Super straightforward experience. The car only had about 10,000 km on it so it felt basically brand new, the driver-assist handled a lot of the driving, and it was a hybrid too.

Reviewed: Mar 11, 2026

Really good rental experience overall. The car was very new and fuel-efficient, with just over 5,000 km on it. Just make sure you pay close attention to the parking signs when returning it, otherwise it’s easy to end up in the wrong place.

Reviewed: Mar 4, 2026

Extremely satisfied! The pickup and return location is super close to the airport terminal, just a short walk away. The staff were incredibly efficient—an unforgettable trip!

Reviewed: Nov 27, 2025

Very satisfied. They provided a brand-new Prado, and the staff patiently helped install the child seat. Picking up and returning the car were both convenient.

Reviewed: Oct 18, 2025

Very clean and quick car pickup.

Reviewed: Oct 16, 2025

Really nice experience overall – pickup and drop-off were both quick and easy, the car was in great condition, and self-driving is definitely the way to go in Western Australia. Tip: once you leave Perth and head north, most paid attractions charge by the car, not by the number of people.

Reviewed: Mar 6, 2026

Pick-up and return were fine, all handled by the same company, but once I had an accident their customer service just kept passing me around. It took them 2–3 hours to actually sort things out.

Reviewed: Feb 26, 2026

Super satisfied with the whole experience.

Reviewed: Jan 18, 2026

Great experience overall—they walked me through all the little details and even explained the fuel options and pump numbers very clearly.

Reviewed: Jan 4, 2026

The airport branch opens as early as 7 AM and allows returns as late as 11 PM.

Reviewed: Oct 29, 2025

Everything went smoothly overall. The front windshield did crack though, and I’m currently dealing with the insurance claim.

Reviewed: Mar 3, 2026

The car rental experience was excellent. The car was in great condition, the staff at the store were friendly, and the return process was efficient.

Reviewed: Oct 10, 2025

Europcar provided excellent service.

Reviewed: Oct 8, 2025

Satisfied

Reviewed: Oct 8, 2025

Very satisfied with the efficient and excellent service.

Reviewed: Sep 6, 2025

Handling a minor accident was really hassle-free, but it was kinda weird that we couldn’t reach them by phone at all—the platform had to step in and contact them for us.

Reviewed: Mar 1, 2026

Overall everything was great – pickup, car swap, and deposit refund were all super fast!

Reviewed: Feb 28, 2026

The rental company was great to deal with.

Reviewed: Feb 19, 2026

Friendly and efficient! It was raining when we returned the car, and while we were waiting for a taxi, a lady brought us an umbrella. It was very thoughtful and heartwarming!

Reviewed: Aug 9, 2025

The shuttle driver was very nice!

Reviewed: Apr 19, 2025

First time renting a car and I went with the full insurance at the counter for peace of mind. I checked the price and it was pretty reasonable. Both pickup and return were super quick and straightforward. Loved it.
Still a fan of the RAV4, but getting an X-Trail isn’t bad either.

Reviewed: Feb 25, 2026

Haha, booked a sedan but they upgraded us to an SUV.

Reviewed: Nov 17, 2025

No qualms

Reviewed: Oct 25, 2025

Good attitude.

Reviewed: Oct 14, 2025

It was great, smooth communication in English. Purchased full insurance at the store, and the car was parked right at the entrance.

Reviewed: Oct 11, 2025

Because of roadwork at Perth Airport, the original pick‑up/drop‑off point was moved to the K pavilion. As soon as I called, the shuttle showed up in about 10 minutes. I’d booked a Suzuki but got a same-class MG instead, still basically a new car with only 18,000 km on it. Everything in the car worked perfectly. The staff in the office were great, no hard selling, paperwork was done fast, drop‑off was smooth, and they refunded the deposit immediately after the inspection. It’s a local Australian rental company and I was really happy with the whole experience.

Reviewed: Feb 24, 2026

Excellent

Reviewed: Feb 23, 2026

As instructed, after exiting Perth T1 International Arrival Hall, turn right and walk straight for about 100 meters to the shuttle bus stop between T1 and T2 terminals. Call the rental company, provide details like the terminal number at Perth, and the name of the person who booked the car. A car will come to pick you up in about ten minutes. When we arrived in the afternoon, they first gave us a new Subaru, saying the reserved model wasn't ready yet. The next day, it was swapped for a 2025 Nissan Hybrid model with 3,000 kilometers. The Nissan is bigger than the Subaru, which was more suitable for four people.

Reviewed: Oct 11, 2025

Reviewed: Jun 22, 2025

Very satisfied

Reviewed: Apr 4, 2025

Super satisfied with everything.

Reviewed: Feb 19, 2026

Very friendly and enthusiastic service.

Reviewed: Nov 1, 2024

Booking process wasn't very good first time as I drop the car off at 3am, it started at 7am so I was thinking the gates must be closed, which in the past has stopped me from hiring from ACE, but now I know about the early drop off I will use ACE again

Reviewed: Oct 18, 2024

The car was in good condition and the trunk was large enough to fit two 28-inch, two 26-inch, and one 20-inch suitcase, totaling five pieces of luggage. The store is a bit far from Perth Airport; you need to contact a shuttle, which took some effort. Fortunately, I met an employee from another rental company who helped me call for a shuttle. The shuttle service was great, the vehicle was spacious, and after returning the car, they kindly took us back to the airport. Big thumbs up to the driver (definitely over 70 years old).

Reviewed: Jul 14, 2024

Reviewed: Jun 2, 2024

Called the rental company right after landing and they came to pick us up really quickly. The office is very close to the airport. The car was in great condition, less than 20,000 km on it, and it was clean and tidy.

Reviewed: Feb 3, 2026

The car was in good condition, and the customer service was very convenient and friendly.

Reviewed: Apr 26, 2025

Good, convenient, and great attitude.

Reviewed: Dec 9, 2024

Very satisfied

Reviewed: Oct 29, 2024

Busy time, service staff were very good!

Reviewed: Oct 22, 2024

Pretty good overall.

Reviewed: Dec 18, 2025

Everything went smoothly throughout the process.

Reviewed: Oct 12, 2025

The car rental service was excellent, very efficient, absolutely great.

Reviewed: Oct 9, 2025

Great experience overall. The road conditions were decent, with one instance of ABS activation, one four-wheel drive start, and several encounters with kangaroos.

Reviewed: Oct 8, 2025

At first, I didn't understand the insurance deductible explained by the staff, but fortunately, the staff patiently clarified it, and I was able to pick up the car smoothly.

Reviewed: Oct 4, 2025

Great service and the car was really new.

Reviewed: Dec 15, 2025

The staff had a nice attitude, did not push any sales, and the car was a brand-new vehicle with only 3330 kilometers and no damage.

Reviewed: Sep 25, 2025

Reviewed: Aug 10, 2025

The service was good, but the gas tank wasn't full. They agreed to refund me, but I'm not sure when that will happen.

Reviewed: Jul 15, 2025

Very satisfied with the car rental service!

Reviewed: May 30, 2025

Fast service

Reviewed: Oct 21, 2025

It takes about 15-17 minutes by car from the airport. Just plan your time accordingly.

Reviewed: Feb 12, 2025

Satisfactory

Reviewed: Jul 10, 2024

Excellent service, no problems at all. Quick return of deposit.

Reviewed: May 22, 2024

The car was clean and in great condition. The size is exactly what I expected. The staff went out of their way to be helpful, and were lovely.

Reviewed: May 14, 2024

Standardized

Reviewed: Oct 11, 2025

Apex car rental is great. There is a free shuttle bus provided by the company between the airport and the store, and there is also a bus stop near the store, which is very convenient.

Reviewed: Oct 10, 2025

The overall service was very satisfying, and the staff were extremely attentive.

Reviewed: Apr 25, 2025

Amazing car rental experience! The vehicle was in excellent condition, and the service was outstanding. I will definitely choose this again next time.

Reviewed: Mar 4, 2025

Very satisfied

Reviewed: Jan 2, 2025

The service is okay, but they kept insisting on selling insurance. Decide for yourself if you need it or not.

Reviewed: Oct 10, 2025

The car pickup service was excellent.

Reviewed: Jul 29, 2025

Acceptable.

Reviewed: Jul 3, 2024

Car came with Apple Carplay which was godsend!! Fuel consumption low. Car was reliable.

Reviewed: Aug 13, 2019

car was fine. counter service was excellent. location of pick up was poor at Perth

Reviewed: Jul 23, 2019

Reviewed: Jul 21, 2025

Excellent service.

Reviewed: Jun 6, 2025

The company is not very large, but the service is quite good, especially with the enthusiastic help from the Pakistani staff member Sufi.

Reviewed: May 8, 2025

Not easy to locate the car after getting the car key

Reviewed: Apr 23, 2025

The staff had a nice attitude.

Reviewed: Feb 21, 2025

Pick-up/drop-off method "In terminal" is misleading as the actual location is at car-rental section. Child seats should be properly installed instead of expecting client who is not familair to install them.

Reviewed: Oct 10, 2024

Car rental is very convenient.

Reviewed: Aug 6, 2024

Reviewed: May 7, 2024

After return Hertz have said they have raised a damage incident for INTERNAL DRIVER AREA. I have no idea what this means as I can't get hold of them and they won't disclose details of any supposed damage. When I left the car, the driver area was intact, undamaged and fully functional. I don't think Hertz Perth Airport are particularly diligent as the renter before me had to swap out her vehicle as the vehicle they gave her had been vomitted in and she said she was dry retching from the stench.

Reviewed: Jan 25, 2025

Very friendly service and free upgrade because the counter staff member saw that we had a large Family.

Reviewed: Dec 24, 2024

The service attitude is very good.

Reviewed: Feb 23, 2024

The Hertz customer service was excellent and gave me a choice of vehicles which was perfect for us travel

Reviewed: Aug 16, 2022

Car was not as ordered, they said they do not have that model any more. Staff "Stephanie' at hertz pick up location very rude and unhelpful as we tried to ge a car that looked half decent. Returned early and no refund Returned on Wednesday at 10.00 am when had booked from Sunday through to Saturday

Reviewed: Mar 23, 2020

Very satisfied, the explanation was detailed.

Reviewed: Jan 20, 2025

Counter staff was beyond excellent, car was great, we did have to wait a long time, but it was worth it.

Reviewed: Feb 27, 2020

The car met my expectation

Reviewed: Dec 9, 2019

The counter staff told us to drop off the car at the short term carpark when returning, I did that and went to hertz counter to return the keys. Then I was told I went to the wrong carpark and had to drive out again to another carpark. I had to paid 8aud for parking at short term carpark. The staff did not communicate well when we picked up the vehicle.

Reviewed: Nov 11, 2019

friendly and helpful counter staff.

Reviewed: Nov 7, 2019

I will recommend to family & frenz to hire from here & not at the airport alot affordable I will be back again to hire from this company.

Reviewed: Sep 18, 2024

You can fill out the car rental information online in advance. After arriving at the airport, call the rental company, and they will send someone to pick you up. It is quite convenient.

Reviewed: Jul 29, 2024

You can fill in your rental information online in advance. After arriving at the airport, call the rental company, and their staff will pick you up at the airport. It's quite convenient.

Reviewed: Jul 29, 2024

You can fill out the rental information online in advance. Once you arrive at the airport, call the rental company, and their staff will drive to the airport to pick you up. It's quite convenient.

Reviewed: Jul 29, 2024

You can provide your rental information online in advance. Upon arrival at the airport, call the rental company and they will pick you up, which is very convenient.

Reviewed: Jul 29, 2024

Customer service were accommodating with our delayed pick up due to an unforeseen circumstance. Security deposit refunded 1 day after returning the car.

Reviewed: Sep 9, 2024

The car was great, just the right size for what we needed. The process was simple and easy from booking to pick up.

Reviewed: Nov 10, 2023

Reviewed: Nov 3, 2023

Really helpful staff and an ideal size vehicle for our needs.

Reviewed: Sep 17, 2023

Like: Car matched to the reserved. Car condition very well.

Reviewed: Aug 30, 2018

Apollo is very well-known in Australia and generally won’t overcharge you.

Reviewed: Mar 19, 2021

Better if a location was indicated for pickup instead of calling them. Had issues & couldn't get them for awhile

Reviewed: Mar 9, 2020

Great customer service

Reviewed: Oct 16, 2019

Matt was understaffed and hence I waited a whole hour for the car, but I loved that the company delivered the car to the airport, without me having to take a shuttle.

Reviewed: Jun 5, 2019

Both the service from staff and condition of the car exceeded expectation. We will certainly make use of their services in the future.

Reviewed: Feb 19, 2020

Staff were friendly. Even sort out my issue when i left my glasses in the car after returning it. Their rental price is pretty cheap too

Reviewed: Nov 4, 2019

The Office was closed by 12pm even though pickup was stated as 12pm. I had to rent from another company for 1 day so it cost me more money. They should have send a reminder to say they close before 12pm so that customers will not be left stranded

Reviewed: Sep 24, 2019

Like: Very friendly and helpful with the baby chairs
Dislike: Far from airport. Took a taxi when they had a shuttle available. I didn't know about the shuttle and they blamed it on the broker (EasyRentCars) as they would inform their customers on that service.

Reviewed: Jan 21, 2018

Dislike: On picking up the vehicle via the Perth Airport, I was left at the airport almost 2 hours without communication. On arriving at the airport, I rang the company and was advised that they would have someone there to pick me up as soon as possible as the pick-up car still had a run to do to the international airport. Then nothing. I tried to ring the company again and again and no response. I rang the base company in Sydney and they said they would check it out but no answer back. Rang everyone again and again but no responses except to say that they couldn't connect to the Perth base. After about 2 hours, I decided to catch a taxi to the street address. All they had to say was that the phones were down and that there was nothing they could do about it. They were not at all concerned about my situation. I was so angry by this time. Surely, a business such as this, would have mobile phones to use in such situations! However, I was very happy about the car itself. Very comfy and great to drive. Good on petrol. Allnwas good when returning the car.

Reviewed: Jan 12, 2018

The water for the windscreen wipers was empty. A reversing light was out. More attention to these small things is important - suggest you develop a checklist for getting cars ready for clients. Your service people in Perth sold us additional insurance which we discovered an hour later was not needed. Now we are waiting for a refund. They didn't know who the underwriter was for the insurance. Very poor

Reviewed: Jan 9, 2020

Great value, good car, but outside of the terminal, takes 15 mins to come pick up plus another 10/15 drive and then some time to get the vehicle, when we returned there was no one there, we had to call for pick up, I have not received a receipt after returning the vehicle

Reviewed: Jan 6, 2020

Nice car and good staffs

Reviewed: Jan 2, 2020

Great service.

Reviewed: Dec 30, 2019

The people at Tripz are really friendly and helpful. Will definitely use them again.

Reviewed: Sep 20, 2019

Excellent customer service when picking up and dropping off. Car in good condition, given the kms it had done. Great value for money.

Reviewed: Oct 13, 2019

Confusing instructions on pick up area at airport. Person was not familiar with the airport layout. Long time to wait (told it could be up to 30 minutes) and office is long distance from airport. Told that the car was fully fueled but only 3/4 full. Multiple warning indicators in car including low windscreen fluid levels, low tire pressure and needing servicing. Only positive comment is the van driver was very friendly and helpful.

Reviewed: Oct 12, 2019

Staff helpful, pickup easy. Car prepared and waiting.

Reviewed: Aug 31, 2019

It a good company offer a good car with cheap price. VALUE FOR MONEY .

Reviewed: Aug 11, 2019

all was good

Reviewed: Aug 6, 2019

Reviewed: Aug 9, 2018

Aggressive promotion of insurance, firmly declined!

Reviewed: May 8, 2018

Close to the airport

Reviewed: Apr 26, 2016

Beyond expectations! Got an upgrade from manual to automatic, didn't have to pay for the broken windshield or the damaged sewer pipe. Comfortable environment, highly recommend!

Reviewed: Sep 18, 2015

Reviewed: Jul 5, 2019

Like: Initially I was concerned as I booked through a third party rental company as it was much cheaper than all the others.However, I couldn't be more happy.The whole process was very easy and seamless.The car was immaculate. Would highly recommend Easy Rent Cars and would do it again.

Reviewed: Apr 17, 2018

Reviewed: Nov 8, 2017

Citywide staff were very helpful, accommodating and very efficient. We had a very neat and clean car.

Reviewed: Jan 24, 2024