11 Car Rental Brands in Portland, Oregon, United States

Good

Reviewed: Jun 21, 2025

The Portland pickup location is in the Pearl District, very close to Union Station. The process was simple, and the staff was friendly and chatty. He also responsibly asked about the number of luggage items to ensure the trunk was big enough. When the vehicle had a flat tire in Seattle and needed to be exchanged, the airport staff were very welcoming. They upgraded us to a Toyota 4Runner and repeatedly assured us it was a good car. Indeed, the car performed very reliably during the drive to Vancouver.

Reviewed: May 14, 2025

Pretty good.

Reviewed: Aug 24, 2024

Sometimes these downtown locations can be a little tricky to find, but no issues in this case. Some issues on drop off concerning the level of fuel in the car, but in fairness to the staff, they did eventually admit their mistake, and things were easily resolved.

Reviewed: Sep 22, 2022

The company offered us a free upgrade to an SUV which was really helpful

Reviewed: Mar 2, 2020

Good service.

Reviewed: Apr 9, 2025

Pretty good.

Reviewed: Apr 9, 2025

Very satisfied.

Reviewed: Apr 2, 2025

Overall service was great. Booked a Mazda 3 but was directed to Hertz to pick up the car. Mazda 3 was unavailable, so I was given a Nissan, which couldn't connect to mobile navigation. In the end, paid an extra $255 for 12 days to upgrade to a Chevrolet Equinox. The car was brand new, but it felt too big for me.

Reviewed: Mar 16, 2025

The service was quite good.

Reviewed: Mar 7, 2025

Great car rental

Reviewed: Mar 16, 2025

The waiting time in line was way too long, nearly an hour. Other rental companies had almost no queue, but Avis had an extremely long line.

Reviewed: Oct 21, 2024

I did wait in an endless line (at least 4 times as long as any on the other agencies counters), but I've got a higher category car than I booked (for the same price), and they honored my request to provide a car which had a recent oil change, because I was up for a long drive.

Reviewed: Oct 10, 2024

I wanted to keep the car longer and extend the rental time. I told Avis rep this when I came to pick up the car. Avis didn't honor the rate I'd already paid. Likewise, they wouldn't cancel by Qeeq booking and create a whole new one. This left me feeling like they jerked me around on the price.

Reviewed: Sep 3, 2024

Quite good!

Reviewed: Aug 10, 2024

The staff at the counter was slow, with only one person working there. They slowly took their time. The key issue was being told we'd have to pay $90 to pick up the car on time, otherwise, we'd have to wait in line for an hour and a half. In the end, we neither paid nor waited in line.

Reviewed: Jul 22, 2024

Very satisfied

Reviewed: Jun 30, 2024

They were great! !!!

Reviewed: Jun 27, 2019

Be aware of the upsell on insurance at the store.

Reviewed: May 24, 2019

At the drop-off location, sign was not clear whether print-out receipt availabe or receipt in an E-mail only.

Reviewed: Mar 28, 2019

Exactly the right size car at a great price. Check in and check-out was simple, fast, and easy. It was easy to find the car and drop it off. Drove great. Good gas mileage. Overall excellent experience.

Reviewed: Dec 22, 2022

Car was very comfortable and drove great.

Reviewed: Aug 3, 2022

Dollar was super easy to work with. We booked a manager's special and when I decided to change it last minute, they still gave me a great rate.

Reviewed: Feb 26, 2020

Staffing of counter was awful. Only 1 person to get everyone checked out and took almost an hour at 12:45 am when other counters had multiple people working the counter and got their lines out in a matter of minutes. Everything else was wonderful.

Reviewed: Jul 10, 2019

The wait time was extremely long. They were understaffed and poorly run.

Reviewed: Jun 18, 2019

Great experience!

Reviewed: Jan 31, 2020

unintentionally additional insurance was added. i should checked at pickup. but guy in the checkin counter didn’t tell me it in detail.

Reviewed: Oct 6, 2019

Alamo Portland was the best rental company I have ever used!! Great professionals , great company, great car. Especially Kirsten at the front desk was AWESOME!

Reviewed: Jun 23, 2019

I would have liked to know a little more about the Volkswagen Jetta start and locking systems. They were a little confusing.

Reviewed: Jun 12, 2019

The shuttle service was prompt, and the staff were quite friendly. The paperwork was minimal. Returning the car was convenient.

Reviewed: Feb 28, 2019

Counter staff was very professional.

Reviewed: Jul 11, 2019

Like: Very happy with vehicle - it was what I needed to pick my son up at college from his first year with all of his belongings!

Reviewed: Jun 19, 2018

Like: Everything!!!

Reviewed: Aug 12, 2018

Like: Enjoyable vehicle (2019 Kia Sorento)
Dislike: I was quoted $5.99 for roadside assistance. I thought that was the total cost, but actually that was the per day cost x 7 = $42. I would not have added it if I had known it was that much.

Reviewed: Jul 28, 2018

Like: Quick Van just what we needed

Reviewed: Jul 13, 2018