6 Car Rental Brands in Syracuse, New York, United States

Very satisfied, very nice.

Reviewed: Jul 15, 2025

The Black staff member was very easygoing and hardly pushed for insurance, which was great. Hertz is much better than Swift. That company uses tricks and threats to make you buy insurance, refusing to proceed with the process and stalling until you demand to see the manager—it's all a pre-planned, ridiculous act.

Reviewed: Jan 18, 2025

Very satisfied

Reviewed: Nov 14, 2024

Excellent

Reviewed: Nov 9, 2024

Picking up and returning the car was very convenient, the staff were on-site and answered all questions. Pretty good!

Reviewed: Sep 6, 2019

Waited for over an hour during the peak rental period.

Reviewed: May 22, 2025

I often use their rental car service, and their customer service is very considerate, including assistance with extending rentals and other queries.

Reviewed: Oct 22, 2024

Very friendly.

Reviewed: Oct 15, 2024

Average

Reviewed: Jul 3, 2023

Pretty good

Reviewed: Jun 9, 2020

The staff at Syracuse were very attentive, and there was no upselling. Returning the car in New York was also quick.

Reviewed: May 18, 2025

We arrived half an hour early, and the staff initially confused the timing, almost charging us an extra $60. However, they offered us an upgrade. The car was brand new, a 2024 Durango V8, which was incredibly enjoyable to drive and had plenty of storage space. The downside was its fuel consumption, which made refueling painful.

Reviewed: Nov 20, 2024

Car had a lingering smell of cigarettes. Otherwise, all was fine.

Reviewed: Apr 21, 2024

Good

Reviewed: Feb 26, 2024

Thought I had hired a compact car, but was given a much larger vehicle at no additional charge.

Reviewed: Nov 28, 2023

Was informed that there is an easy pass device in the car and ended not having one. Resulted me walking back and forth within the terminal and the hiring desk couple of times. Staff servicing was not what I preferred.

Reviewed: Aug 4, 2019

Like: I was given champagne and I paid for beer!
Dislike: Can't think of anything.

Reviewed: Jul 13, 2018