9 Car Rental Brands in Bolzano, Trentino-Alto Adige, Italy

Be cautious of this store; they're quite deceitful. When I picked up the car, it already had scratches. I even asked if it was okay, and the staff said it was fine and let me drive it. When I returned the car, the owner claimed the scratches were my fault. I immediately showed him a video taken at the time of pickup, which even included the date and time. He accused me of tampering with the video timestamp. The store employee who gave me the car confirmed to his boss that the scratches were already there (the employee was very nice). The owner seemed determined to make an insurance claim and asked me to admit fault, saying it wouldn't matter since insurance would cover it. However, I couldn't tolerate this dishonesty and threatened to call the police. Once I mentioned contacting the authorities, he backed off and dropped the issue. At the end, he still insisted he believed I caused the damage.

Reviewed: Feb 7, 2025

The service was excellent. They even had a big dog there. The staff were very accommodating and, after asking about the number of passengers and luggage, provided a larger car. Make sure the English address on your driver's license translation can be found on Google Maps to avoid delays.

Reviewed: Oct 14, 2024

Very satisfied. I rented a Golf but actually got a large SUV. The car was very new and the staff were very friendly. They even voluntarily drove us to the train station when we returned the car.

Reviewed: Jun 29, 2024

Good

Reviewed: Jun 18, 2024

The staff was very friendly and enthusiastic. He proactively switched me to an Audi A3 with automatic transmission, which was great to drive.

Reviewed: Nov 5, 2024

The car was good and everything was easy and quick

Reviewed: Nov 2, 2024

Quick pickup and friendly service.

Reviewed: Aug 14, 2024

The location didn't match the actual address, spent over an hour searching the area. Called the staff, and they just said they were near the train station, then no further assistance was provided.

Reviewed: Jul 28, 2024

The location is relatively remote, and the rental process at the store is not efficient.

Reviewed: Jun 18, 2024

My vehicle was not as described. It was dirty, dented and the stereo did not work. Drop off location was a hassle with the large size of the vehicle

Reviewed: Jul 26, 2019

Very friendly and helpful Thank you Just not happy deposit has yet to be refunded it was a large amount to outlay and is primitive this isn’t released back immediately

Reviewed: Jun 11, 2019

The service was good, but the car was a bit substandard.

Reviewed: Jul 11, 2017

Booked and paid online but they didn't know. Also, the pick-up location was incorrect!

Reviewed: Sep 11, 2018

Slow but acceptable

Reviewed: Oct 13, 2017