, but the car had some unusual noises. It was a diesel engine.

Reviewed: Feb 5, 2025

Excellent

Reviewed: Nov 20, 2024

It was already nighttime when picking up the car, and I didn't notice a small chip on the glass. When returning the car, I was asked to pay nearly 1000 euros. Feels like a scam company.

Reviewed: Mar 25, 2025

Satisfied

Reviewed: Dec 23, 2024

Customer service and road side assistance is terrible.

Reviewed: Oct 12, 2024

I cant take a final invoice or receipt. Im still waiting send to me.

Reviewed: Oct 4, 2021

Good

Reviewed: Aug 9, 2020

They unexpectedly found three barely visible scratches. I was in a hurry and didn’t take photos, resulting in a 500-euro charge! This rental company should be used with caution!

Reviewed: Jan 21, 2025

Extremely satisfied

Reviewed: Dec 6, 2024

Noleggiare, although very friendly, brow beat us into buying their additional insurance for 0 excess on the car.

Reviewed: Sep 30, 2024

Overall, the pick-up and drop-off went smoothly, and the journey was seamless.

Reviewed: Jun 24, 2024

The instructions for pickup and drop-off locations were unclear, wasting a lot of time during both processes. There were no clear directions.

Reviewed: Jun 22, 2024

Snow chains, which are legally required, were charged additionally. Even though I had confirmed there would be no cross-border fees, the store charged extra upon arrival.

Reviewed: Jan 1, 2025

The car pickup was not okay. The female staff had a bad attitude, and they gave us a broken car that was not of the same grade. We had to argue a lot before getting a replacement.

Reviewed: Jul 22, 2024

A pesar de que la tendencia en Europa para autos automáticos es que son más caros que los autos manuales, el precio fue adecuado en comparación con otras agencias.

Reviewed: Apr 27, 2022

Surprising rental than the one made at Venice airport. I had rented a Peugeot 3008 that was not available at the airport, the "Budget" attendant handed us the keys to a brand new Audi A8 quattro ...... for the initial rental price. This is what I call “service” Thank you for your professionalism.

Reviewed: Aug 11, 2020

These people are pure fraud and robbers. I returned the car with full fuel even then these thieves never returned my security deposit of 80 euros. I kept on emailing them but thieves are thieves.

Reviewed: Nov 10, 2019

最悪の会社です。

Reviewed: Dec 16, 2024

Satisfied

Reviewed: Nov 6, 2024

The car had a few more scratches than were highlighted at pick-up but I took pictures and there were no issues raised at drop-off

Reviewed: Dec 7, 2023

So-so

Reviewed: Feb 17, 2023

Very easy, cheap, and fuss-free service. The car was in good condition. We'd got a hybrid car which helped save a lot on gas.

Reviewed: Nov 28, 2022

Very good! Easy to communicate.

Reviewed: Nov 9, 2024

Good.

Reviewed: Oct 15, 2024

Quite satisfactory.

Reviewed: Sep 11, 2024

It's okay.

Reviewed: Sep 4, 2024

Great service but would have liked something closer to the airport.

Reviewed: Sep 18, 2019

Our group of 8 rented two cars in Venice. During the booking process, we selected the option for cross-border travel to Slovenia, Croatia, Montenegro, and Bosnia and Herzegovina. The customer service at the rental platform informed us that this rental company allowed cross-border travel and also sent us an email reminding us of this. At pick-up, we explicitly informed the staff of the countries we needed to cross and inquired about any additional fees. The staff did not charge any extra fees and handed the cars over to us. However, when we tried to enter Bosnia and Herzegovina from Montenegro, we were denied entry due to missing vehicle documents required by the rental company. We attempted entry at two different border crossings but faced the same result, which severely disrupted our travel plans. If we had abandoned our plans for Bosnia and Herzegovina, we would have lost the cost of three nights of hotels there and incurred additional costs for three more nights in Croatia. As a result, we were forced to spend an entire day driving back to Dubrovnik, Croatia, to rent two new cars for €400 and then re-enter Bosnia and Herzegovina. This disrupted our originally planned road trip, adding over 10 hours of extra driving. After contacting the platform to address this issue with the rental company, the platform actively helped with communication, but the rental company's efficiency was extremely poor. We were very disappointed with their service. If you plan to travel across borders to non-EU countries, I strongly recommend avoiding this rental company!

Reviewed: Nov 7, 2024

Our group of 8 rented two cars in Venice. At the time of booking, we specifically indicated that we needed to cross the borders into Slovenia, Croatia, Montenegro, and Bosnia and Herzegovina. The customer service at the platform confirmed that this rental company allowed border crossing and even sent us a reminder email about the border-crossing permissions. When picking up the cars, we explicitly informed the staff of the countries we planned to visit and inquired about border-crossing fees. The staff did not charge any additional fees and handed over the cars to us. However, when entering Bosnia and Herzegovina from Montenegro, we were denied entry because the rental vehicles lacked the necessary entry documentation. We tried two different border points but were met with the same issue, which severely disrupted our itinerary. Abandoning our planned journey in Bosnia and Herzegovina would have resulted in losing the cost of 3 nights' hotel reservations and incurring additional costs for 3 extra nights in Croatia. As a result, we had no option but to spend an entire day driving back to Dubrovnik, Croatia, where we spent 400 euros renting two cars again to re-enter Bosnia and Herzegovina. This caused our originally planned road trip loop to be interrupted, and we ended up driving more than 10 extra hours. We contacted the rental platform to request the rental company to address the issue, but we have not received any response. We are extremely disappointed with the service of this rental company. If you plan to cross into non-EU countries, avoid this rental company at all costs!!!

Reviewed: Nov 3, 2024

Our group of 8 rented two cars in Venice. When booking, we selected the option to allow cross-border travel to Slovenia, Croatia, Montenegro, and Bosnia & Herzegovina. The customer service of the rental platform had informed us that this rental company permits cross-border travel and even sent us an email reminder about the policy. At the time of pickup, we clearly informed the staff about the countries we planned to visit and inquired about any cross-border fees. The staff did not charge any additional fees and handed over the cars to us. However, when we tried to enter Bosnia & Herzegovina from Montenegro, we were denied entry due to missing vehicle documentation from the rental company. We attempted entry at two different border checkpoints, both with the same result, which seriously disrupted our itinerary. Abandoning our Bosnia & Herzegovina trip would have cost us three nights of hotel bookings as well as incurred additional expenses for three more nights in Croatia. We had no choice but to spend an entire day driving back to Dubrovnik, Croatia, and rent two new cars for €400 to re-enter Bosnia & Herzegovina. Our originally planned circular road trip was interrupted, and we drove over 10 extra hours. After contacting the platform to request assistance, we received no response from the rental company. We are extremely disappointed with their service. If you're planning to travel to non-EU countries, avoid this rental company at all costs!

Reviewed: Nov 3, 2024

Great experience, very simple procedures, the car had only 900 kilometers on it, excellent condition

Reviewed: Jan 29, 2024

Overall experience was good. No complicated procedures. To pick up the car, you only need a passport, credit card, and a driving license. Successfully picked up the car with a UK driver's license that I've had for just over a year, without an IDP. A 500 EUR credit card pre-authorization was returned the day after returning the car. The staff inspected the car carefully when returning it, so make sure to take a video around the car before renting to avoid any disputes. Got a Golf, which was a bit small but suitable for four people. The car only had a type-C port, so remember to bring an adapter.

Reviewed: Dec 23, 2023

Pretty good.

Reviewed: Oct 29, 2024

Terrible service.

Reviewed: Oct 19, 2024

The car rental staff speak excellent English, communication is smooth.

Reviewed: Oct 16, 2024

Overall, it was smooth and satisfactory.

Reviewed: Oct 4, 2024

It's okay.

Reviewed: Sep 8, 2024

Not bad

Reviewed: Jul 7, 2024

Very satisfied. It was my first time renting a car in Italy, and it was much more convenient than I expected. There was a shuttle to take us to the store, and the car they provided had only around 10,000 kilometers. It was very new.

Reviewed: Jun 10, 2024

The car's interior was quite old and not very clean. The main issue was that the costs were unclear throughout the process. Using a credit card, I paid a deposit beforehand, another deposit at the store, and was charged an additional 180 euros when returning the car. In the end, I still didn't understand how much I paid in total!

Reviewed: Aug 10, 2023

Hertz has great customer service and is very professional. I'll always use Hertz in the future.

Reviewed: Nov 6, 2019

Big company, trustworthy

Reviewed: Oct 16, 2019

The car was not available that we requested. Took 3 tries to get a car that would work. Very disappointed.

Reviewed: Sep 20, 2019

They downgraded the car but didn't refund! My car was downgraded from UFAH to FFAR, and they didn't refund the difference. The vehicle had many issues, various scratches, and dents. They just told me it was mentioned in the documents, which were a mix of Italian, German, and English, making it very hard to understand. If you don't accept it, you have to give up the car, affecting your trip.

Reviewed: Jul 6, 2024

You should plan ahead and check if the car has any damage before picking it up.

Reviewed: Jun 29, 2024

Terrible experience... Poor service attitude, aggressive upselling, many hidden charges

Reviewed: Feb 7, 2024

There were hidden charges, and I was additionally charged for car cleaning.

Reviewed: Dec 30, 2023

That wanted to sell their insurance too much. Even though I said that I already have a full cover from Qeeq, they've been saying that it won't cover anything so I have to get theirs.

Reviewed: Dec 27, 2023

A supplier to be wary of, expect to be forced to spend 300 euros.

Reviewed: Aug 1, 2023

They tried to scam us by inventing some random damage on the car. I had pictures from when I picked it up and before dropping it off. Although the guy did not admit it, it was evident that he damaged the car while inspecting it to charge us. In the end, after showing the pictures, the guy changed the subject and received the car without any complaints or so.

Reviewed: Sep 16, 2022

Few staff, long waiting time

Reviewed: Aug 9, 2023

Amazing easyness on receiving the car. Dollar is a pleasant surprise

Reviewed: Jul 24, 2023

Excellent

Reviewed: May 26, 2022

We waited a long time to pick up the car. When returning, the parking garage where we told to return it was full and it took a long time to straighten out where to go.

Reviewed: Jul 12, 2019

Like: Efficiency
Dislike: Waiting time at pick up

Reviewed: Aug 18, 2018

Nos dieron un Audi Q2 automático. No tenían el auto que habíamos reservado

Reviewed: Jan 8, 2023

The car rental company in Naples was quite difficult to find; it took us three hours to locate it.

Reviewed: May 27, 2019

We have had very serious trouble with charges from Maggiore amounting to many Euroes. The reason is that Maggiore did not register our car properly (we ordered a BMW 3-series, but was given a 1-series - that was to small for us. Thus we changed to a Audi Q3 that was OK. But the person that got the BMW that we should have had was speeding and somehow the car was still registred on us... I have now received a fine from Italian police from a person driving a BMW at a location that I have never been. I was climbing mountains at the same time... The Maggiore will have to reimburse med for all the fines they have charged direkctely to my credit card and have to contatct italian poice (V/90746490X/2018) to have them cancel the fine.

Reviewed: Mar 1, 2019

Like: Bit slow on pick up of vehicle as counter was busy but still out in less than 20 minutes. Car had some damage but it was well documented on the paperwork and drop off was very fast and efficient . Found staff to be very friendly and helpful.
Dislike: No complaints, little concerned about damage but turned out to be no priblem

Reviewed: Sep 19, 2018

The registration process was very simple, and the service was warm and welcoming. They personally guided us as we inspected the car's condition. Everything was efficient and timely.

Reviewed: Aug 31, 2018

Very professional and friendly staff!! Real personalized service! Absolutely outstanding!

Reviewed: Mar 12, 2020

Like: good condition car and great staff
Dislike: Na

Reviewed: May 30, 2018

1. non avendo macchine a benzina del gruppo che avevo richiesto, mi hanno addebitato 9,90 per la tassa sul diesel!!! (non era un problema mio) (e non la fa pagare nessuno per quelle categorie d'auto...) 2. al mio rientro mi hanno "consigliato", dicendomi che rischiavo di aver addebitata la pulizia dell'auto, che passassi da un lavaggio ad "aspirare" quelle 4 pietrine che c erano dentro. Risultato: 15 minuti tra cercare il benzinaio, cambiare i gettoni, aspirare e ritornare. tutto questo potevano farlo loro in 2 minuti esatti visto che è stato il tempo effettivo necessario per aspirare "quella gran quantità di terra che c'era..."

Reviewed: Feb 28, 2020

Ils m'ont oblige a payer une assurance supplementaire alors que ma carte bancaire offrait des garanties superieures.

Reviewed: Sep 17, 2019

À recommander L’essayer c’est l’adopter

Reviewed: Aug 25, 2019

The car was sufficient. I only needed a small car. I am not a fan of Smart cars but it was okay.

Reviewed: Jul 12, 2019

They made us wait for more than an hour and didn’t have the car on hand ... finally gave us a upgrade wich was good. Service was terrible the girl that dis the booking was super rude and that just the beginning...

Reviewed: Jul 7, 2019

Counter staff very friendly and helpful.

Reviewed: Oct 23, 2019

I have never waited so long to get a rental car in my entire life! Over 2 hours, with not many people in line. While I liked the car, it was too big for our purposes, but I was so exhausted from the long wait that I didn't want to exchange the vehicle. I vowed never to rent with Ecovia again! 1 hour into the wait with no movement in the line. Still have not received an explanation or apology for what took so long!

Reviewed: Sep 11, 2019

Good company, but signs led us to doing quite a lot of searching. Please tell other customers it is on the top of the parking block and the airport exit number.

Reviewed: Aug 28, 2019

Too few staff, those there were good, but unable to meet the demand hence slow service. Parking in ecovia area limited, had to double park, nobody there to check vehicle in.

Reviewed: Aug 27, 2019

Do not rent from Ecovia/Autovia. I picked up the car at the airport, drove it to a gated residence, and parked it and didn't drive it again until I returned the car to the airport. When I returned the car, they found a "scratch" on the Back of the mirror and Ecovia wants to charge me about $160. This is a ridiculous and frivolous charge. First, it was late at night, dark and rainy when I picked up the car. I did a cursory inspection of the vehicle but who checks the back of the mirror for scratches? No American company would charge you for this. Just look at the attached picture ! I'm sure the scratch was already on the car when I picked it up because it was parked undisturbed in a garage at a residence. Maybe I was penalized for not purchasing their insurance. I appealed the charge to Ecovia/Autovia to no avail. The other practice that this company did was to give me the car with the tank 2/8ths full of gas. When this happens, the customer Always returns the car with more gas because he/she does not want to be charged. The customer deserves a car with a full tank of gas at pick-up. Start-up rental companies like Ecovia with unethical practices like this should be avoided. They drive you to the major car rentals where you know you will pay more but they won't try to screw you like Ecovia is doing to me. The low price isn't always a good deal. It bothers me that this company is getting away with screwing me on such a frivolous charge. Just look at the picture. I will not rent from Ecovia again. Buyer beware of Ecovia/Autovia!

Reviewed: May 10, 2019

Good company. Only the 12V connection was not working so i couldn't use my GPS Garmin (USB port didn't work with my device and that wasn't the Green Motion fault because it didn't work in other cars as well).

Reviewed: Oct 16, 2019

Long waiting time

Reviewed: May 20, 2018

Nice car, slick, professional and friendly service.

Reviewed: Aug 23, 2019

45mn pour récupérer le véhicule

Reviewed: Jul 7, 2019

Given lower category of car and no one cared. Staff didn't care and were not helpful in sorting out our problems. Car dirty. Terrible car to drive.

Reviewed: Jul 2, 2019

Good service

Reviewed: Nov 2, 2018

Very easy to use. Friendly check-in experience in foreign country. Process took about 10-15 minutes. No issues.

Reviewed: Jun 24, 2019

Very satisfied, the car was in good condition.

Reviewed: Aug 4, 2024

car was ok but the phone number provided for the shuttle didn't existed, the customer service as well, there was no direct contact with the local agency, through the online support managed to get a phone contact that redirect my call to a.different country. Someone had to come from 40km away just to take me to the agency 2km away where i got the car at the end, the agency clerk didn't offer any apology neither any partial refund for the time and petrol wasted by the person who took me to the agency. Extremely unacceptable

Reviewed: May 8, 2019

The staff were polite and patient, especially the lady who assisted us during the car return.

Reviewed: Sep 17, 2018