What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage (under Collision Damage Waiver) or theft (under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

How can I add an additional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applies to the additional driver. The additional driver is supposed to present the required licence document along with the main driver at pickup.

Get unpaired cheap car rentals in Portugal

Get unpaired cheap car rentals in Portugal | QEEQ.COM

Guest reviews

KLASS WAGEN
10 - "The car rental experience was absolutely amazing."
Waygo
10 - "I was extremely satisfied."
KLASS WAGEN
10 - "The two staff members were very friendly. One was responsible for reception, and the other prepared the car. They briefly explained the insurance options. After seeing the QEEQ full insurance details, they did not try to upsell. All charges were clearly outlined. During car pickup, two deposits were charged: one for about €2000 as the vehicle deposit, which was refunded on the spot after inspection upon return; and another for €150, which was a prepaid amount for ETC rental and toll fees. This was settled within a month after the car was returned—our settlement took less than 20 days. Both the car pickup and return processes were straightforward. The condition of the car was clearly explained, and pre-existing minor scratches were marked. During return, they conducted a basic check, and as long as there were no major issues, they were not overly picky."
DRIVALIA
10 - "The car rental company is excellent, with no forced promotion of insurance."
Europcar
10 - "No issues. Always reliable"
Europcar
10 - "The actual rental was a hybrid Toyota Corolla station wagon, which perfectly accommodated my colleague's large suitcase during the trip. The car was quite new, with less than 5000 kilometers on it, and offered a great driving experience."
Alamo
8 - "The service was good, but the car provided had numerous scratches and damages."
ADDCAR RENTAL
10 - "The service was excellent, and the price was reasonable. The rental office is a few kilometers away from the airport. After calling them, they quickly came to pick us up. The staff on-site were very friendly. When returning the car, it was raining heavily. Despite the rain, they swiftly completed the inspection and took us to the airport. If I visit again, I will still rent from them."
KLASS WAGEN
8 - "Pretty good."
Record Go
8 - "Overall, not bad. The car's condition was okay."
Hertz
10 - "Very satisfied"
Hertz
10 - "The staff provided good service."
Hertz
10 - "The supplier is easy to find at the airport and overall service was great. The car inspection during return was quite thorough. It seems a motorcycle scratched the right front part of the car on the way, which was noticed by the staff during inspection."
Drive4Move
10 - "Very satisfied"
GOLDCAR
10 - "The staff who assisted me were highly professional, had excellent English proficiency, and were incredibly friendly. The entire process was very smooth and enjoyable!"
Centauro
8 - "Good service attitude, average service capability."
Budget
10 - "Very good."
Budget
10 - "Pretty good."
Hertz
8 - "Overall efficiency was quite high. They didn't push any additional sales after hearing I bought insurance. The issue was that I booked an SUV but was given a hybrid Mercedes A250e instead. The car's low ground clearance made it difficult to drive on the mountainous roads near Sintra in Lisbon."
KLASS WAGEN
10 - "Good service. The receptionist was a young lady who initially tried to promote their company's insurance. I used a translation app to inform her that I didn't need it, and she didn't insist. I successfully received the car keys."
Alamo
10 - "Got the car in just 10 minutes, very efficient."
Europcar
10 - "The car rental company offers full insurance and allows two drivers. The service is thoughtful."
Keddy by Europcar
10 - "Very satisfied, the service was excellent."
Record Go
10 - "Great experience, smooth car pickup in 5 minutes!"
International Car Mobility
8 - "Very good, convenient pick-up and drop-off service."
Avis
10 - "Big company with no aggressive upselling, very satisfied."
Avis
10 - "Extremely satisfied."
Alamo
2 - ""
Centauro
10 - "Excellent!"
Centauro
4 - ""
OK Mobility
10 - "Very satisfied, giving full marks."
Drive On Holidays
10 - "Excellent"
Drive On Holidays
10 - "Overall satisfied."
International Car Mobility
2 - ""
Europcar
4 - ""
BRAVACAR
8 - "Although located in a remote office building, the staff's attitude was good, and both pickup and drop-off went smoothly. The explanations regarding related matters were clear, and there were no attempts to upsell insurance or other extra charges. The onsite provided a Renault CLIO station wagon. At the time of pickup, the car's onboard computer indicated that its mileage had exceeded 190,000 kilometers. The interior was not only outdated but also dirty, with a burn hole from a cigarette on the driver's seat. The top of the gear shift knob was loose and detached, the dashboard coating was peeling, and worse, the tires were severely worn and cracked, which might pose a safety risk. During driving, the air conditioning barely worked, forcing me to open the windows even on highways. Otherwise, the car felt like a sauna inside."
Drive On Holidays
10 - "Excellent service"
OK Mobility
10 - "The airport guidelines are detailed with illustrations, and there are dedicated shuttle services. The service is enthusiastic and attentive."
OK Mobility
10 - "Very satisfied, unexpectedly good service."
Enterprise
10 - "Easy vehicle selection, very satisfied."
Avis
10 - "Very convenient."
Europcar
6 - ""
Hertz
10 - "Satisfied with the service."
Shouqizuche
10 - "Very satisfied"
Budget
10 - "Renting and returning the car is very simple."
ADDCAR RENTAL
10 - "The price is quite affordable. The service is also good. We visited 6 islands this time and rented four cars; this one was the most economical."
Budget
10 - "The overall service was very satisfactory, and the efficiency was impressive."
Europcar
8 - "This store has limited availability and did not provide the car model I reserved."
Record Go
10 - "The staff who helped with the car pickup in the morning was very nice, the wait time was relatively short, and everything was explained clearly."
KLASS WAGEN
10 - "Very satisfied, they explained everything to us carefully."

Best car rental deals in Portugal

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from USD 1.40/day
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Best rates found by QEEQ users in the last 30 days.

Frequently asked questions

Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.