13 Car Rental Brands at Johor Bahru Airport (JHB)

The staff handling the car return was very enthusiastic and nice.

Reviewed: Aug 31, 2025

Very convenient.

Reviewed: Jul 12, 2025

Excellent service.

Reviewed: Oct 6, 2024

Good service attitude and high efficiency.

Reviewed: Aug 25, 2025

Satisfied. The windshield was chipped by a stone on the highway. Called to inquire about the process, and the instructions were very clear.

Reviewed: Aug 5, 2025

Reviewed: Jul 31, 2025

Very satisfied

Reviewed: Mar 18, 2025

A major rental company, confirmed in advance that the car accommodates 6 people.

Reviewed: Dec 23, 2024

Satisfied

Reviewed: Jul 15, 2024

Arrived at the airport counter, signed the paperwork, and picked up the car without waiting in line. When returning the car, I accidentally left my Touch card inside. Retrieved it the next day—thank you!

Reviewed: Aug 4, 2025

Counter staff was reasonably helpful and polite. Despite my reservations, the car was good and clean.

Reviewed: Oct 30, 2024

Easy to communicate

Reviewed: May 24, 2022

Mush book agian

Reviewed: Dec 23, 2019

The car rental counter at Johor Bahru airport is in the main hall. After exiting the gate, you can see it after passing through a bookstore. The return location at KLIA2 is a bit hard to find. However, the staff was very nice during the return process and didn't give us any trouble.

Reviewed: Aug 1, 2019

Location and flexibility for different pick up and drop off location is a plus point.

Reviewed: Jun 11, 2019

Reviewed: Sep 23, 2024

Very satisfied

Reviewed: Jul 31, 2024

The service attitude was excellent. Very efficient.

Reviewed: Jul 25, 2024

Very satisfied

Reviewed: Jul 12, 2024

Reviewed: Feb 16, 2024

Overall satisfactory

Reviewed: Sep 16, 2024

Very satisfied. The process was simple and fast.

Reviewed: Mar 12, 2024

Reviewed: Aug 9, 2023

Average

Reviewed: Aug 9, 2020

quick and no-fuss pick-up and drop off for the car. the staff was very straightforward and showed all visible scratches and dents on the vehicle body, demonstrated all functions are working properly, like the signal lights.

Reviewed: Oct 15, 2019

Keddy by Europcar provided good condition car at affordable price. I would recommend other people to book from them. However, considering a lot of people need to pick up the car in the Jb city, the management should consider setting up a car pick point in Jb city.

Reviewed: Sep 17, 2019

1. No body attend the counter when arrived. 3 contact phones displayed on counter but hard to get through. Waited more than 30 mins for 1 attendant to show up and serve 2. Car key with low battery. Should ensure good condition before handed over to customer. This created few inconveniences ( eg need to press multiple times for a possible car being locked) during the trip.

Reviewed: Aug 3, 2020

Satisfactory

Reviewed: Aug 2, 2020

The whole experience is great. We paid rm280 for 4 days, which is a real bargain. The car is clean and the engine is smooth. The personnel at the counter was very helpful. Overall, we give it 5 star.

Reviewed: Feb 26, 2020

A lot of scratches on the car. Probably by the previous renter. One of the cheapest car rental company. Very recommended for some one visiting to the city for a couple of days. Overall is good.

Reviewed: Jan 8, 2020

Appointment for pick up the vehicle was at 9am, but the counter staff only arrived at 9.20am.

Reviewed: Jan 2, 2020

The lady we dealt with at Senai airport on both collection & drop-off was excellent. A great ambassador for Hertz - I believe her name is: Aqilah Fasyhah Binti Tumin. Based on our experience with her; we'd use Hertz again.

Reviewed: Jul 15, 2019

Great, the vehicle was in excellent condition and relatively new.

Reviewed: Jul 25, 2016

Reviewed: Feb 24, 2019

Reviewed: Feb 24, 2019

There was no one at the counter when returning the car, and no contact number was provided. Waited for a long time and was about to leave to catch a flight when I encountered a staff member. The return process was quite simple in the end, but I almost missed my flight.

Reviewed: Jul 11, 2017