28 Car Rental Brands at Porto Airport (OPO)

Good service attitude, average service capability.

Reviewed: Oct 8, 2025

Reviewed: Jul 22, 2025

Overall service was excellent. Although they tried to persuade me to buy their insurance, they proceeded normally after I assured them I would take responsibility. However, I booked a Focus but was given a Polo. I feel like they should have provided a Golf instead, haha. That said, the car was very new and clean.

Reviewed: Oct 31, 2024

First time I have a good experience among all visited countries. Fast and polite front desk workers

Reviewed: Sep 3, 2024

Reviewed: Jun 20, 2024

Very good, convenient pick-up and drop-off service.

Reviewed: Aug 5, 2025

Reviewed: Jul 4, 2025

Very satisfied

Reviewed: Feb 24, 2025

The service is acceptable, but the car condition is average.

Reviewed: Nov 18, 2024

Excellent

Reviewed: Jul 14, 2025

Excellent service

Reviewed: Jun 27, 2025

Reviewed: Oct 31, 2024

I use rental car almost every month in Porto. Staff at DriveOnHolidays are the friendliest and most helpful of all of the companies I've used.

Reviewed: Mar 5, 2021

Fast and friendly. Like always.

Reviewed: Feb 28, 2020

Although located in a remote office building, the staff's attitude was good, and both pickup and drop-off went smoothly. The explanations regarding related matters were clear, and there were no attempts to upsell insurance or other extra charges. The onsite provided a Renault CLIO station wagon. At the time of pickup, the car's onboard computer indicated that its mileage had exceeded 190,000 kilometers. The interior was not only outdated but also dirty, with a burn hole from a cigarette on the driver's seat. The top of the gear shift knob was loose and detached, the dashboard coating was peeling, and worse, the tires were severely worn and cracked, which might pose a safety risk. During driving, the air conditioning barely worked, forcing me to open the windows even on highways. Otherwise, the car felt like a sauna inside.

Reviewed: Jun 30, 2025

Reviewed: Feb 7, 2025

Thankfully they switched me to an automatic for free and I got a GPS and Bluetooth

Reviewed: Jul 8, 2019

Car had warning lights come on almost immediately, forcing us to bring the first car back to Europecar. Both cars had extensive exterior damage (scratches, small dents, pieces broken off) that had to be documented before leaving the location. Second car was missing the cargo cover that hides contents of rear area. The counter person at Europecar used many "scare tactics" to try to persuade me to buy their insurance even though I had already bought insurance through Easyrentcars.

Reviewed: Jun 30, 2019

Long wait to receive car. No option to check for damage yourself. Upsold at every opportunity. Lots of hidden fees and high taxes. Overcharged in return. Overcharged for additional driver refueling and an extra day. Manager acknowledged mistakes and no resolution has been met. Terrible experience.

Reviewed: Jun 17, 2019

Europcar could not provide the reserved SUV. The first female counter staff told me that the reserved car was not returned by the previous car hirer. She then recommended a BMW X6 with additional cost Euro 300 per day but it was on promotion on that date that it was reduced to Euro 200 per day. I refused her recommendation. After about 15 minutes, she said there was only one car, but not SUV, was available. I checked that it was only a four doors car. I therefore complained the bad service of Eourpcar. Later a male duty manager came to me and said my reserved SUV was broken down. It was the different explanation to the former female staff. He was fooling around about 10 minutes and approached me again that a 7 seater car could be provided to me. He leaded me walking around about 5 minutes to find the car but he did not exactly know where it was. I waited at the office for about 5 minutes again. Eventually we checked the car and I accepted. A very unhappy experience with the service of Eoropcar. I will never hire car from this worst company again no matter go to where and will tell my friends not to use this company as well.

Reviewed: May 11, 2019

It's acceptable.

Reviewed: Dec 8, 2024

A relatively affordable option with good value for money, even though everything feels expensive to us. Haha!

Reviewed: Aug 11, 2024

Lovely man at the counter, gave us a slightly bigger car than we had booked as he thought it would be easier as i had a bicycle and it was a brand nee car so was lovely. Explained the toll road process, didnt force insurance on us like some agencies have in the past. Very happy.

Reviewed: May 7, 2019

Excellent

Reviewed: Jul 19, 2024

Satisfied

Reviewed: Jul 2, 2024

I got charged 95 euros to drive in Portugal. First they charge me. I would like some of explanation. I told them everything was payed for,they to discuss it with the rental company.

Reviewed: Sep 9, 2019

Best place to rent a car.

Reviewed: Feb 25, 2019

Unlike my previous rental experiences in Spain or elsewhere, at the ALAMO store in Porto, the rental process was self-service. This was the first time for me! It took half an hour of fumbling with the forms and asking staff for help to finally complete the rental process.

Reviewed: Jun 23, 2024

Unlike my experiences in Spain or previous rentals, at the Porto ALAMO branch, it's self-service for the rental process. It was my first time doing it! I had to figure out how to fill out the forms myself and asked the staff for help when I didn't understand something. After about half an hour of effort, I finally completed the rental process.

Reviewed: Jun 23, 2024

new car, clean.

Reviewed: Nov 28, 2023

Satisfied

Reviewed: Mar 29, 2023

Good provider

Reviewed: Oct 27, 2019

Great service

Reviewed: Jan 11, 2024

Organized, email sent after check in and check out providing information. Staff really kind and helpfull.

Reviewed: Nov 22, 2023

The car was ideal. A few dents, but to be expected. They did not try to sell excess insurance! This was a real bonus as I was expecting them to push us to buy excess, but they did not which was a real bonus. Staff were super friendly and helpful. I will use them again. The only downside was the droop off. We literally had to leave it by the side of the road outside the depot and drop the keys in a safe box. Not a problem really, but a little uncomfortable just leaving it in a public place. Otherwise, spot on.

Reviewed: Sep 12, 2023

All good

Reviewed: Sep 4, 2019

Long time on pick up

Reviewed: Sep 3, 2019

Reviewed: Dec 12, 2023

The car was almost brand-new, had CarPlay and standard things. Toll roads were well explained at the rental time.

Reviewed: Sep 1, 2023

Great service at pick up and drop off. Fab car. No complaints at all

Reviewed: Nov 4, 2022

The car is to small for my needs. Thats not the fault of CAEL or easyrentcars. Thats my fault. The location for drop off was not easily found on google maps for pick up or drop off. Calling ahead said the rental place opened at 6:30am, this was not the case and waited around until 7:30am when someone showed up. The staff was great and professional though. No complaints there.

Reviewed: Jul 15, 2019

The reservation was good, it’s part of hertz but was still easy to find.

Reviewed: May 19, 2022

OK Rentacar was good value, though still more expensive than last year at same time of year. Our Renault Captur wasn’t as smooth or nice to drive as other cars I’ve rented - drives like its really heavy and the gear box isn’t very easy. The car’s windscreen was dirty inside the car. There was also no screen wash which was really annoying and quite unsafe driving down the motorway, unable to wash smears off the windscreen. Attitude of counter staff was also very transactional - short and quite unfriendly.

Reviewed: Oct 15, 2020

Unknown expenses were charged subsequent to the rent agreement, no invoice nor explanation were received.

Reviewed: Dec 31, 2019

Very good rental company, efficient and helpful

Reviewed: Oct 12, 2019

Completely dishonest. There was a scratch on the rim, can't say for sure it was me or if it already was there, and they were going to charge me over 500 euros. It was explained to me that because the car had a sport package, I just wanted a basic cheap car, the rim was expensive. Not believing the employee I asked to see the breakdown of the cost, all of a sudden the price was 200 euros plus a bunch of hidden fees, such as a 60 euro administration fee?! well this is happening, he is talking in Portuguese to his co-worker and I can not understand what they are talking about. I really feel like I got swindled. DO NOT use - there are a lot of different car rental companies that you can use

Reviewed: Sep 25, 2019

We had soms issues finding the contact person and shuttle at the airport.

Reviewed: Aug 6, 2019

Car was clean, staff very friendly, but I spent approx 40 mins in a queue (I had 3 clients before me)...one counter..

Reviewed: Aug 10, 2020

Everything was good, but at the counter the staff could not find my reservation for a long time (approx. 10 mins), also deposit was a little higher than I expected (approx 900 EUR, I expected 500-600 EUR, but it was returned in full finally). The car was clean and in good condition.

Reviewed: Mar 20, 2020

great car, excellent service provided, our car had to be towed due to a fault with the airbag and they were great and arranged for us to pick up another car pretty straigh away with no issues.

Reviewed: Aug 8, 2019

Originally Hertz (on behalf of Thrifty) tried to give us a car much smaller than we paid for. After complaining we were given a larger car. The customer service person was very pushy with an insurance sale (an extra 120 euros we were not expecting) despite the fact we had bought insurance from you in advance. The cs person did not exlain anything to do with the car - where lights were, indicators etc as is normal. The language of the dashboard was left in German which was very confusing. A poor experience.

Reviewed: Jul 24, 2019

It had been a pretty good experience and the hand-in moment.

Reviewed: Nov 10, 2019

Would recommend. Nice staff

Reviewed: Sep 8, 2019

The car didn't exceed my expectations because I hired online a small SUV and when I got there the car was a small hatchback, but this could be Easyrent's fault....The staff was very good and very respectfull. The only complaint I have about Sadorent is that I paid an extra 30€ to deliver the car before the opening 4h30 a.m and the member of staff only turn up at 4h50.

Reviewed: Jul 21, 2019

Great car.

Reviewed: Jul 9, 2019

staff was great, just 2 hours to pick up a rental is nuts

Reviewed: Sep 6, 2019

Surprice staff was rude and did not want to help us what so ever. They told us if we wanted to extend our reservation ONE DAY, that it was going to cost 600euro... not total- 600 additional euro for one day. They were trying to take advantage of two young American girls in a foreign country. Thank god easyrent cars helped us with their excellent customer service and speedy responses.

Reviewed: Aug 19, 2019

Horrible car, payed 3000 dollars for a 2016 car with bold tires, dirty on the inside , no gas , bad brakes, and the staff with no experience , rude to the customer, and when i told them that wasn’t the car i rent it they sad tgat they didn’t have any more car to give me, horrible experience not coming back to this campany.

Reviewed: Aug 18, 2019

Nice car, a little too many dents on it but good ride. Staff was exceptionally helpful. First time booking with Surprice but very pleased with the overall service and support.

Reviewed: Jun 28, 2019

They lie to you that without the Via Verde you will get a fine. So you upsell

Reviewed: Jun 26, 2019

Fast and efficient

Reviewed: Sep 3, 2019

The staff tokk 45 minute to.pick uo.in the airport. Car was not clean. Adresse diffucult to find in the GPS

Reviewed: Jun 28, 2019

I asked for a small car and that's what I got so I was okay with that and the condition of it. However i paid over £300 online with waiver insurance but then paid over £300 again for waiver insurance at turisprime complete rip off would rather crawl on my holiday than us them again. Customer ( counter) service completely stuck up we keep you open and pay your wages if customers like us don't book with you, you would be looking for new jobs. Euro car rental way better which I will be using next time and would recommend others too as well!!!!!!!!!!!!!!!!!!!

Reviewed: Aug 16, 2019

I hated it, they did not accept my credit card, because "there was not my printed name on the card". Then they would not accept my AMEX. Then luckily I had a spare card with sufficient funds. I almost lost my booking and would have a no-show. This rental company did not accept free driving in Spain. The car lights of maintenance turned on.

Reviewed: Feb 8, 2019

Dislike: After two weeks of my rental my deposit still not in my bank account.

Reviewed: Aug 23, 2018