They gave me a small suv instead of medium suv the first time. Felt like they didn’t had the model at the moment because they tried to sell me an upgrade and when I said no they gave me a smaller car. After 12 hour flight I wasn’t sharp. So had to change it the next day. That went easy but i rather got the right car right away.
Some damages on the vehicle needed to be remarked before leaving pick-up - should have been marked and told at the pick-up not needing reporting from the renter
The Chevrolet Malibu I chose was very easy to drive, had a sleek design, and connecting to mobile navigation worked seamlessly. The lady at the store was very friendly with no upselling, and the pickup and drop-off process was straightforward.
Like: Easy car rental gave us the best value for our money. It was less then other leading companies. We did not encounter any issues when picking up or dropping off our car rental. Will definitely utilize them again. Dislike: Everything was perfect. No improvements needed
The store staff asked for $29 as fuel cost before picking up the car, claiming the rental car had no fuel. During the initial booking, it was mentioned that the car would be full of fuel, but the store said it was empty and required additional payment. I had no choice but to pay since I couldn't drive off with an empty tank.
There was almost no queue, but since I didn't provide the arrival flight number, I picked up the car at T2 and they had to transfer the car from T1, which took half an hour.
No car in the group (compact) was available when I got to the car area but no problem as they quickly allocated another car and we were on our way quickly.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.