16 Car Rental Brands at Puerto Vallarta Airport (PVR)

Excelente servicio de ana en mostrador, han pasado dos días y no han hecho la devolución del dinero que quedó como garantía

Reviewed: Dec 11, 2024

I was told that I needed to purchase additional third party liability insurance (Despite Qeeq including it on my voucher). They said only $750,000 was included, but I needed $3,000,000. When I was given a receipt, it only showed this as a car upgrade. I asked for a receipt, they said all I could be given was what I already had (with no mention of additional insurance). Cost was an additional $188CAD

Reviewed: Apr 14, 2024

Personal muy amable desde el momento que lo reciben a uno en el aeropuerto.

Reviewed: Aug 4, 2022

Intentaron vender un seguro cuando yo traía el mío , coche nuevo con muy pocos kilómetros

Reviewed: Jun 1, 2022

we went to pick up the car and Mex car rental wanted an additional $300.00 for a 3rd party insurance, which we have full international rental car coverage through our own insurance so we didn't pick up the car at all. We did not get the car therefore, we lost the money we spent already on the car rental. Mex car rental is a scam.

Reviewed: Mar 31, 2019

They scammed me on the insurance and were very unprofessional. It took hours to get responses from customer service. They deliberately made the service stressful to try to scam more money from me. Their emergency roadside assistance service left me in a very dangerous situation.

Reviewed: Nov 4, 2024

Pagué el coche económico y me dieron una reserva por haber reservado aquí. Excelentes y super atentos.

Reviewed: Mar 3, 2024

Had to change the car as the sliding door cable kept getting stuck in the door at the pick up point...

Reviewed: Aug 27, 2019

Reviewed: Oct 14, 2023

I don't know who is the culprit is but I was told one price online & upcharged $400 for insurance. Horrible practice!!!

Reviewed: May 24, 2022

They did not accept my insurance papers that i had no problem with last time i was in mexixo and wanted to have 2000$ more!!!! It was a total ripoff!!! Would never rent again from them!!!

Reviewed: Feb 18, 2019

Budget de Puerto Vallarta es un fraude espantoso. Nos lo advirtieron dos oficinas de rentas, pero quisimos creer que era la calidad de Budget que conocemos de USA. PESIMO, se tardaron demasiado en llevarnos a la oficina de recogida del auto (y pesima actitud), cuando llegamos nos pidieron documentacion y sacaron copias, pero sin decirnos los montos aunque pregunté. Cuando vino el tiempo de firmar el contrato, exigí el monto final y resulta que era más del doble porque según ellos había que pagar no-se-que seguros que insistían eran obligatorios. Pero al reclamar y pedir pruebas de la obligatoriedad, entonces vino el gerente a decirnos que no, que era por nuestra seguridad, bla bla bla... y entonces dijeron que no eran obligatorios pero que había que dejar un depósito groseramente alto (más de 200,000 mxn). Les pedimos que nos llevaran de regreso al aeropuerto y se hicieron tontos más de 40 minutos, hasta que nos enojamos y entonces nos llevaron de regreso. PESIMA EXPERIENCIA, una verguenza que tengan la marca Budget

Reviewed: Nov 25, 2021

Excelent

Reviewed: Oct 23, 2019

Really good

Reviewed: Oct 23, 2019