12 Car Rental Brands in Seattle, Washington, United States

When replacing the car, BUDGET staff shirked responsibility, and there was no dedicated service. At the time of return, they didn’t provide a return confirmation slip and charged extra fees afterward. However, the after-sales manager Ali from Zuzuche provided very professional service and helped me recover the price difference. Highly commendable!

Reviewed: Jul 15, 2025

The clerk, a middle-aged Latina woman, was extremely slow and inefficient, especially when handling international driver's licenses, taking half an hour to process. From start to finish, I never received a bill. When picking up the car, they said they'd email it to me, but I never got it. When returning the car, they promised again to email it, even confirmed my email address, but still, nothing was sent. On the other hand, the guy who handed me the car was great; he showed me several vehicles and let me choose one myself.

Reviewed: Jul 13, 2025

The service is attentive.

Reviewed: Jul 8, 2025

I would give five stars (excellent) to the overall condition of this car. The actual car I received was a Chevrolet Malibu. As for Budget's car rental service, I also give it five stars (excellent) overall. The staff were friendly, the wait time was short, there was no upselling, and the accident handling was efficient. The car pickup location was easy to find.

Reviewed: Jun 18, 2025

Not bad.

Reviewed: Apr 2, 2025

Overall, it's pretty good.

Reviewed: Jul 14, 2025

It's good, the service is quite nice, just don't buy anything extra.

Reviewed: Jul 9, 2025

Arrived at the pickup location and was told the car model was not available.

Reviewed: Jun 29, 2025

私の英語力が無いせいだと思いますが、何を言っているのか聞き取りにくく、何回か聞き直したら、あからさまにもういいやって態度になりました。他のお客さんはいませんでした。もう少し丁寧に接してくれても良いのではないかと思いました。 わからない間にロードサービスを追加されてました。 受付はかなり不親切な印象しか有りませんでした。

Reviewed: Jun 27, 2025

Very satisfied

Reviewed: Jun 25, 2025

Very satisfied.

Reviewed: Jul 11, 2025

The car was in excellent condition.

Reviewed: Jul 10, 2025

The service was excellent and satisfying.

Reviewed: Jul 8, 2025

Very satisfied.

Reviewed: Jun 30, 2025

Although I arrived at midnight, the counter staff handled everything very quickly!

Reviewed: Jun 25, 2025

Pretty good.

Reviewed: Jul 11, 2025

Very satisfied

Reviewed: Jul 10, 2025

When picking up the car, they kept urging us to sign without mentioning the additional toll device fee. This practice feels deceptive, especially for Chinese customers who don't speak English.

Reviewed: Jul 9, 2025

Very good, efficient and fast.

Reviewed: Jun 20, 2025

The car pickup process was very smooth, and the car was in excellent condition.

Reviewed: Jun 18, 2025

Satisfied

Reviewed: Jul 9, 2025

Very satisfied.

Reviewed: Mar 28, 2025

Overall, it was quite good. The line was slightly longer compared to other companies, but that's understandable since it's a bit cheaper. The wait time wasn't too long, and the car was in good condition. They seemed to offer me an upgrade to a better car, but I declined, and I didn't choose additional insurance either. The staff reminded me that if I use toll roads, the company would charge me for it. Both pickup and drop-off were very convenient.

Reviewed: Jan 16, 2025

Very satisfied

Reviewed: Jan 7, 2025

Satisfied

Reviewed: Nov 17, 2024

Very satisfied, the car was in great condition and the service was excellent.

Reviewed: Jun 1, 2025

Very satisfied

Reviewed: Apr 20, 2025

Very satisfied

Reviewed: Feb 25, 2025

Satisfied

Reviewed: Feb 15, 2025

Excellent

Reviewed: Dec 22, 2024

The whole process was very smooth and pleasant. I even had to extend a day and that was affordable.

Reviewed: May 28, 2024

Good

Reviewed: Jan 7, 2020

We didn’t get the car we ordered. They made us do the “bring the car back empty, we will fuel it” which is a rip off.

Reviewed: Dec 7, 2019

Easy in & out. I was upgraded to an SUV for no extra charge because they were out of compacts.

Reviewed: Nov 21, 2019

Fox was great

Reviewed: Nov 19, 2019

It happened many years ago, I've forgotten.

Reviewed: Mar 9, 2024

Free upgrade to SUV. Lovely!

Reviewed: Feb 16, 2020

National employees were helpful and friendly. We enjoyed our rental car and their service.

Reviewed: Jun 20, 2019

Like: The staff was exceptionally helpful especially the woman working the exit when I picked the vehicle up at 1:00 in the morning.

Reviewed: Jun 27, 2018

The staff at both pickup and drop-off locations were very friendly, patient, and warm. Especially when I forgot a key at the hotel during drop-off, the staff, after getting permission, provided me with a vehicle for free so I could retrieve it. It was very touching.

Reviewed: Jul 19, 2016

I booked a mazda3 or similar, but of course the counter person gave me the smallest car available anyways. When will car rental companies just give us what we pay for?

Reviewed: Apr 13, 2022

I always receive excellent service from the staff (Dollar rental). I wish I could reserve the same car every time, I like having things familiar.

Reviewed: May 13, 2020

Great car - awesome price!

Reviewed: Jul 18, 2019

Everything went well

Reviewed: Feb 20, 2019

Like: Got upgraded at no increase in charges... Very kind staff and vehicle in good working shape... Would absolutely use again and recommend to others...

Reviewed: Jul 17, 2018

Counter person was nice and asked me if I wanted insurance I said no(it was on my paperwork as well) She had me initial all the no's) went to the next step got in the car started driving made it to the first stop looked at my envelope that the counter girl gave me and she'd typed in ACCEPTED for a $25 per day insurance add on. I called and waited for 15 minutes to get a representative only for her to say 'you'll have to drive back to the airport to have them change this" I explained I was in route to an event miles from there, and I'd like to speak to her supervisor...she put me on hold and I waited 19 minutes before I hung up. Called again when I had a rest stop and got another agent that said I had to send in a claim to the headquarters? He gave me a case number. I took back the car at the end of my rental and explained to the return clerk what happened and within 30 seconds the fee was taken off. Almost an hour of unnerving and frustrating time spent. Seems like a common sense answer was ''sure, we'll handle this' ...Of course along with answering the phone after 3 - 4 rings. Suggestion, take them off your list...

Reviewed: Sep 18, 2019

Check in and Check out people where rude and didn’t care that I was waiting and talking using their cell phones. Then give me a Van when I ordered Inter sadan for gas mileage but they didn’t want to provide it to me when there was 10-15 of them in the other area.

Reviewed: Sep 11, 2019

The counter staff was rude and un helpfull it was not easy realizing the car rental company was payless.

Reviewed: Jul 10, 2019

Vehicle only had 3/4 tank of gas. I filled up before returning.

Reviewed: May 29, 2019

The car, the price everything was excellent but the service at the counter with only one agent helping the long line about 45mins wait.

Reviewed: Apr 24, 2019

a bit long wait but staffs was really helpful. They changed a better when they found tires was broken.

Reviewed: Aug 5, 2019

Once we found the rental shop, the service was excellent.

Reviewed: Jul 1, 2019

Convenient

Reviewed: Sep 12, 2017