Rented a Subaru Outback and it was great for luggage — fit two 26" suitcases, one 24" suitcase and two backpacks with no problem. Fuel economy was solid too, under 7L/100km. After I returned the car, the rental company sent me a bill saying the tank was 8/8 at pickup but only 7/8 at drop-off and charged me $15. I emailed them with a photo of the dashboard at return, and they ended up refunding the $15.

Reviewed: Feb 24, 2026

Got a free upgrade to a minivan/SUV, the car was spotless and both the exterior and interior felt almost brand new. There were quite a few people picking up at the same time so we had to wait a bit, but the staff were very patient and walked us through everything. Returning the car was super easy too—no need to wash it, just fill up the tank and you’re done.

Reviewed: Feb 9, 2026

They gave us a free upgrade and the return process was super smooth.

Reviewed: Jan 6, 2026

Excellent staff, very helpful and friendly

Reviewed: Jan 15, 2025

The car and the counter staff exceed our expectations. The staff was extremely friendly and helpful, given us a lot of good tips

Reviewed: Nov 11, 2024

Very satisfied.

Reviewed: Oct 2, 2025

Good service

Reviewed: Mar 9, 2024

Car was easy to pick up and the staff were friendly and professional.

Reviewed: Jan 12, 2024

One staff member for a full flight arrival. Handle customers well under the circumstances.

Reviewed: May 28, 2021

Excellent service.

Reviewed: Jun 9, 2020

The staff at the store were very nice. Our flight was delayed and we arrived after their working hours, but after we called in advance, the staff immediately agreed to wait for our flight and process the paperwork for us.

Reviewed: Sep 25, 2025

The service was excellent. They upgraded the car model and extended the return time, saving us an entire day's cost.

Reviewed: Aug 27, 2025

The store location is convenient.

Reviewed: May 19, 2025

There is a mileage limit, which was informed at the time of pickup.

Reviewed: Apr 15, 2025

Reviewed: May 11, 2025

Very satisfied

Reviewed: Feb 27, 2024

Excellent car. Only around 10000km I30. Smelled inside like brand new!

Reviewed: Nov 21, 2019

There was huge queue when we arrived. However i could pick up the car by the time of my luggage came out. When we drop off the keys, also there was huge queue. Drop off box was on the counter so no problem.

Reviewed: Jul 30, 2019

It's fine, the service is quite acceptable.

Reviewed: Apr 19, 2016

Great service, very efficient.

Reviewed: Aug 14, 2017