19 Car Rental Brands in London, England, United Kingdom

Overall, it was a great experience. Initially, we were assigned a 9-seater Renault, but then we noticed many scratches on it. Worried about potential issues with returning the car at a different location, they agreed to let us wait for a while and swapped it for a Ford Tourneo. The car performed excellently during the 16 days. Returning the car was also very smooth. Full marks!

Reviewed: Jul 14, 2025

Car was a bit small for what we needed, should have booked an SUV, but not qeeqs fault.

Reviewed: Jul 14, 2025

Highly satisfied, will use again next time!

Reviewed: Jul 11, 2025

Extremely satisfied!

Reviewed: Jul 7, 2025

The car rental service was pretty good.

Reviewed: Jun 27, 2025

Satisfied

Reviewed: Jul 12, 2025

Very satisfied

Reviewed: Jul 6, 2025

This is my third time renting from this car rental company. This time, the staff seemed to insist on upselling me to a higher-tier car model. The experience was average.

Reviewed: Jun 27, 2025

Overall service was good.

Reviewed: Jun 25, 2025

Very satisfied, the vehicle inspection during return was fair without nitpicking.

Reviewed: Jun 15, 2025

Excellent

Reviewed: Jul 11, 2025

Picking up and returning the car was very convenient.

Reviewed: Jun 26, 2025

エクストラコストでしたが、利用しやすい車体に変更の案内が適切でした

Reviewed: Jun 25, 2025

Excellent

Reviewed: Jun 9, 2025

Satisfied

Reviewed: Apr 27, 2025

Good

Reviewed: Jul 10, 2025

This car rental company is really great. My English is average, and I am not familiar with UK road safety regulations. When picking up the car, a young Pakistani gentleman named NAVEED was extremely patient and helpful in explaining all the relevant details. He also helped me with other issues, taking over an hour before I finally left with the car. I am very grateful to him. The car was in excellent condition, easy to drive, and very fuel-efficient. Returning the car was also very simple and convenient—the staff did a quick inspection and even helped me load my luggage into the shuttle to the airport. It was a very enjoyable road trip.

Reviewed: Jun 22, 2025

Called them, and within five minutes they arrived to pick me up. The process of picking up and returning the car was very quick, and the staff were very friendly.

Reviewed: May 23, 2025

Satisfied with the free shuttle to Hilton, and the car was parked in the Hilton parking lot.

Reviewed: Apr 26, 2025

It took an extremely long time, and the type of car provided was completely different from what was promised. The car had a lot of scratches and was in poor condition.

Reviewed: Apr 22, 2025

I've been driving for years, and this was an excellent experience. They provided us with a new car, and the staff's service was exceptional.

Reviewed: Jul 2, 2025

Very satisfied, easy pickup and convenient return.

Reviewed: Jul 1, 2025

Very satisfied.

Reviewed: Jun 22, 2025

Satisfied

Reviewed: Jun 20, 2025

They aggressively push for upgrades and insurance, and their attitude immediately worsens if you refuse.

Reviewed: Jun 19, 2025

The vehicle provided was not the one I reserved, but its condition was excellent. I'm satisfied.

Reviewed: Jun 30, 2025

The car was casually rinsed with water before being handed over and wasn’t dried, leaving noticeable spots due to hard water in the UK. The interior also had dust and fingerprint smudges on the screen. When returning the car, they suggested returning it clean, but honestly, it didn’t affect the return process. Their attempts to upsell insurance felt a bit unfair—if you don’t buy their insurance, even a small damage the size of a billiard ball would cost £2000. Yes, you read that right, 2k!

Reviewed: Jun 25, 2025

It's pretty good, but I rented a Ford 9-seater and was given a Renault 9-seater instead.

Reviewed: May 31, 2025

Very good.

Reviewed: May 30, 2025

Very good. The car pickup process was quick, and the return procedures were convenient.

Reviewed: May 27, 2025

The staff was very friendly, car pickup was quick, the insurance coverage was comprehensive, and the explanation was clear. The car was very new and fully equipped.

Reviewed: Jun 29, 2025

Excellent service

Reviewed: Dec 30, 2023

The rental place was easy to get to, was very clean and I did not have to wait at all before someone attended to me. The car was in a great condition and ran very well. It was also very clean. Drop off was as efficient as pick up and I am very happy with the service.

Reviewed: Aug 25, 2023

It's alright. Most of the staff are of Indian descent, polite, and easy to communicate with.

Reviewed: Jun 16, 2025

The rental location is not inside the airport, requiring you to walk to Bus Stop 12 (which is actually the farthest stop) for the shuttle to pick you up, so make sure to leave enough time. Since the car model wasn't one we were familiar with, driving it was quite inconvenient initially. To make things worse, shortly after starting, a tire pressure warning alert appeared. We called customer service, and they told us to find a repair shop ourselves. While in Birmingham, we thought of getting it checked at one of their local offices, but they said the car wasn't rented from their branch and refused to help. There were also one or two occasions when the oil warning light came on, which indicates the vehicle likely needs maintenance. Who would be responsible if issues occurred during travel due to such vehicle conditions? Next time we'll avoid cheap options and go for major car rental companies instead.

Reviewed: May 10, 2025

The extra insurance was super expensive. It was more than the rental price, which seems ridiculous.

Reviewed: Jan 14, 2025

There is a free shuttle bus from the airport, and the staff was very friendly. Very satisfied.

Reviewed: Dec 24, 2024

The process was completed very quickly.

Reviewed: Dec 15, 2024

Great experience, the car pickup and inspection process was very simple.

Reviewed: Jun 3, 2025

Very satisfied

Reviewed: May 13, 2025

Excellent.

Reviewed: Mar 17, 2025

Good. Dispute over scratch on car body was efficiently resolved after we could show photos of condition at point of returning the car.

Reviewed: Mar 16, 2025

Not very friendly or communicative. Overcharged me for damage. The rest was more or less fine.

Reviewed: Mar 10, 2025

Good service.

Reviewed: May 27, 2025

Very satisfied

Reviewed: May 9, 2025

Couldn't get the car at all. Avoid Eurocar. It's actually operated by Eurocar, but they claimed the vehicle availability on the third-party system was incorrect. We checked their official website, and even though it showed cars available, it doesn't necessarily mean there are cars in reality. Totally ridiculous. Herz and Avis are much better.

Reviewed: Mar 8, 2025

Very satisfied, I will choose their cars again next time.

Reviewed: Oct 6, 2024

Too much hard selling, from 100 pounds a day to 20 pounds a day, it's endless and exhausting. They even inexplicably charged for an extra day. This is not recommended.

Reviewed: Nov 19, 2024

Very satisfied!

Reviewed: May 18, 2025

Service efficiency is average. Returning the car in the afternoon needs improvement. The car key should be placed in a prominent location at the rental company, not handed over to airport security. After working hours, it was difficult to find the security personnel. I had to ask several people and wait a long time to find where the key was left.

Reviewed: Jul 16, 2024

Customer service was very poor on collection. Car availability was very poor so was made to wait instead of being provided with a free available upgrade.

Reviewed: Jul 4, 2024

Staff overselling upgrades and unable to process deposit due to machine error twice

Reviewed: Dec 19, 2022

I was so impressed by Rodney who assisted at Europcar. He was polite, friendly and went above and beyond. I was very happy with the upgrade he gave and made my day. Rodney is by far a credit to Europcar and will certainly be using them in the future. Nothing is too much trouble for him, thank you!

Reviewed: Dec 7, 2022

I booked a BMW, but they didn't have it and gave me a Volkswagen instead. The seats were very uncomfortable.

Reviewed: May 5, 2025

Excellent

Reviewed: Dec 13, 2024

There is mandatory insurance upselling. The company's staff said the rental fee is low, so insurance must be upsold.

Reviewed: Dec 2, 2024

Although I wasn’t a fan of the manufacturing quality of the MG I had, I was grateful for the upgrade to automatic and the friendliness of Mark at the desk when I picked up and dropped off the car

Reviewed: Nov 18, 2024

I waited in line for 2 hours. This was my most frustrating car rental experience, completely tricked by the London Devila car rental company. I underestimated the speed of the London Underground and the airport express, and even worse, the efficiency of the rental company. There were only 2-3 people ahead of me, but by the time it was my turn, over 2 hours had passed. A man dressed in a suit and tie, looking different from the other staff, attended to me. He told me my reservation had expired, as bookings were only held for 1 hour. I had to make a new rental at a rate of £140, and he said I had no other choice because the original booking was non-refundable and there were no other rental companies nearby. They said they only had expensive automatic cars available. As I had no evidence to prove I arrived within the 1-hour window, I couldn't reinstate my original booking. Left with no choice, I negotiated and rented a car for 2 days at £82. While discussing the issue with the platform, the woman behind me said she had also arrived late and had booked an automatic car online, but she wasn't good at driving manual cars. After completing my paperwork, I saw she had already picked up her car. This indicates that there were indeed other automatic cars available. This rental experience made the reservation meaningless—not only did I not get the car I booked, but I was forced to rent on-site at double the price, feeling like I was being taken advantage of in a bad situation.

Reviewed: Nov 13, 2024

We reserved a Mercedes A-Class automatic, but the store had no stock and replaced it with a BMW 1 Series manual, which we refused. They then upgraded us to a GLB, but there was a £300 upgrade fee. At pickup, they said the fee would be refunded when we returned the car. However, at drop-off, they denied it. The inspector claimed I had signed for it, and the salesperson avoided me the entire time. The store manager brushed me off, and they refused to check the surveillance footage. Extremely poor experience.

Reviewed: Apr 1, 2025

The actual car model was different.

Reviewed: Mar 30, 2025

Excellent

Reviewed: Mar 16, 2025

Very satisfied.

Reviewed: Sep 11, 2024

Very satisfied

Reviewed: Aug 26, 2024

This rental location does not offer 24-hour drop-off service. It opens at 7 AM, which could be problematic if you have an early flight. Suggest clarifying this.

Reviewed: Feb 8, 2025

Really should have been made aware of the importance of preregistering our car with TFL and been made aware of Congestion Charge Zone.

Reviewed: Oct 19, 2024

The staff's attitude was good and they were quite patient. However, there was an issue when making the payment during pickup. The store's POS machine malfunctioned and maxed out a credit card. It was only after switching to a different POS machine that the payment went through. This not only wasted a lot of time but also caused inconvenience with subsequent card expenses.

Reviewed: Jul 27, 2024

Good service, they offered insurance but didn't push when I declined.

Reviewed: Jun 13, 2024