15 Car Rental Brands in Berlin, Nordrhein-Westfalen, Germany

Hertz, great car models, clean and quick handover process.

Reviewed: Sep 26, 2025

Excellent

Reviewed: Feb 17, 2025

Satisfied

Reviewed: Feb 17, 2025

No queues, the key was prepared in advance when I arrived.

Reviewed: Feb 6, 2025

Fine

Reviewed: Feb 12, 2024

Very satisfied, the service is consistently excellent.

Reviewed: Sep 18, 2025

The staff on-site had a very good attitude.

Reviewed: Sep 11, 2025

Very satisfied! Got a free upgrade!

Reviewed: May 29, 2025

Very satisfied

Reviewed: Feb 10, 2025

Very satisfied

Reviewed: Nov 20, 2024

The process is quick and convenient.

Reviewed: Sep 16, 2025

Great attitude, quick processing, no insurance upselling.

Reviewed: Sep 11, 2025

Very good, no issue qeed was much cheaper than pther place and even in branch.

Reviewed: Jul 17, 2025

Very good.

Reviewed: Jun 11, 2025

Reviewed: Apr 14, 2025

Fast process and clear instructions.

Reviewed: Sep 9, 2025

Yes

Reviewed: Dec 14, 2024

Friendly and attentive service, explanations were very clear. The car was very new, with only over 9,000 kilometers.

Reviewed: Nov 21, 2024

Not bad.

Reviewed: Nov 2, 2024

Reviewed: Oct 16, 2024

The service was excellent, and the car pickup process was very smooth.

Reviewed: Aug 23, 2025

Very satisfied.

Reviewed: Feb 8, 2025

Reviewed: Aug 9, 2024

The staff is good and process is quick.

Reviewed: Jul 25, 2025

The location of the car rental agency in the city is extremely difficult to find.

Reviewed: Aug 19, 2024

Reviewed: Aug 13, 2024

Good experience, the handover point is actually very convenient but the navigation shows it a few hundred meters before arrival.

Reviewed: Jul 8, 2024

Very satisfied. The service attitude is excellent, communication is prompt, and the staff is very enthusiastic. Great job! Thank you!

Reviewed: Jun 4, 2024

Excellent service! The staff was friendly during pickup, and the guy was very patient during the drop-off.

Reviewed: Jun 19, 2025

Friendly staff, offered me the best they had available, quick and easy. No issues, just how it should be.

Reviewed: Feb 12, 2025

Satisfied

Reviewed: Sep 11, 2024

Pretty good

Reviewed: Jul 27, 2024

Great car and staff.

Reviewed: Nov 13, 2023

Budget charged me in USD instead of Euros.

Reviewed: May 10, 2022

Reviewed: Jan 24, 2025

No details of company or that you had to go to europacar Brought your insurance onlu to find out i had to buy europacars insurance as well! Europacar also would not take cc payment without a pin even thoigh card was present

Reviewed: Dec 4, 2024

Excellent. Car received as expected. We went skiing, needed to be towed in a place out of snow – Buchbinder support was excellent.

Reviewed: Jan 23, 2023

Overall, it was okay. The car was new, having just over 10,000 kilometers on it. The vehicle was in good condition. However, the customer service insisted on adding insurance when we picked up the car. We initially chose the secondary insurance, but they said German roads are narrow and that even if we didn't hit someone, others might hit us. We had to add an extra €198 for insurance. They also recommended more expensive cars like BMW, even though we repeatedly declined. This was quite uncomfortable. The car pickup process took almost two hours, likely because the rental company is small. It might be considered big in Germany. Returning the car took a long time as well since it was hard to find the return location. Most major rental companies are at the train station, but this company's prices were reasonable. In the US, we never encounter such issues. After landing, rental companies are inside the airport, and you can get the car quickly. Germany's process is slightly more complicated. However, returning the car was quick. After handing over the keys, they checked the car inside and out, including the fuel. It was a fast process. Thumbs up for that.

Reviewed: Sep 14, 2019

The process was fast, but the car was very different from what I booked. I reserved a BMW X5 but got a Ford Explorer. I’m not sure if these are considered the same class, but the price difference is substantial, which seems off.

Reviewed: Oct 10, 2017

I rent cars frequently; it's okay.

Reviewed: May 30, 2024

Reviewed: Sep 4, 2018

The service was excellent and very patient.

Reviewed: Jan 25, 2024

Given new car!

Reviewed: Dec 21, 2023

The car I booked was unavailable, and they tried to sell me a huge, 3-seater Transporter vehicle used for moving goods/homes. Completely unsuitable for a 1000km family trip. After 2 hours, we got a different car.

Reviewed: Jan 23, 2023

When do I get back my deposit to Enterprise?

Reviewed: Sep 14, 2022

Perfect

Reviewed: Sep 1, 2019

We upgraded to a Corsa automatic at a very reasonable price.

Reviewed: Nov 29, 2021

Terrible staff at the counter, when we decline additional insurance and upgrade to more expensive car the guy (Shiv) got really unpleasant and rude. Car you pick up is in the dark garage, really hard to find it, people working there don’t speak English (garage). We loaded car with our luggage and proceeded to entrance since it was in Germany at Tegel airport, car settings were set to German language, we got outside garage to get someone to help up with the settings, when we noticed that car was absolutely discussing, dirty seats, dusty dashboard, floors not vacuumed for long time. (see attached pictures). We reported this back to counter and the guy (Shiv) asked us to remove all our luggage then they will clean this car, telling to us that he does not have other car for us in really rude way, and he does not know how long this will take. After traveling 18 hours with kids we decided to leave this place and clean the car when we get to our destination. Really not pleasant experience. Will never rent form Global again at the Tegel airport.

Reviewed: Aug 16, 2019

When picking up the car, the vehicle couldn't be located in the rental company's parking lot. After about 20 minutes of unsuccessful searching, the rental agreement documents were issued again, this time for a different car. Very time-consuming and no apology from the car hire staff.

Reviewed: Oct 22, 2019

Hidden charges, faulty car, prolonged pick-up time, ridiculous deposit of 2000 EUR, with full insurance - maybe next time I would buy instead

Reviewed: Mar 17, 2019

Reviewed: Sep 12, 2018

Tried to sell loads extras, declined. On return filled car with fuel by airport so full. Only to be charged €113.90 with fuel charges, awaiting response from hertz

Reviewed: Aug 31, 2019

The car condition was good, quite new! The price is competitive!

Reviewed: Jun 28, 2016

National Car service is good but car we get diff car which we booked and they charge 10Euro extra for that.

Reviewed: Jul 29, 2019

Very good

Reviewed: Jun 15, 2016

Everything was perfect! Just had a minor scratch that cost over 5k to repair! ?

Reviewed: May 12, 2017

The pick-up location is above the metro station, easy to find.

Reviewed: Aug 13, 2016

We picked up the car with our child, and the staff gave our kid a plush toy which they absolutely loved and brought home. We're very grateful.

Reviewed: Oct 26, 2015

Both the rental and return procedures need to be handled at the MC PARKING lot outside the airport. After my flight landed, I followed the rental car signs for quite a distance before asking other rental companies at their counters and finally learning that I needed to take a shuttle bus. Fortunately, the pick-up location is not far from the airport, and there is a free shuttle. CARO's service, car condition, and prices are all good, the rental and return procedures are quite straightforward, and the staff do not push extra insurance unnecessarily.

Reviewed: May 28, 2014