22 Car Rental Brands at Barcelona Airport (BCN)

Overall pretty good. They suggested upgrading the car model and additional insurance, but didn't push further after refusal.

Reviewed: May 4, 2025

Pretty good, they didn’t try to upsell insurance. However, they didn’t check the car during the return process. Even though I clearly refueled the tank before returning, they still charged me over $10 for fuel. The amount wasn’t much, so I didn’t pursue it further. Still, it would be better if they conducted a clear inspection during the car return.

Reviewed: Apr 15, 2025

The process of renting and returning the car was somewhat slow, and two months after returning the car, I was charged for a traffic violation without any prior notice.

Reviewed: Apr 15, 2025

Overall, very satisfied.

Reviewed: Apr 8, 2025

After repeatedly confirming with the staff about the deposit breakdown, we were told that part of it was an upgrade fee for the vehicle and the rest was just a standard deposit. However, after returning the car, no invoice was provided proactively. When we eventually obtained the invoice from the rental platform, we discovered that insurance had been forced upon us. We’ve never encountered such a situation when renting cars overseas, and we’re not sure if this is a problem specific to Spain or Europcar. Regardless, it feels like we were scammed. Everyone should be cautious—it's best to record videos and audio throughout the process as evidence. Otherwise, if the rental company denies it later, you won’t be able to defend your rights.

Reviewed: Apr 1, 2025

It took more than two hours to queue for the car. Such a long wait was an absolutely painful experience after a long flight. This is the first time in all these years of renting cars that I've encountered something so time-consuming.

Reviewed: Apr 29, 2025

Overall very satisfied. QEEQ sent email reminders before crucial steps like pick-up and return, highlighting key issues to pay attention to, which deserves a big thumbs up! The driver's license translation service was excellent and multi-lingual, so it can still be used in other countries next time. Last year, I went to Turkey.

Reviewed: Aug 15, 2024

Pretty good.

Reviewed: Aug 5, 2024

It's okay. Because we only had one credit card, they swapped us to a Peugeot 5008 for the same price.

Reviewed: Apr 6, 2024

No tuvimos que pagar nada extra de lo que ya habíamos pagado en la reserva a través de qeeq.com, ni seguros, ni comisiones, estaba todo incluido a un precio excelente.

Reviewed: Oct 1, 2021

Due to the inconvenience of parking in Barcelona, I returned the car early at a different location. There was a 40 EUR fee. The car pickup was convenient, with no additional requirements, and the car was new.

Reviewed: Apr 28, 2025

If the staff's statements are not truthful, what part of this rental company can be trusted?

Reviewed: Apr 7, 2025

Very good.

Reviewed: Feb 7, 2025

Pretty good, except for the high deposit amount.

Reviewed: Dec 22, 2024

Professional and satisfactory. The car was in good condition with minimal scratches, unlike my previous rental experience with Europcar where the car had many scratches, leading to disputes afterward.

Reviewed: Dec 14, 2024

Good service, no upselling, everything done according to rules.

Reviewed: Apr 21, 2025

They promoted insurance, but stopped after we declined. Mileage limits apply.

Reviewed: Mar 25, 2025

They really go all out to sell insurance. Make sure to bring your personal chip credit card!

Reviewed: Dec 31, 2024

The SUV I got had a DR logo. When I picked it up, the car had scratches, three tires were underinflated, one license plate screw was loose, and the carpet under the footrest had two worn-through holes. The rental company didn’t conduct a handover; they just gave me the key and told me to get the car myself. Returning the car was also just parking in the assigned spot and dropping the key into a mailbox. I was very worried the rental company would charge me extra money. This is not QEEQ's issue; it’s a problem with foreign rental companies—they’re not as thorough and reliable with vehicle inspections as companies in China. Two deposits were required: one for €900 as a violation-related deposit and another for over €110 as a full-fuel deposit.

Reviewed: Oct 12, 2024

It was average. When returning the car, the lady claimed there was an issue with a headlight cover! The contract she gave me noted several damages but didn't mention the headlight cover. She asked if I took photos during pickup—luckily, I did. The parking lot was quite dim at the time, so the photos weren’t very clear, and I didn’t carefully take pictures of the entire car. Fortunately, I had a photo of the front. After showing her, she didn’t say much. I asked her why they didn’t list all the damages, and she said, 'We’re humans too, and mistakes happen.' I’m not sure if this was intentional or not!

Reviewed: Dec 18, 2024

Good service, reasonable price, smooth pickup and return process, no unreasonable strictness.

Reviewed: Apr 13, 2025

The car rental company at Barcelona Airport did not have the reserved seven-seater SEAT ready, and it took too long to find an alternative model.

Reviewed: Oct 23, 2024

There weren't many people in line, only 4 ahead of me, but it still took 2 hours.

Reviewed: Aug 6, 2024

The car was in good condition

Reviewed: Apr 30, 2024

The original model was an electric 5-door with a large trunk. On site, they said the same class of electric car does not have 5 doors. How can it be considered the same class if it doesn't have 5 doors? The staff said I would have to pay an extra 90 euros to upgrade to an Alfa Romeo or 60 euros to switch to a gasoline 5-door car. Whether electric or gasoline, the Fiat 500 is the cheapest model with the least space. How can it be considered the same as a 5-door car? Additionally, I checked the new electric Fiat 500 in recent years should have a range of over 400 km when fully charged, but this car showed only 200+ km at 96% charge. Clearly, the rental company deliberately bought the base model battery. After a round trip to Mataro for a meal, it had only about 40% left, so I had to pay an extra 28 euros for electricity. Furthermore, if not contested, the electricity cost is calculated as if it was 100% charged, not 96%. Even more absurd, the first car only had 81% charge. Be cautious when renting an electric car from this company and inspect everything thoroughly, including body scratches. The car checklist was also inaccurate, and if you're not careful, you might get charged for any damages when returning the car.

Reviewed: Feb 8, 2023

Very good, but it's not the rental company's insurance. The deposit of 1200 is a bit high.

Reviewed: Mar 31, 2025

The staff was polite, and there weren't many people. However, they pressured me into buying insurance and claimed it was mandatory if I planned to cross the border.

Reviewed: Mar 22, 2025

El precio superó mis expectativas. El resto de la experiencia fue también buena.

Reviewed: Dec 3, 2024

Firstly, there were hidden charges, such as mandatory insurance. Secondly, another required fee had to be paid as well. Thirdly, I smoked a few puffs of an e-cigarette with the car window open, and was charged 80 euros. It is recommended to choose a larger company; while they may seem expensive upfront, the overall cost is similar.

Reviewed: Nov 26, 2024

The waiting time depends on whether the renter's documents are complete, mainly the credit card. If the renter has a credit card under their own name and speaks the language well, they are less likely to encounter issues.

Reviewed: Oct 13, 2024

A bit hard to find, the address location is slightly off.

Reviewed: Mar 3, 2017

Excellent, the car was very easy to drive.

Reviewed: Mar 17, 2025

There was no guidance when picking up the car, so I had to find it myself. I ended up walking a long way and couldn’t find the car, then had to go back, which wasted a lot of time. It was also very inconvenient to carry luggage.

Reviewed: Oct 31, 2024

The staff at the rental company were quite friendly.

Reviewed: Jun 22, 2024

It's okay.

Reviewed: Mar 11, 2025

The staff is friendly and attentive.

Reviewed: Dec 21, 2024

Not good, the car rental company provided poor service. They said we could drive straight out, but the barrier at the exit didn't lift. Ended up paying over two euros for parking and wasted half an hour dealing with it.

Reviewed: Oct 9, 2024

Very satisfied, smooth communication.

Reviewed: Aug 20, 2024

The service was quite good, and the staff were very patient despite the language barrier.

Reviewed: Aug 13, 2024

Very satisfied. After I got the car, there was a constant warning about the key's low battery. I drove for a few days but couldn't find a place selling button batteries, so I let it go. Of course, the remote functions of the key worked perfectly during the rental period.

Reviewed: Mar 3, 2025

The reserved time had arrived, but the car was not ready yet. Waited for over 20 minutes.

Reviewed: Feb 12, 2025

Como punto negativo, el vehiculo se entrego con medio depósito y eso dificulta el llenado posterior para la entrega. La necesidad de tener una targeta de crédito y no sólo de débito también puede dar complicaciones.

Reviewed: Jan 22, 2025

The customer service's attitude was decent, but I rented a seven-seater MPV. When I went to pick up the car, they informed me that I couldn't drive the MPV because I was under 23-24 years old. Instead, they offered me a seven-seater SUV, but I had to pay extra. I had carefully checked the age and driving experience requirements for the company and vehicles when making my selection. However, during pickup, they refused to give me the car, citing age restrictions.

Reviewed: Dec 12, 2024

Very satisfied

Reviewed: Nov 3, 2024

Generally satisfied, fewer tricks, and more sincere service.

Reviewed: Feb 28, 2025

It's okay. Previously, the car booked online took some time to become available, but they quickly provided a slightly inferior replacement.

Reviewed: Feb 16, 2025

Very good attitude.

Reviewed: Feb 3, 2025

Excellent

Reviewed: Oct 3, 2024

Overall satisfied, but the car model might be adjusted and the fees might fluctuate accordingly.

Reviewed: Aug 27, 2024

When I arrived, they told me I needed to make a reservation one day in advance.

Reviewed: Feb 14, 2025

Good and satisfactory

Reviewed: Sep 9, 2024

Renting a car in Europe is actually quite convenient, as long as you have all the necessary documents, the process is very quick. However, the rental office may upsell insurance and vehicle upgrades. Personally, I think buying full insurance at the rental office is necessary when traveling abroad—it’s more convenient than dealing with claims back home after an accident abroad. So I purchased it. As for the vehicle upgrade, since the available upgraded model was the new Mercedes C200D, and as a car enthusiast, I couldn't resist choosing it. Overall, spending money always feels worth it.

Reviewed: Aug 5, 2024

The store has two counters, there were no other customers in front of us, so my friend and I processed at the same time, very efficient and good service.

Reviewed: Jun 19, 2024

The car met our expectations. The staff is friendly but still try to upsell their insurance. They blocked my cc for €2000 since I didn’t take their insurance but I had no problem when returning the car.

Reviewed: Feb 14, 2025

Pretty good.

Reviewed: Nov 7, 2024

The staff had a rather indifferent attitude and the efficiency was quite low. Additionally, the pre-authorization deposit was very high (2000 euros). The overall condition of the car was poor, with many scratches and dents, but it did not affect its usability.

Reviewed: Oct 3, 2024

Very good

Reviewed: Aug 18, 2024

There are relatively few staff, so sometimes the lines are long. The pickup and drop-off process is quick, but the waiting time is lengthy.

Reviewed: Jun 25, 2024

Quite satisfied.

Reviewed: Feb 11, 2025

This is my second time renting a car from them. The condition of the car is excellent, almost like new, very satisfied. The deposit of 500 was refunded on the same day. Both the platform and the rental company provided great service, and the staff communicate fluently in English without any issues.

Reviewed: Feb 3, 2025

It's a small rental company, service is okay, but there's an additional fee for cross-border driving.

Reviewed: Jul 23, 2024

This was the worst car rental experience I've ever had. I waited for the pick-up service for one and a half hours. The process took 40 minutes, and the car I received was not the same class as the one shown online. The most outrageous part was when I returned the car; they tried to blame me for various small damages that were already there. Fortunately, I found photos on their phone showing the car's condition from previous customers, so they had nothing to say. Returning the car still took 30 minutes, and we almost called the police. My €500 deposit has not been returned yet. Can't believe this company is highly rated.

Reviewed: Feb 27, 2024

This shop offers delivery to the airport, but I took public transit from Barcelona city center. I contacted the store, and the actual address is Avinguda les Garrigues 46, Mas Blau, Barcelona. I picked up and returned the car here. The staff's English was not very good, making phone communication a bit challenging at first. However, a staff member contacted me via WhatsApp, and they were friendly and patient. The car was inexpensive and in good condition. Returning the car was quick and smooth, with just a brief inspection.

Reviewed: Feb 22, 2024

The company enforced the purchase of full insurance, which I didn't appreciate. It was my first time renting an electric car, and charging it was very inconvenient—sometimes it took several hours to fully charge. Goldcar's customer service was poor. They mentioned free parking for electric cars but only stated that it applied to blue zones when asked, without explaining that you need to display a receipt on the windshield. As a result, I received a fine. I wanted to pay the fine myself, but the rental company charged a €50 management fee first and then told me to handle the payment on my own. Additionally, I accidentally drove into another country for two hours and was charged €105 without prior warning from the rental company. They did not inform me in advance that crossing into other European countries would incur a fee. Rules are strictly enforced abroad, and accidental mistakes are not accommodated.

Reviewed: Feb 2, 2025

Service was terrible. They made me wait an hour because my flight was early. Not even because car was not ready. Took me 30 mins to wait for someone to come to look at a body hit on the car. On return they took more than than 10 min to examine every inch of the car with flashlight and photos. Found nothing. They charged 25% tax on the 90 EU extra pay for border crossing in Europe. A disgrace

Reviewed: Nov 8, 2024

Experience with gold car was really good. They help us to understand they don’t have the car what we asked, but still it’s disappointed you’re showing the car, Mercedes and giving a Volkswagen not good.

Reviewed: Apr 8, 2024

Twice I got scammed with this rental service. Isn't it normal that we don't understand the Spanish contract? I booked a Mercedes B-Class for 307 RMB, but I received a Link electric car and was forced to pay an additional 71 Euros plus a 148 Euro deposit. Do you have no conscience in forcing these charges? Does this rental service have any moral principles left? Renting a regular electric car and telling me it's an upgraded Mercedes?

Reviewed: Nov 4, 2023

We had to pay additional charges for refuelling even though we returned the car with a full tank. They claimed a small chip in the windscreen had to be paid for (400€) despite their rental agreement saying chips of under 20mm did not incur a charge.

Reviewed: Dec 23, 2019

Horrible service. They force you to buy an extended insurance from them, even though we already got an AXAinsurance. Big discussion on that. It is also not possible to pay with another credit card ( my husbands) or debit card. When you choose for that, they said that it was only possible when chosing for their insurance.

Reviewed: Jan 8, 2025

The car was scratched and it was smelling like cigarettes.

Reviewed: Nov 22, 2021

Booking was paid but they charged me at the counter for service charge anyway. They couldn't release the car without paying them that charge. When dropping off they were trying to charge me for fuel. I would try to avoid them

Reviewed: Nov 25, 2019

Guichets ferme aux heures d’ouverture!!!

Reviewed: Oct 18, 2019

They sting you with paying for the full tank of fuel in the vehicle and then a 'service charge'. The usual trying to upsell which gets boring to listen to by pushy desk staff.

Reviewed: Sep 17, 2019

Arrived a bit late and there were no cars available. Had to upgrade the car on-site, which felt like being taken advantage of. Paid a 500-euro deposit but only 287 euros were refunded. There was no detailed breakdown or explanation for the charges, leaving the deductions unclear.

Reviewed: Oct 10, 2024

Very satisfied

Reviewed: Jul 27, 2024

Good, decent. The car had many scratches and damages on the exterior, which made the inspection process more difficult.

Reviewed: Jun 29, 2024

The deposit was not refunded on the spot.

Reviewed: Jun 13, 2024

The deposit wasn't refunded on the spot.

Reviewed: Jun 13, 2024

Excellent service

Reviewed: Jun 21, 2024

This car rental company is terrible. They intentionally guide customers to buy insurance. Since I clearly stated I didn't want to buy it and didn't read the contract carefully, I was ultimately charged over 2000 for full coverage.

Reviewed: Feb 28, 2024

The rental store will try to make you change cars and pay for more expensive insurance. If you refuse, they will tell you that the car you want is no longer available, and the only car left requires an extra fee. The location for car exchange is not accurate and hard to find.

Reviewed: Sep 23, 2023

Smooth pickup and drop off process; very courteous people at LEASYS on CALLE DE LES GARRIGUES 49, SAN BOI DE LLOBREGAT

Reviewed: Sep 22, 2022

Falle de sensor de precion neumaticos

Reviewed: Nov 23, 2019

I chose ACE company to avoid renting with companies with poor reviews. Unfortunately, it turned out that ACE is used only to cover up the fact that you are renting with Gold car ( bad experience in the past) that in fact is using Rhodium cars ( very poor reviews). I could have rented with them directly for a lower price, but I wanted to go with a more reputable company. This practice is very misleading and this experience was rather disappointing. Expensive rental, hard to find at the airport, long line, extra tax charges, claims of having no insurance even though papers claim that I boight a basic one.

Reviewed: Aug 31, 2019

Very kind and helpful staff, the communication, pick up and drop off were super easy and the quality-price is very good. I would recommend Solo and if we return to Spain I will use again their service

Reviewed: Nov 5, 2019

El coche entregado un Peugeot 208 estaba impecable. Con pocos kilómetros y limpio. La atención del empleado fue siempre muy amable. Recomiendo esta rentadora.

Reviewed: Oct 15, 2020

Renting was ok although it took 30mins for the shuttle bus to arrive and 1h for the guys to give me a car, there was a long cue and I think it was managed poorly in terms of personnel, time, and space (too crowded).

Reviewed: Oct 7, 2019

Я очень долго ждал оформления (почему? Ведь машина была предоплачена). И потом снова ждал на выдаче. Мне постоянно пытались продать дополнительные опции. В конечном итоге мне выдали машину с меньшим объемом багажника, чем я заказал. Это был мой первый опыт с Thrifty, и мне не хотелось бы его повторить. У Thrifty высокий рейтинг, так что, возможно, мне просто не повезло.

Reviewed: Sep 27, 2019

Large internal space small boot space, but vehicle very underpowered

Reviewed: Aug 13, 2019

Everything was smart and easy.

Reviewed: Sep 22, 2019

I should pay by the take over the amount of 66 eur. It was charged imediatelly.

Reviewed: Aug 27, 2019

Inter rent staffs: - lied to me about the amount of the deposit ( said 1400€ rather than 1089€) and the time they’ll hold the deposit (28 days rather than 5) to sell me a insurance. - they changed my ”full tank to full tank” contract, already paid, for a “flex” contract with extra fee. - Told me the insurance I bought when I made the reservation was not really covering the car.

Reviewed: Jun 13, 2019

N'existe plus, le box vous indique d'aller au box goldcar qui ont soit disant racheté interrent la personne voulait m'obliger à prendre des assurances pendant plusieurs minutes, faisant mine que les miennes n'existaient pas, que le bas prix de ma location ne pouvait pas les inclure, après négociation et tentative d'appel au service client du site qui m'avait vendu la location, il a finalement reconnu que mes assurances étaient bonnes et qu'en ce cas il y a aurait une caution sur ma carte, ce que je savais déjà. Il m'a été facturé un flex fuel que je n'avais jamais demandé (18€) mais qui était déjà coché sur son ordinateur, c'est de la vente forcée, j'ai essayé de la faire sauter et puis j'ai lâché l'affaire, je leur ai laissé me la facturer tellement ils me font de la peine à vouloir grappiller des euros...

Reviewed: Jun 10, 2019

Dans l'incompréhension complète qu'une entreprise puisse pousser ses hôtesses menacent les clients pour leur faire peur et les forcer à prendre l'assurance. "Il vous arrivera forcément quelque-chose" "Vous êtes complètement irresponsable, vous avez un bébé quand-même". Interrent, vous ne nous conterez plus jamais parmi vos clients et sachez que notre expérience aura de la portée.

Reviewed: May 13, 2019

Poor experience, time-consuming and inconvenient, unclear fees, not user-friendly for people with limited English proficiency.

Reviewed: Dec 3, 2024

The car was in a different bay and location of where I was told and the documentation given. This caused a big delay and made me go back to the terminal, which was not ideal as it was already late and my son is 4 years old. Apart from the pick up problems, the signage for drop off is insufficient and poor and was acknowledged by the staff member at drop off. I would like to know if Dollar are prepared to offer a full explanation and some offer of compensation.

Reviewed: Aug 29, 2019

We struggle to get a car confirmed to be large enough to carry our luggage. This is in part due to the requirements of my disabled daughter. Dollar "upgraded" the car, however in truth this was not an upgrade and we struggled with luggage space.

Reviewed: Aug 19, 2019

The front desk employee (a girl) was very cold. I purchased full insurance, but in case of an accident, I have to pay the entire amount upfront. This might not be the car rental company's issue, but the staff's attitude was extremely indifferent. You have to sign before seeing the contract, which company does that? The staff's English was poor and they couldn't explain things clearly. The lighting in the parking lot was very dim when inspecting the car. The storage box cover inside the car didn't close properly and was taped up. For evidence at return, I planned to take pictures but wasn't allowed to. It took nearly an hour to pick up the car. After twenty years of renting cars, this was the worst experience.

Reviewed: Mar 3, 2018

(1) The day before leaving Barcelona, we found the car tire had been mysteriously punctured. Since we only had basic insurance, Autoclick advised us to handle it ourselves. After two phone calls with no response, we couldn't reach them again. Very poor service, and they didn't inform us about any free towing services, which cost us an extra 80 euros. Very disappointing. (2) The store is a bit far from the airport with no clear signage. We spent a long time searching for it and only found it after calling to get the exact address.

Reviewed: Feb 14, 2017

At 9:15 PM, there was no car at the airport pickup spot. We had to call, and they then sent a car to pick us up. At the store, they charged an extra 104 euros! The staff informed me that the prepayment made on the rental car website was not related to them, and I needed to pay again at the store!

Reviewed: Apr 13, 2016