11 Car Rental Brands in Oxford, England, United Kingdom

Satisfied

Reviewed: Jul 13, 2025

A truly perfect experience.

Reviewed: Aug 26, 2024

Very satisfied.

Reviewed: Aug 20, 2024

The staff at the rental location were quite professional, patiently answering all my questions about vehicle operation. The car was relatively new and easy to handle, which was very helpful for me as a first-time driver of a right-hand drive car. He didn't try to sell me anything, but I decided to add full insurance at the store for peace of mind. It wasn't expensive, just over 100 pounds for 7 days. Because the rural roads in the UK are narrow, I initially wasn't used to it and scratched the wheels. When I returned the car, the staff said they would hold my 500-pound deposit and refund it after the insurance claim. The refund was processed in a few days. Traveling through the Cotswolds without a car would be inconvenient; the most enjoyable part of my trip to the UK was driving through the countryside.

Reviewed: Jul 29, 2024

I booked a Mercedes C, but upon arrival, they said it wasn't available and offered a DS instead. I agreed, but then they said the DS wasn't available either and asked if I could take an XC40 with a 15% discount. After a day of driving, the right rear tire kept indicating low pressure.

Reviewed: Jul 18, 2024

Very satisfied

Reviewed: Jun 6, 2025

**Feedback on Oxford Car Rental Experience** Recently, we rented a vehicle in Oxford for two days (local pick-up and drop-off). The overall experience was somewhat complicated, as outlined below: **Rental Process and Location** The pick-up point is approximately a 20-minute walk from Oxford train station, which is fairly reasonable. However, please note that walking is manageable if you have no large luggage; if carrying substantial belongings, it is recommended to plan transportation in advance. **Service Attitude and Sales Issues** - The staff had a rather indifferent attitude and frequently attempted to upsell additional services such as insurance and accessories during the communication. Upon declining, the rental deposit was immediately increased, which felt like undue pressure. - When asking for details about the upgrade packages, the staff could not clearly explain the content or benefits, making it difficult to make an informed decision. This reflects a lack of professionalism. **Fee Transparency Concerns** - There were noticeable issues during payment: after the first payment attempt failed, the system displayed an increased amount of £20 without justification. The staff did not provide a reasonable explanation or any written proof, leading to doubts about fee transparency. A thorough review of the system or procedural loopholes is recommended. **Vehicle Condition** The rented vehicle was in good condition, handled smoothly (per feedback from the accompanying driver), and had no mechanical issues, which met expectations. **Return Arrangements** As the return date fell on a public holiday, the car rental agency was closed. Following their instructions, we parked the vehicle in the designated area and mailed back the keys. We are unable to fully evaluate the completeness of the return process.

Reviewed: May 19, 2025

Overall quick and efficient service, very satisfied. However, I later realized that the fuel tank was not full at the beginning, even though they claimed it was (the tricky part is that it’s hard to notice at first glance that it's not a full tank).

Reviewed: Feb 25, 2025

Very good

Reviewed: Dec 18, 2023

The service was average, nothing extraordinary. The first car had a flat tire due to a nail, so we had to return and get a second one, which had a full tank of gas. In the UK, they are quite casual about things. Even though the contract mentioned a full tank, they might not actually provide it. They won't refund extra fuel when you return the car, but will charge you for any missing fuel plus a service fee. That's just how it is in the UK.

Reviewed: Sep 19, 2023

The car rental company is relatively large, with plenty of staff and excellent service. There are no hidden charges; everything is explained clearly. They let you thoroughly review the contract before confirming the price and signing to pay. Overall, it's always better to rent from major companies. Hidden charges can often be a headache, but with a big company like Enterprise, you don’t need to worry about that.

Reviewed: Sep 22, 2024

The car interior cleanliness is rated 80 points because there were some food crumbs on both the front and rear seats.

Reviewed: Aug 24, 2024

The staff was super friendly and helpful and made the hire process clear and easy.

Reviewed: Jan 7, 2024

Very satisfied, the car pickup was very simple. While they did recommend insurance, it wasn't forced. I booked a Skoda automatic but got a Passat instead. The trunk was especially large, the seats had heating, and it supported Apple CarPlay. The car was very new and exceeded my expectations.

Reviewed: Jan 1, 2024

Super helpful and friendly staff. Quickly sorted out our problem with booking.

Reviewed: Dec 25, 2023

I purchased insurance on the website, but the store still required additional insurance, and the cost for 2 days of insurance was equivalent to 2 days of rental fees.

Reviewed: Sep 15, 2024

The process was very fast and simple, everything was completed in about 10 minutes.

Reviewed: Aug 12, 2024

Very satisfied

Reviewed: Aug 4, 2024

I got a pleasant upgrade to an automatic car and that too an Audi!!!! The staff was extremely helpful and friendly and the hiring process was very simple.

Reviewed: Nov 1, 2019

I often use Hertz and find them good. The branch is nice and friendly--occasionally I get 'upgraded' to a car that's too big, but this was the one I asked for. Particularly impressed that they refunded me for returning the car full when I received it 7/8 full.

Reviewed: May 30, 2019

The car was rented from Europcar, and the service was quite good!

Reviewed: Jul 7, 2024

Service was average

Reviewed: Aug 12, 2021

Use the same offices as Hertz and have the same friendly staff and high standards

Reviewed: Oct 24, 2019

Great staff. Very friendly and informative.

Reviewed: Aug 30, 2019

Great location, right next to the train station. The staff were patient and personally demonstrated how to operate the car.

Reviewed: Dec 20, 2017

This store is near Oxford train station, about a 10-minute walk from the station.

Reviewed: Jun 7, 2016

The service is quite professional.

Reviewed: Sep 1, 2014