15 Car Rental Brands at Ponta Delgada Airport (PDL)

The service was excellent, and the price was reasonable. The rental office is a few kilometers away from the airport. After calling them, they quickly came to pick us up. The staff on-site were very friendly. When returning the car, it was raining heavily. Despite the rain, they swiftly completed the inspection and took us to the airport. If I visit again, I will still rent from them.

Reviewed: Oct 17, 2025

The price is quite affordable. The service is also good. We visited 6 islands this time and rented four cars; this one was the most economical.

Reviewed: May 26, 2025

I had a voucher that clearly stated: an automatic, compact car, like a Ford Focus, hybrid, and included SUPER CDW insurance. The staff insisted they didn’t have a hybrid car, and in addition, they gave me a smaller car. Later on, I discovered I had been given a car from the economy group. They also claimed I didn’t have SUPER CDW insurance, which I specifically booked in order to cancel the excess completely. The representative called the manager, who also insisted that this was what appeared in their system. He, too, insisted that they had no hybrid vehicles, and he also failed to inform me that I was being downgraded to a smaller car. Terrible service from an untrustworthy team.

Reviewed: Apr 10, 2025

The service is fine. It is a shared service with Prime Rent a Car company.

Reviewed: Nov 16, 2024

Very satisfied.

Reviewed: Aug 8, 2024

Reviewed: Aug 8, 2024

Nissan Micra with 50.000 km of mileage didn’t manage to go up some hills of Acores islands (just on first gear). It’s better to take stronger engine.

Reviewed: Nov 9, 2021

Have rented from Ilha Verde before and it has always been a very good experience.

Reviewed: May 2, 2020

It was all very good except for the 10 euro paid on collection for cleaning. I don't remember there being any mention of it before. The overall price would still have been extremely good but little hidden charges are so annoying and disappointing. There was a large scratch under the front of the car. This was not marked on the existing damage sheet. However, it turned out they did have a record of the damage, so that was OK but a worry for a while.

Reviewed: Jan 27, 2020

We were very pleased with the car and the rental price. One suggestion I would make would be to eliminate the charge for cleaning. When we got the car we were told there would be a 11 euro charge to clean the car but we would get this back if we cleaned the car ourselves. My husband hand washed the car plus we took it through a car wash and vacuumed the inside and wiped down all the surfaces. When we returned the car we were told it was not clean enough. We challenged this and after much discussion were credited our 11 euros. I think this is not a good process. I want to affirm that we were very happy with the car during our stay and the staff were very courteous and helpful.

Reviewed: Jan 1, 2020

Satisfactory

Reviewed: Jul 23, 2024

Overall service was good

Reviewed: Jul 5, 2024

It was a great experience, I would certainly go back

Reviewed: Jun 25, 2019

Convenient and fast, good communication in English, highly recommended

Reviewed: Dec 28, 2023

The car met my expectations. Very smooth and fast pick-up and drop-off. Kind and helpful staff.

Reviewed: Nov 24, 2022

LUIS PONTE was very UNPROFESSIONAL, rude and arrogant.when I dropped off the vehicle the inspection with done with a fine tooth “ per say”. It was a very very thorough inspection. MELVIN even went on his knees in front of every tire to inspect for damage HOWEVER when I picked up the vehicle he wasn’t very keen on documenting all the existing damage on the vehicle. That made me very uncomfortable as if they are looks for tho fa to charge you when you drop off the vehicle.

Reviewed: Sep 14, 2019

Excellent customer service.

Reviewed: Jun 18, 2019

Great service, nice people!

Reviewed: Nov 26, 2021

No issues at pickup nor drop-off, and they were always available if something came up.

Reviewed: Mar 10, 2020

The location is not at the airport, however there is a shuttle service. Customer service was good.

Reviewed: Jan 10, 2020

Service was very good. Pleasant staff. The car wasn't in the greatest condition but the roads in the area are a bit rough too.

Reviewed: Nov 26, 2019

This company does not have a counter at the airport. Because we arrived earlier at the airport it was very difficult to find out where to pick up the car, after making several inquiries from other at other counters we were told that a bus would should up in the parking lot at some point. by going on line we were able to find a main number in Lisbon and called it, after a 15 minute wait the agent told us that the bus would be arriving in 10 minutes. Half an hour went buy and still no bus, finally we were able to locate a local number and managed to arrange for a pick up to their location a few minutes outside the airport. When we got to the rental location, we were told that our car was not available because we were an hour early and the only choice was to take an upgrade for an extra 60.00 Euros or wait an hour, we agreed to pay the extra since we had to be somewhere quickly.

Reviewed: Nov 10, 2019

The Pickup place is outside of the airport... Next time I will pay the small difference (2€) on other airport rent car company just to not waste more time on looking for the transfer and the traveling time to the Pickup place.

Reviewed: Oct 20, 2019

Everything was ok

Reviewed: Nov 15, 2019

We had an amazing car in great condition. The experience couldn’t have been easier. We were met at the airport for pick up and drop off. Operation of the car was explained clearly and was a joy to drive.

Reviewed: Jul 31, 2019