14 Car Rental Brands in Chicago, Illinois, United States

Very satisfied

Reviewed: Jul 1, 2025

Very satisfied.

Reviewed: Jun 19, 2025

Satisfied

Reviewed: Jun 19, 2025

The staff recommended a toll package for $15 a day, but Chicago doesn't have many toll highways. I didn't buy it and just set the GPS to avoid toll roads. I drove for three days and visited most of the popular attractions without encountering any toll fees. Near O'Hare Airport, highways are often congested. If you didn’t purchase the full tank package, it’s better to fill up the tank elsewhere before getting on the highway; otherwise, you'll face half-hour traffic jams entering or exiting the highway. Plan your time accordingly.

Reviewed: Jun 13, 2025

Very good.

Reviewed: May 16, 2025

The vehicle was clean and well-maintained, easy to handle, with good customer service. The pickup and drop-off locations were convenient and easy to access.

Reviewed: Jun 30, 2025

Fairly satisfied.

Reviewed: Jun 2, 2025

The car was as l’m expecting clean and new.

Reviewed: Jan 20, 2025

Very satisfied

Reviewed: Jan 13, 2025

Over billed . Total lack of transparency

Reviewed: Sep 3, 2024

Average

Reviewed: Jun 26, 2025

Very satisfied

Reviewed: Jun 25, 2025

Very good.

Reviewed: May 22, 2025

Excellent

Reviewed: May 20, 2025

Satisfactory

Reviewed: May 19, 2025

Good attitude

Reviewed: Jun 23, 2025

A brand-new car with only three thousand miles, hybrid car that's fuel-efficient, spacious, and comfortable to drive.

Reviewed: Jun 17, 2025

Very professional. Since I completed the check-in in advance, the car pickup process was very quick.

Reviewed: May 13, 2025

No upselling. Karla provided excellent service and upgraded the car for free.

Reviewed: Mar 27, 2025

Fast service

Reviewed: Mar 23, 2025

Very excellent, straightforward and convenient.

Reviewed: Jun 13, 2025

I bought insurance online, but when picking up the car, they insisted I buy insurance again. The customer service told me to pay first and they would handle it later, but they never did. I ended up spending a few hundred more for nothing. Very disappointing. I suggest everyone avoid renting from this platform, it's full of pitfalls.

Reviewed: Mar 8, 2023

it is off site to the usual rental area but they are great and send a shuttle to collect you and drop you off at the airport. otherwise easy to deal with

Reviewed: Jan 30, 2023

Vehicle needs new tires . Handled poorly in the rain. Check engine light came on,from lack of oil change. Vehicle wouldn’t activate cruise control because of the light Top leaked bad at the doors and on to me.

Reviewed: Sep 16, 2022

We switched to another car halfway through, and the vehicle was in excellent condition. Both pickup and return processes were quick without any upselling. A very cost-effective company.

Reviewed: Jun 15, 2020

Easy to find, just follow the navigation to the ground floor storefront.

Reviewed: Jun 2, 2025

Very satisfied.

Reviewed: Feb 7, 2025

The main issue was that it took an hour to pick up the car. The female staff member was extremely inefficient. If this had happened in China, there probably would have been an argument already. I don't understand why everything had to be recorded twice.

Reviewed: Dec 29, 2024

Excelent service! Contact free checkin and pickup was avaible even for foreing (EU) driver's licence - highly recoment, you just follow signs to the parking and keys are waiting for you in the car - agreement send via email - only $200 blocked for deposit, relased withing 24h after dropping off, works perfect with American Express

Reviewed: Dec 28, 2024

The car is in good condition.

Reviewed: Dec 27, 2024

It's alright, but there is room for improvement.

Reviewed: Jun 1, 2025

Couldn't pick up the car, which made it impossible to complete the booking.

Reviewed: May 30, 2025

Very good.

Reviewed: May 28, 2025

Simple and convenient, the key is in the car, just drive away.

Reviewed: May 25, 2025

Very good.

Reviewed: May 17, 2025

Satisfied

Reviewed: May 26, 2025

The staff were enthusiastic and approved the temporary change of the main driver, which was excellent.

Reviewed: Apr 12, 2025

Very convenient, and the car is in good condition.

Reviewed: Mar 17, 2025

Very satisfied, minimal waiting in line, and the staff even offered a free vehicle upgrade.

Reviewed: Dec 28, 2024

Pretty good.

Reviewed: Nov 26, 2024

Smooth experience

Reviewed: Sep 27, 2024

Muy buen servicio

Reviewed: Mar 5, 2024

A lot of hidden fees

Reviewed: Dec 14, 2023

First car that was assigned was damaged, second car had a head light out and the key fob was going bad. Had to drive all the way back to the airport to exchange the car. Not to happy with the experience and the staff the second time was not too friendly.

Reviewed: Dec 27, 2019

This was the worst experience I have had with rental car and I don’t think I will have such an experience again as I will never rent from Fox rent a car. The staff was horrible at the counter. Wanted to charge us $90 extra for dropping the car early even though I had paid for those 2 full days. Wasted almost 2 hours at my pick-up visit. And at the end, charged me $25 for me to pick the car which I was not supposed to pay but I did as I was getting late for the function to attend and I needed a car. This was something one should never experience. I have decided I will never rent from Fox even though they give me for free.

Reviewed: Sep 15, 2019

We never had such a smooth and quick pick-up experience as in Chicago. Great job!

Reviewed: Jan 23, 2020

Très efficace surtout pour le retour. Très aimable.

Reviewed: Oct 12, 2019

Car had some electronics control issues. Board computer was crashing. Bluetooth issues.

Reviewed: Aug 31, 2019

Profesional service. I could choose a car in the booked class at the parking lot. Good choice new cars.

Reviewed: Jul 12, 2019

The personal was verry nice and help me a lot they aree realy cool abd friendly bra voooooooo....

Reviewed: May 25, 2019

As reported to customer service, I had to return the first vehicle due to alignment issues. The second vehicle had an oil leak and torn carpet and a broken truck latch

Reviewed: Dec 9, 2019

Good car with good mileage. Though it was a little big for my requirement. excellent value for money, and no pressure tactics to sell you the insurance or other add ons.

Reviewed: Nov 9, 2019

The car was a Jeep. It had/has an alternator issue in that the alternator did not charge up the battery. So I had to have multiple jump starts in an area that I was unfamiliar with. There was a service phone number on the key fob, however on several occasions there was no response to my calls, which were usually at night in the pouring rain. Luckily I have AAA motor club service. Service tech that responded the first time said the battery had rusted terminal cables. The second tech said that the alternator wasn't putting out the correct voltage to maintain the battery. When I returned the vehicle, I parked it in the entrance drive, and told the clerk that she would have to jump start the vehicle to move it, since it had a bead battery.

Reviewed: Oct 16, 2019

The cost for the vehicle was a bit excessive, but all the rental agencies were gouging that the time because of events in the area. The car was dirty, had a broken motor in the left side mirror and a broken foot step on the driver floor board. The insides were a bit dirty as well, but the car ran well and the staff were very nice and quick.

Reviewed: Aug 8, 2019

The van front break was very bad condition. I suspect a transmission problem since its producing a wearied noise on the lower gears.

Reviewed: Aug 3, 2019

Car was not ready when arrival. The car smelled like cigarets. Tolls transporter was activated even when it was locked in the provided box even after denying the service.

Reviewed: Sep 28, 2019

Service was okay but could use some improvement.

Reviewed: Sep 1, 2019

Great service and very friendly

Reviewed: Jul 23, 2019

Overall service was pleasant

Reviewed: Jul 17, 2019

At Chicago airport, I waited over an hour for the shuttle bus. When I called to ask, the attitude was poor. We finally got the car after 9 PM. The rental company is much farther from the airport compared to others. The return process was normal; we filled the tank and washed the car as instructed. Unexpectedly, I received an additional charge six months later. I had purchased the full insurance, the most comprehensive one, and there were no incidents or violations. This company is terrible. Remember the old saying: 'You get what you pay for.' Be cautious when choosing a rental company.

Reviewed: Dec 9, 2018

There was an old little scratch on the door when I found the next day, later on I found out that the right side mirror is broken (keeps on moving when I make a turn) and there was no floor mats on all the floors.

Reviewed: Aug 1, 2019