26 Car Rental Brands at Kuala Lumpur International Airport (KUL)

The staff were very kind and proactive in helping me resolve issues.

Reviewed: Oct 16, 2025

The rental car was in the parking lot, had to wait for a while, but returning the car was quite convenient.

Reviewed: Sep 13, 2025

Very good.

Reviewed: Oct 5, 2025

Picking up and returning the car was very convenient, quick, and hassle-free.

Reviewed: Aug 23, 2025

Very satisfied.

Reviewed: Aug 14, 2025

The service was quite good.

Reviewed: Aug 12, 2025

It was quite convenient.

Reviewed: Aug 8, 2025

Overall, quite satisfied.

Reviewed: Sep 21, 2025

The car might have been too old, making it difficult to overtake. The steering wheel was not very responsive. In general, there were many cars on the highway from Kuala Lumpur to Penang, with high speeds, which made driving quite exhausting.

Reviewed: Sep 18, 2025

Very satisfied

Reviewed: Sep 14, 2025

The company provided a brand-new car with great performance and ample space!

Reviewed: Aug 1, 2025

Mindful service

Reviewed: Jul 27, 2025

Pretty good

Reviewed: Sep 15, 2025

Good

Reviewed: Aug 23, 2025

Excellent

Reviewed: Aug 21, 2025

Satisfied

Reviewed: Jul 2, 2025

Just like in our country, very straightforward.

Reviewed: Jun 5, 2025

Not many people, but the wait wasn't too long.

Reviewed: Sep 1, 2025

Very satisfied, but there was only one staff member, so the car pickup process took some time.

Reviewed: Aug 14, 2025

Extremely satisfied.

Reviewed: Aug 10, 2025

The lady at Hertz was very nice. My original booking was for a Honda City, but she generously upgraded me to a Hyundai Santa Fe.

Reviewed: Feb 5, 2025

Satisfied.

Reviewed: Dec 30, 2024

Very satisfied

Reviewed: Aug 28, 2025

It's great and comfortable.

Reviewed: Jul 26, 2025

I always choose this company whenever I come to Kuala Lumpur.

Reviewed: Jul 26, 2025

Very good.

Reviewed: Jul 17, 2025

Excellent

Reviewed: Jul 12, 2025

The service was excellent. The car had a minor issue at the beginning, but they immediately arranged for a replacement after communication. This company is worth visiting again.

Reviewed: Aug 27, 2025

Very satisfied! The handover process was simple, and they thoughtfully provided a TouchGO card with credit loaded, saving us a lot of time. The car was in excellent condition, with clean interiors, comfortable space, and good handling. After returning the car, they even checked if we needed any assistance. Much appreciated!

Reviewed: Aug 11, 2025

Excellent

Reviewed: Aug 7, 2025

The service was excellent, I will definitely use it again.

Reviewed: Jun 13, 2025

Very satisfied

Reviewed: Apr 25, 2025

Very satisfied, any issues were resolved promptly!

Reviewed: Aug 22, 2025

Excellent service.

Reviewed: Aug 14, 2025

Excellent service! The staff personally came to the door to assist and even led the way to the parking lot to pick up the car. They respond to issues instantly. A small reminder: Malaysia.

Reviewed: Jul 24, 2025

Pretty good.

Reviewed: Jul 3, 2025

Good overall.

Reviewed: Jun 25, 2025

The car is good, but the base model of Japanese cars feels too basic. The candlelight headlights are frustrating to use at night. Also, the wipers don't clean properly, and rental companies don't seem to care about replacing wipers or adding windshield washer fluid.

Reviewed: Aug 14, 2025

Reviewed: Jan 13, 2025

Extremely satisfied.

Reviewed: Oct 19, 2024

I think the car condition could have been a little better, especially the sun bathing car. The windshield wiper was in a really bad condition. But overall it was all okay. It would have been better if the counters were open for a long period of time.

Reviewed: Oct 14, 2024

Overall normal, no issues.

Reviewed: Jul 14, 2024

It was my first time renting a car at the airport. I had booked a 2020 Proton model, but the actual car I received seemed to be from around 2010 and was extremely old. After just one day of driving, various problems arose, including issues with the clutch, abnormal engine noises, and two missing wheel bolts from the front tires. I contacted the rental company immediately and drove the car to their office in Kuala Lumpur city. They replaced it with another Proton, which seemed to be from around 2010 as well. After another day, the car's engine hood started emitting smoke on the highway, and the air conditioning stopped working. I urgently contacted the rental company again from the highway. They stated there were no spare cars available that day and asked me to return to their city office the next day to swap cars. On the third attempt, I was finally given a fully functional car.

Reviewed: Aug 13, 2025

Satisfied

Reviewed: Jun 6, 2025

Satisfied

Reviewed: Jun 6, 2025

Pretty good, and they even waived the deposit for me.

Reviewed: Apr 12, 2025

Fix your car. Fix your customer service. Give us better car.

Reviewed: Jan 1, 2025

The overall service was pretty good! However, possibly because of time constraints, the car only had four bars of fuel, which made it hard to estimate the fuel level when returning the car. I ended up refueling two extra bars. Additionally, since it was my first time renting a car in Kuala Lumpur, I didn't know that most highways require a Touch 'n Go card for tolls, and there are many toll booths on the highways. It was quite chaotic, as I had to reverse from the card lane to the manual toll lane, which was very dangerous. I hope QEEQ or the rental company can remind or assist renters, especially first-time customers, to prepare a toll card in advance to avoid such unsafe situations.

Reviewed: Jul 25, 2025

Reviewed: Jan 8, 2025

Satisfied

Reviewed: Jul 16, 2025

Not bad.

Reviewed: Feb 6, 2025

Friendly service

Reviewed: Oct 5, 2024

Very satisfied.

Reviewed: Aug 2, 2024

It's okay.

Reviewed: Jun 16, 2024

Very satisfied

Reviewed: May 7, 2025

Very good.

Reviewed: Feb 22, 2025

Very efficient, smooth communication, excellent service from the staff.

Reviewed: Feb 21, 2025

Very smooth and satisfying experience, with transparent pricing.

Reviewed: Feb 6, 2025

Very satisfied, great attitude and excellent service, smooth communication.

Reviewed: Feb 6, 2025

The efficiency is too low - 30 minutes to pick up the car and 10 minutes to return it. For T2 departures, you need to allow at least an hour for returning the car, as train services are infrequent and it takes half an hour to reach T1.

Reviewed: Apr 27, 2025

The car was nearly new, the service was excellent, very satisfying.

Reviewed: Jan 3, 2025

The communication in English was good.

Reviewed: Dec 3, 2024

Reviewed: Nov 13, 2024

No queues, staff at the store were very friendly. This car model allows a second driver for free.

Reviewed: Aug 24, 2024

Great service! The staff delivered the car to the airport exit for us.

Reviewed: Mar 27, 2025

Reviewed: Mar 8, 2025

Reviewed: Feb 27, 2025

Reviewed: Feb 25, 2025

Reviewed: Feb 12, 2025

Very satisfied! This car is just right for a family of five.

Reviewed: Mar 7, 2025

The staff were very friendly.

Reviewed: Feb 16, 2025

The store is easy to find, the customer service staff have a great attitude, everything was explained clearly. It was my first time driving a right-hand car, and the experience was perfect.

Reviewed: Feb 9, 2025

Reviewed: Feb 9, 2025

Very satisfied

Reviewed: Jan 26, 2025

Car was as promised, although proton saga did not have many premium features, everything worked well. Bluetooth available.

Reviewed: Dec 19, 2024

There was a dedicated staff member to assist, making it easy to find.

Reviewed: Dec 7, 2024

Excellent service! Communication with the staff was completely smooth!

Reviewed: Oct 5, 2024

The car pickup process was very quick, and the staff were courteous.

Reviewed: Aug 20, 2024

Very satisfied

Reviewed: Aug 14, 2024

Reviewed: Aug 27, 2024

Very satisfied, excellent service

Reviewed: Jul 28, 2024

Reviewed: Jul 20, 2024

Excellent

Reviewed: May 6, 2024

The vehicle has excellent power, and with only 80,000 kilometers, it runs very smoothly.

Reviewed: Mar 6, 2024

I always choose Avis for overseas car rentals. They have a large fleet and are very professional. The car had very low mileage, only over 40,000 kilometers, and even had plastic covers like a new car.

Reviewed: Jul 21, 2024

Satisfied

Reviewed: Jul 13, 2024

The staff was very friendly when we picked up the car! Although his English wasn't perfect, he patiently explained everything! A deposit of 500 MYR will be charged and later refunded to the credit card!

Reviewed: Sep 25, 2023

Very good service attitude

Reviewed: Feb 20, 2019

The staff are very nice.

Reviewed: Feb 11, 2019

Pickup counter is located at KLIA Terminal 1, but it was not clear on the Voucher. We had to figure out after reaching there that we need to travel to T1 using bus to pick-up. Took ~25-30mins to reach, and another 25-30mins for car pickup. The car provided was old, didnt have Apple Car Play or Android Auto.

Reviewed: Nov 30, 2023

I was able to get my hands on my favorite new Civic. Thank you for the wonderful experience.

Reviewed: Jan 8, 2020

Friendly staffs and cars were superb.

Reviewed: Jan 7, 2020

I got free upgrade to Honda BRV with no extra charge.

Reviewed: Jan 7, 2020

I got free upgrade to Honda City with no extra charge.

Reviewed: Jan 7, 2020

The rental was through Hertz. There was a bit of a wait because someone else was picking up a car when I arrived. I picked up the car on January 24th, two days after my birthday on January 22nd, and Hertz had prepared a birthday gift, which was very thoughtful. January 24th was also Chinese New Year's Eve, and Hertz had a New Year gift prepared, which was very considerate. The service staff were excellent.

Reviewed: Feb 2, 2020

Reviewed: Mar 14, 2019

Reviewed: Feb 28, 2019

The service was a bit slow, but the staff were nice.

Reviewed: Feb 23, 2019

Reviewed: Feb 9, 2019

Reviewed: Dec 30, 2018

Like: all
Dislike: nothing

Reviewed: Sep 4, 2018

Reviewed: May 6, 2018

Like: Free upgrade to better vehicle, staff reached earlier than promised time.

Reviewed: Feb 11, 2018

Like: I get new car Perodua Bezza & it was very comfortable & really nice car. My family like it & we had a good trip.
Dislike: Nothing

Reviewed: Dec 16, 2017

Reviewed: Sep 22, 2017